Enterprise Mietwagen in Cleveland buchen

Positiv: Nothing

Negativ: Knowing the exact price of my rental which was almost twice the amount when I got there.

Positiv: The staff was always excellent -- friendly and professional.

Negativ: The car had a used straw on the floor and a dried splatter of something in the back of the front passenger headrest. So in this time of Covid I had to clean it thoroughly myself. I had a flat on the way to my destination which led to a 3 hour delay and I missed my flight. Although tow charges were forgiven, I was charged an extra day for keeping the car since I had opted out of roadside service. My only issue is that I wasn't given my options as the decision changed from bringing me a car to being towed 2 hours later than expected. Wish I'd known the plans with the towing because I had options that would have been much better for me and my schedule.

Negativ: The company charges you an additional rental fee on top of the fee you pay to rent the car to travel to an out of state location. When asked why the fee was higher than other rental companies the employees stated this is just how it is.