Günstige Flüge mit Aer Lingus finden

Negativ: Poor customer service

Negativ: Customer interaction is a joke

Positiv: Allowed us to have a week layover in Dublin on the way to Amsterdam

Negativ: Most cramped flight I have ever experienced. Tiny seats, no legroom, and super narrow aisles so that people walking up and down would invariably bump your shoulder when they walked by - makes for a difficult sleep. Rude air hostesses Waited on ground 2 HOURS, inaccurate info, no service, nada

Positiv: Great movies and TV available.

Negativ: The food and service was pretty mediocre. The plane was old and felt dirty.

Positiv: Seats are nice and comfy

Negativ: Flight was late. Ground crew were atrocious and lost passengers and then insisted on counting the whole plane twice (as they got it wrong the first time). The flight was delayed by 4hrs in total and then Aerlingus denied compensation was due. Appalling performance

Positiv: Quick boarding, kind crew

Negativ: All food and drinks for a cost. I had to run to make it to my gate which was quite a distance and a shuttle ride away.

Positiv: I liked the pretzel snacks and the entertainment options.

Negativ: I had a flight from London to SFO with a connection in Dublin. However, since I was traveling to the US I had to go through customs in Dublin. There was an hr an a half layover and yet I was running to the gate to make my connection. This seemed to be due to an inefficient system.

Positiv: one of the worst airlines I have traveled on. Will never fly air lingus in my life.

Positiv: Ordinary flight, no food (though International it operates like Domestic Travel).

Negativ: Boarding is extremely weird for Air Lingus. Causes problems when there is no proper order.

Negativ: Transferring to another airline that was “serviced by”. British Airways ended up being 2 hours of stress, confusion and running to our gate. This should be made apparent while booking. Had to go through security 3 times in Toronto.

Positiv: Crew was very nice

Negativ: When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f

Positiv: Nothing

Negativ: Everything

Negativ: The flight from Rome to Dublin was 1 hr. Delayed (aer lingus also)therefore we missed our connecting flight to Los Angeles we missed our flight.

Negativ: Told us to pick up stroller in Dublin. Get there and we are told that is not possible. Of course we not have arrived at our final destination without said stroller. Seats are on the pitiful side of the spectrum and gets a bit old being nickled and dimed for drinks, sodas, food. . .

Positiv: Not much

Negativ: Our bags were lost, no apologies (in fact, the phone was put down on me twice), when the bags were returned after 24 hours, one was damaged and had to be replaced at my expense....no chance of a refund. My family and I will NEVER TRAVEL WITH AER LINGUS AGAIN....the worst airline in the world

Positiv: The seat was broken, The temperature was freezing and despite asking 3 staff members nothing happened to sort out the situation.

Negativ: several thinkd as above

Negativ: Flight delayed over an hour even though the aircraft was there. Also my luggage did not arrive aty destination

Positiv: I liked the fact that Aer Lingus screwed up so badly that I got to fly United back to Chicago instead of Aer Lingus.

Negativ: They could have gotten us to and from our destination on time. Ten hours late coming in and 24 hours late getting out. They could not have lost our luggage for 5 days. The logistics people haven't a clue. I feel sorry for the customer service people who have to work for this organization.

Positiv: Crews were rude without caring, it was a significantly delayed flight so that is just terrible experience

Negativ: Please provide good service, we don't pay to get bad service

Positiv: The crew on the plane and at the Dublin airport were nice. We haven’t made it to Dubrovnik. Plane from Newark was delayed, we missed our connection, our luggage was misplaced, then they didn’t have another flight until the next day, and they sent us to a hotel that didn’t have any rooms available.

Negativ: What couldn’t have? Thanks Aer Lingus.

Negativ: Lost bags

Negativ: They lost all my luggage

Negativ: plane was so old, the seat was worn out and terribly uncomfortable sitting on it for 8 hours. It also had about a 2 inch gap of missing seat cushion. plane was very dirty. service was not friendly.

Negativ: Crew could have been more interested. Seat could have reclined and gone upright properly.

Food

Positiv: Nothing

Negativ: All food and beverages had to be bought

Positiv: Nothing.....never made the flight....due to multiple flights delayed. My family and I had to be rerouted which caused us to miss our flight home from LAX.

Positiv: The entertainment was great and the crew, for the most part, was pleasant.

Negativ: Leaving on time and the consideration of connection flights and how it inconveniences your customers when this happens.

Positiv: Got a free seat next to me.

Negativ: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh