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9,2
Positiv: Staff was friendly, the car was clean and really nice.
Negativ: Drop off in Denver was unclear and the staff while busy were not very helpful even when asked what needed to happen.
Bewertung von
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10,0
Positiv: Staff was friendly and did their job.
Negativ: Where to pickup rental would have been easier had I known to go to arrivals at the airport.
Bewertung von
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5,6
Positiv: Perhaps I should have read more carefully. Given the snow conditions, I rented an SUV and must have understood incorrectly as I expected all-wheel or four-wheel drive. I was offered a $150 upsell. Guy walking up next to me got a small all wheel drive which was not offered. Car was outside covered in snow and ice impossible to inspect thoroughly
Negativ: read description carefully
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7,6
Negativ: Car was well used. Seat was very uncomfortable
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10,0
Positiv: Staff friendly and professional
Negativ: Nothing.... check in very quick efficient and professional
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10,0
Convenient
Positiv: Easy drop off. Courteous and hassle free.
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10,0
Easy drop off
Positiv: Easy drop off great service and good people
Bewertung von
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10,0
Very good experience
Positiv: The pickup was efficient and the agent was very friendly. The car was spacious, all wheel drive, and very clean, perfect for Colorado mountain roads.
Negativ: The car lacked pickup/acceleration speed on the highway, but most 'economy' cars do, so not unexpected.
Bewertung von
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9,2
Positiv: A little pricey. But good experience. The aspen airport is pretty small so the same workers at the kiosk might be out cleaning the cars and you will have to call them to get service Super friendly and got a nice Subaru outback perfect for the back roads of CO
Negativ: Too expensive for a few hours the price to rent the same car only a few hours away was half the price. That's aspen for ya
Bewertung von
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5,6
Desk personel
Positiv: Pickup was great
Negativ: When I picked up I asked SPECIFICALLY if I could use another credit card when I dropped it off, AND that I would drop off early in the AM. When I dropped it off the desk was closed, I left a not request that charge be put on different credit card. No Reply. When I called them they said it would not be possible unless we were there in person (we had already flown out) VERY POOR SERVICE. I would have stopped during the week if I knew the situation.
Bewertung von
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5,6
Positiv: Tal vez debería haber leído detenidamente. Dadas las condiciones de la nieve, alquilé un SUV y debo haber entendido incorrectamente, esperaba uno con tracción en todas las ruedas o en las cuatro ruedas. Me ofrecieron otro por $150. El chico a mi lado tenía uno de pequeña tracción en todas las ruedas que no me ofrecieron. El coche estaba fuera cubierto de nieve y hielo imposible de inspeccionar a fondo
Negativ: lea la descripción cuidadosamente
Bewertung von
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7,6
Negativ: El coche estaba bien utilizado. El asiento era muy incómodo
Bewertung von
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9,2
Positiv: Staff was friendly, the car was clean and really nice.
Negativ: Drop off in Denver was unclear and the staff while busy were not very helpful even when asked what needed to happen.
Bewertung von
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10,0
Positiv: Staff was friendly and did their job.
Negativ: Where to pickup rental would have been easier had I known to go to arrivals at the airport.
Bewertung von
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10,0
Positiv: Staff friendly and professional
Negativ: Nothing.... check in very quick efficient and professional
Bewertung von
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10,0
Convenient
Positiv: Easy drop off. Courteous and hassle free.
Bewertung von
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10,0
Easy drop off
Positiv: Easy drop off great service and good people
Bewertung von
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10,0
Very good experience
Positiv: The pickup was efficient and the agent was very friendly. The car was spacious, all wheel drive, and very clean, perfect for Colorado mountain roads.
Negativ: The car lacked pickup/acceleration speed on the highway, but most 'economy' cars do, so not unexpected.
Bewertung von
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9,2
Positiv: A little pricey. But good experience. The aspen airport is pretty small so the same workers at the kiosk might be out cleaning the cars and you will have to call them to get service Super friendly and got a nice Subaru outback perfect for the back roads of CO
Negativ: Too expensive for a few hours the price to rent the same car only a few hours away was half the price. That's aspen for ya
Bewertung von
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5,6
Positiv: Perhaps I should have read more carefully. Given the snow conditions, I rented an SUV and must have understood incorrectly as I expected all-wheel or four-wheel drive. I was offered a $150 upsell. Guy walking up next to me got a small all wheel drive which was not offered. Car was outside covered in snow and ice impossible to inspect thoroughly
Negativ: read description carefully
Bewertung von
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5,6
Desk personel
Positiv: Pickup was great
Negativ: When I picked up I asked SPECIFICALLY if I could use another credit card when I dropped it off, AND that I would drop off early in the AM. When I dropped it off the desk was closed, I left a not request that charge be put on different credit card. No Reply. When I called them they said it would not be possible unless we were there in person (we had already flown out) VERY POOR SERVICE. I would have stopped during the week if I knew the situation.
Bewertung von
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5,6
Positiv: Tal vez debería haber leído detenidamente. Dadas las condiciones de la nieve, alquilé un SUV y debo haber entendido incorrectamente, esperaba uno con tracción en todas las ruedas o en las cuatro ruedas. Me ofrecieron otro por $150. El chico a mi lado tenía uno de pequeña tracción en todas las ruedas que no me ofrecieron. El coche estaba fuera cubierto de nieve y hielo imposible de inspeccionar a fondo
Negativ: lea la descripción cuidadosamente
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