Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
| IATA-Code | EI |
|---|---|
| Strecken | 186 |
| Top-Route | Dublin nach London Heathrow |
| Angeflogene Flughäfen | 79 |
| Top-Flughafen | Dublin |
Positiv: Crew were very good
Negativ: Could do with some entertainment ie. a film
Positiv: Special meals were great
Negativ: One of the flight attendants was a bit rude
Negativ: My luggage was delayed and did not arrive to Madrid 2 days later after I had already left the city. I tried to contacted the Aer Lingus but their contact office was at oversea (not in Madrid). It cost me so much $$$ to make international phone call to locate my luggage. But, still without success...
Positiv: Crew was amazing, someone had found my passport and turned it in to a crew member.
Negativ: Nothing
Negativ: The plane is very old and dirty. They need to overhaul their planes to make them worth flying.
Some seats recline way to far, some don’t recline at all, entire plane smells like stale cigarettes.
Positiv: Check in was a breeze with all so helpful. Cabin crew very pleasant. Very comfortable on time flight.
Positiv: The crew was Excellent the seating was good..
Negativ: Nothing everything was good
Positiv: Crew was amazing. Polite and friendly.
Negativ: Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average.
Negativ: Over 90 minutes delayed. Plane was so hot it was uncomfortable
Negativ: fly cleanup
Negativ: We were led to believe checked bag was included in fare. It was not and cost an extra 50 Euros.
Positiv: Crew were very friendly and helpful.
Positiv: No
Negativ: Chairs were narrow- not comfortable. Pay for drinks on international flights- not yet used to that.
Negativ: Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time
Positiv: Never made it onto the plane due to flight departing early and my flight landed in Dublin late. So there was no experience for me on this flight
Negativ: The flight to Madrid left with about 15 passengers waiting to leave the flight from Chicago. We landed before our flight to Madrid was to depart. But by time we walked out we all missed our flight and had to rebook. I’m sure the flight to Madrid could’ve waited for the 15 of us. But they didn’t.
Positiv: Entertainment selection was great.
Negativ: Layover at Dublin. The flight left 45 minute late and we missed our flight to Madrid. We had to rebook from Dublin to Madrid. And we will be arriving late to Madrid where all our activities will not be valid due to arriving late.
Positiv: Flight on-time.
Negativ: Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi.
Positiv: The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags.
Negativ: The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements.
Positiv: Friendly crew
Excellent movie selection
Soft blankets
Clean bathrooms
Negativ: The “American breakfast burrito” tasted like the cardboard it was warmed up in
No email updates sent to check in or enter international traveler information (eg, passport number).
Positiv: Crew helpful and friendly.
Negativ: Announcement could be clearer. Sometimes gabled and indistinct.
Negativ: The arrival point in Dublin airport is like a ramshackle passageway. A good walk from Terminal 2(supposwd arrival point) A Swiz by Are lingus. Ruined all the good points.
Positiv: The crew was friendly and attentive
Negativ: Paying more for closer to the door is like cheese on a burger. Not my favorite move by airlines.
Positiv: the seats were comfortable, boarding systematic and the crew were polite and helpful
Negativ: Food
Negativ: Delayed flight, no snacks, and staff not as friendly.
Negativ: When booking there is an option for Food?
This gives the appearance that food isn't included in your flight unless you pay extra.
Positiv: Quick easy boarding. Quality Captain and staff
Positiv: The crew were friendly, v professional, v pleasant!
The meal was hot fresh delicious! Great flight!!!!
Negativ: They should serve FREE coffee on the connecting flight Dublin to London at 6 am. Ridiculous to make us pay for coffee after a long, international flight.
Negativ: Flight delayed over an hour. Gate changed twice without announcement
Positiv: Same comments
Negativ: Same comments
Positiv: U.S. Customs at the Dublin airport is helpful so when you land in the US after a long flight you can get home quicker.
Negativ: Nothing. All was great.
Negativ: My seat was broken, so I had to move to another.
Fodd options were less than expected.
Overall experience was good. Would definitely fly again, but bring my own snacks.
Positiv: Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it.
Negativ: Everything was simply perfect
Negativ: The seats were very tight and narrow
Positiv: It was a comfortable and roomy (nice leg room) flight
Negativ: Their entertainment system was not working, nor was their WiFi
Negativ: There was a lot of turbulence which the crew could not do much about. Apart from that a good experience
Positiv: Same comments
Negativ: Same comments
Positiv: Overall everything went better than expected. Flew Aer Lingus from East Coast through Dublin to Rome. Making the connection in Dublin was the easiest connection I’ve ever made and I fly multiple times every month. I would fly Aer Lingus to Europe again for sure.
Negativ: We did not get to select the seats. I did get an extremely low priced fare so I was prepared. The seats were in the very back of the plane from Dublin to Rome even though there were many seats open throughout the plane. I couldn’t figure out how to purchase upgrades using the app.
Positiv: The crew did great - especially Rob!
Negativ: Food was meh...would have rather had a sandwich than the congealed mess that was supposed to be cheese sauce. Needed way more water offered for such a long flight.
Positiv: The crew was very good.
Negativ: Please add more hindi movies
Negativ: Comfort
Positiv: Hostess were helpful and friendly
Negativ: Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last.
Positiv: Nothing was pleasant for this flight
Negativ: Keep the schedule up to date on the web
When there’s delay, keep customers posted
Don’t miss customers luggage
Positiv: Nothing
Negativ: Food
Positiv: Nothing
Negativ: FOOD
Negativ: The air hostess was very rude and showed no cursory to passengers
Positiv: Non stop flight, boarding
Negativ: Food was terrible and seat comfort is bad
Positiv: I'm very angry that the ticket sold to me was British Airways and I was told on the airport by British Airways that I should check in at the Air Lingus counter! This is cheating and false advertising!!!
Negativ: Everything could have been better!
Positiv: The crew was charming and very attentive to passengers.
Negativ: Could have announced that there was a cost for ginger ale etc. before passengers placed request. Frankly overall it was excellent service.
Positiv: Yes
Positiv: Flight attendants were great!
Negativ: Roomier seats, include a beverage (soda, juice, and at least water), child free section
Negativ: The seats could have been more comfortable and . The plane was over booked
Positiv: Plane was 1/2 full and I moved to empty row to stetch out and sleep. Quite comfy. Excellent music selection at least for classical.
Negativ: Poor water service. Attendents came around twice on 8 hour flight offering a small plastic glass of water. Should have brought my own.
Positiv: The crew was as amazing as they were 9 years ago when I flew Aer Lingus. The plane was very clean and comfortable. The entertainment that we could choose from very good. Something for everyone was provided.
Negativ: One thing that I would like to see improved is for the announcements to be spoken slower than they were. The announcements were so quick that I could not understand what was being said. This should be an easy fix so I have no worries .
Positiv: Crew
Negativ: Food
Negativ: No middle seat
Positiv: Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting.
Negativ: Join TSA you amateur / cut rate airline. Fix reservation system.
Positiv: Crew were very good
Negativ: Could do with some entertainment ie. a film
Positiv: Crew was amazing, someone had found my passport and turned it in to a crew member.
Negativ: Nothing
Positiv: Check in was a breeze with all so helpful. Cabin crew very pleasant. Very comfortable on time flight.
Positiv: Crew helpful and friendly.
Negativ: Announcement could be clearer. Sometimes gabled and indistinct.
Negativ: The arrival point in Dublin airport is like a ramshackle passageway. A good walk from Terminal 2(supposwd arrival point) A Swiz by Are lingus. Ruined all the good points.
Positiv: the seats were comfortable, boarding systematic and the crew were polite and helpful
Negativ: When booking there is an option for Food?
This gives the appearance that food isn't included in your flight unless you pay extra.
Positiv: Quick easy boarding. Quality Captain and staff
Positiv: The crew were friendly, v professional, v pleasant!
The meal was hot fresh delicious! Great flight!!!!
Negativ: They should serve FREE coffee on the connecting flight Dublin to London at 6 am. Ridiculous to make us pay for coffee after a long, international flight.
Positiv: Same comments
Negativ: Same comments
Positiv: U.S. Customs at the Dublin airport is helpful so when you land in the US after a long flight you can get home quicker.
Negativ: Nothing. All was great.
Negativ: My seat was broken, so I had to move to another.
Fodd options were less than expected.
Overall experience was good. Would definitely fly again, but bring my own snacks.
Positiv: Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it.
Negativ: Everything was simply perfect
Positiv: Same comments
Negativ: Same comments
Positiv: Overall everything went better than expected. Flew Aer Lingus from East Coast through Dublin to Rome. Making the connection in Dublin was the easiest connection I’ve ever made and I fly multiple times every month. I would fly Aer Lingus to Europe again for sure.
Negativ: We did not get to select the seats. I did get an extremely low priced fare so I was prepared. The seats were in the very back of the plane from Dublin to Rome even though there were many seats open throughout the plane. I couldn’t figure out how to purchase upgrades using the app.
Positiv: The crew did great - especially Rob!
Negativ: Comfort
Positiv: The crew was charming and very attentive to passengers.
Negativ: Could have announced that there was a cost for ginger ale etc. before passengers placed request. Frankly overall it was excellent service.
Positiv: Yes
Negativ: The seats could have been more comfortable and . The plane was over booked
Positiv: The crew was as amazing as they were 9 years ago when I flew Aer Lingus. The plane was very clean and comfortable. The entertainment that we could choose from very good. Something for everyone was provided.
Negativ: One thing that I would like to see improved is for the announcements to be spoken slower than they were. The announcements were so quick that I could not understand what was being said. This should be an easy fix so I have no worries .
Positiv: Special meals were great
Negativ: One of the flight attendants was a bit rude
Positiv: The crew was Excellent the seating was good..
Negativ: Nothing everything was good
Positiv: Crew was amazing. Polite and friendly.
Negativ: Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average.
Negativ: fly cleanup
Negativ: We were led to believe checked bag was included in fare. It was not and cost an extra 50 Euros.
Positiv: Crew were very friendly and helpful.
Positiv: No
Negativ: Chairs were narrow- not comfortable. Pay for drinks on international flights- not yet used to that.
Positiv: Entertainment selection was great.
Negativ: Layover at Dublin. The flight left 45 minute late and we missed our flight to Madrid. We had to rebook from Dublin to Madrid. And we will be arriving late to Madrid where all our activities will not be valid due to arriving late.
Positiv: Flight on-time.
Negativ: Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi.
Positiv: The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags.
Negativ: The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements.
Positiv: Friendly crew
Excellent movie selection
Soft blankets
Clean bathrooms
Negativ: The “American breakfast burrito” tasted like the cardboard it was warmed up in
No email updates sent to check in or enter international traveler information (eg, passport number).
Positiv: The crew was friendly and attentive
Negativ: Paying more for closer to the door is like cheese on a burger. Not my favorite move by airlines.
Negativ: Food
Negativ: Delayed flight, no snacks, and staff not as friendly.
Negativ: Flight delayed over an hour. Gate changed twice without announcement
Positiv: It was a comfortable and roomy (nice leg room) flight
Negativ: Their entertainment system was not working, nor was their WiFi
Negativ: There was a lot of turbulence which the crew could not do much about. Apart from that a good experience
Negativ: Food was meh...would have rather had a sandwich than the congealed mess that was supposed to be cheese sauce. Needed way more water offered for such a long flight.
Positiv: Hostess were helpful and friendly
Negativ: Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last.
Negativ: The air hostess was very rude and showed no cursory to passengers
Positiv: Flight attendants were great!
Negativ: Roomier seats, include a beverage (soda, juice, and at least water), child free section
Positiv: Plane was 1/2 full and I moved to empty row to stetch out and sleep. Quite comfy. Excellent music selection at least for classical.
Negativ: Poor water service. Attendents came around twice on 8 hour flight offering a small plastic glass of water. Should have brought my own.
Negativ: No middle seat
Negativ: My luggage was delayed and did not arrive to Madrid 2 days later after I had already left the city. I tried to contacted the Aer Lingus but their contact office was at oversea (not in Madrid). It cost me so much $$$ to make international phone call to locate my luggage. But, still without success...
Negativ: The plane is very old and dirty. They need to overhaul their planes to make them worth flying.
Some seats recline way to far, some don’t recline at all, entire plane smells like stale cigarettes.
Negativ: Over 90 minutes delayed. Plane was so hot it was uncomfortable
Negativ: Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time
Positiv: Never made it onto the plane due to flight departing early and my flight landed in Dublin late. So there was no experience for me on this flight
Negativ: The flight to Madrid left with about 15 passengers waiting to leave the flight from Chicago. We landed before our flight to Madrid was to depart. But by time we walked out we all missed our flight and had to rebook. I’m sure the flight to Madrid could’ve waited for the 15 of us. But they didn’t.
Negativ: The seats were very tight and narrow
Positiv: The crew was very good.
Negativ: Please add more hindi movies
Positiv: Nothing was pleasant for this flight
Negativ: Keep the schedule up to date on the web
When there’s delay, keep customers posted
Don’t miss customers luggage
Positiv: Nothing
Negativ: Food
Positiv: Nothing
Negativ: FOOD
Positiv: Non stop flight, boarding
Negativ: Food was terrible and seat comfort is bad
Positiv: I'm very angry that the ticket sold to me was British Airways and I was told on the airport by British Airways that I should check in at the Air Lingus counter! This is cheating and false advertising!!!
Negativ: Everything could have been better!
Positiv: Crew
Negativ: Food
Positiv: Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting.
Negativ: Join TSA you amateur / cut rate airline. Fix reservation system.
