Günstige Flüge mit Aer Lingus finden

Positiv: Crew

Negativ: Food

Positiv: Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting.

Negativ: Join TSA you amateur / cut rate airline. Fix reservation system.

Positiv: Low price via broker

Negativ: Because I booked through a broker and saved hundred$ I couldn't bid for an upgrade or use points to upgrade. Also transfer to international (Terminal 3 to 5) at O'Hare is awful especially because you have to go through security again.

Positiv: The staff was great

Negativ: Wifi didn’t work for me

Negativ: 2 hour delay on an hour flight

Positiv: Not crowded, lots of empty seats

Negativ: Poor customer service. I think I said thank you many more times than the flight attendants who barely acknowledged me and seemed annoyed about performing any type of basic service (serving food/water/collecting rubbish/etc.).

Negativ: No delay

Not customer friendly

Negativ: I didn't like being taken for a bus ride and then standing outside in the open for 10 minutes before take off to Madrid and again today being brought to Terminal 1 to have to walk long distances to get to the passport control.

JustFly.com won't send me fare rules!

Negativ: Had to cancel trip due to avalanche risk and snowed out resort. In order to claim insurance CSA travel protection I need a copy of flight fare rules. But JustFly will not send me a copy of those rules. Some crazy policy that requires I pay $150 cancellation fee in order to get those. If I own the ticket don't I have a right to know what the rules are? CSA and JustFly have created a catch 22. CSA requires something to make a claim but JustFly won't provide it!

Negativ: The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights.

Negativ: See above

Scandalous luggage check

Positiv: Food was ok

Negativ: Who starts a boarding process 2h before the flight with only 2 counters, with no possibility to check in online (even for those without luggage) and no automatic machine? I'm very glad the company had the kindness to wait for us on the last call for boarding when you finally check your luggage 30min before departure. Should we talk about the politeness of your fight crew? In short, very disrespectful. Delivering the luggage took an extremely long time

Suitcase did not come on flight transfer

Negativ: Dublin airport No suitcase when we arrived No food. No inflight entertainment

Negativ: Dublin airport - huge lines foe transfers

Worst Customer Service

Positiv: I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill.

Negativ: Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?

Positiv: Left on time.

Negativ: Everything else. Utterly confusing answers to questions.

Positiv: It left on time.

Negativ: Uncomfortable seats. pay as you go--even for water.

Negativ: Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight.

Negativ: Lost my luggage

Negativ: Lost my luggage

Positiv: Seats offered decent space and crew was nice.

Negativ: I called the airlines and requested a special meal, and was only provided it one-way so was left unable to eat anything. Water was free, but would only give you small amounts and was very infrequent. Waiting in the queue to check luggage took over an hour. There were only a few attendants, and at one point all attendants left except for the one that was checking in flight attendants. Awful.

Rough all around

Positiv: Nothing.

Negativ: Missed my connection because lingus sucks. Crew were miserable and was afraid to even approach them for water.