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Montag | 08:00 - 22:00 |
Dienstag | 08:00 - 22:00 |
Mittwoch | 08:00 - 22:00 |
Donnerstag | 08:00 - 22:00 |
Freitag | 08:00 - 22:00 |
Samstag | 08:00 - 22:00 |
Sonntag | 08:00 - 22:00 |
Montag | 09:00 - 17:30 |
Dienstag | 09:00 - 17:30 |
Mittwoch | 09:00 - 17:30 |
Donnerstag | 09:00 - 17:30 |
Freitag | 09:00 - 17:30 |
Samstag | 12:00 - 16:00 |
Sonntag | 09:00 - 13:00 |
Positiv: Friendly and quick for both pick up and drop off.
In Lynchburg, they brought the car to me in front...I appreciate the great service! Thank you!
Pretty quick pickup/dropoff, nice car, a little high cost.
Positiv: Nice car, clean and in pretty good condition.
Negativ: Counter staff was quick and courteous but had to wait a few minutes for them to show up, both at pickup and drop off. Higher cost than rentals in neighboring town.
Good
Positiv: Easy and quick pick and drop off. Helpful staff when I had to change the drop off location
Least Costly Rental Ever
Positiv: The cost of the one way rental
Negativ: I was surprised at the not so great gas mileage.
Convenient Location
Positiv: easy to use location.
Negativ: No one around at the drop-off. So could not make comment or ask questions.
Negativ: I've tried to call local number numerous times because I left something in the car. No one answers and I've called 10 times during office hours. Office was closed when I dropped off.
Return to Lynchburg airport
Positiv: I liked how easy it was to drop off and how nice they were..very clean place..
Negativ: Nothing...everything was good
Negativ: Car was not available and had to get a different company upon arrival.
Negativ: When I showed up at the rental counter, they said they had no cars and couldn't do anything to help me since I had not prepaid for my rental. Fortunately there was another rental car company close that had cars or I would have been stranded.
Negativ: Was better then pick up
Positiv: Friendly and quick for both pick up and drop off.
In Lynchburg, they brought the car to me in front...I appreciate the great service! Thank you!
Pretty quick pickup/dropoff, nice car, a little high cost.
Positiv: Nice car, clean and in pretty good condition.
Negativ: Counter staff was quick and courteous but had to wait a few minutes for them to show up, both at pickup and drop off. Higher cost than rentals in neighboring town.
Good
Positiv: Easy and quick pick and drop off. Helpful staff when I had to change the drop off location
Least Costly Rental Ever
Positiv: The cost of the one way rental
Negativ: I was surprised at the not so great gas mileage.
Return to Lynchburg airport
Positiv: I liked how easy it was to drop off and how nice they were..very clean place..
Negativ: Nothing...everything was good
Convenient Location
Positiv: easy to use location.
Negativ: No one around at the drop-off. So could not make comment or ask questions.
Negativ: I've tried to call local number numerous times because I left something in the car. No one answers and I've called 10 times during office hours. Office was closed when I dropped off.
Negativ: Car was not available and had to get a different company upon arrival.
Negativ: When I showed up at the rental counter, they said they had no cars and couldn't do anything to help me since I had not prepaid for my rental. Fortunately there was another rental car company close that had cars or I would have been stranded.
Negativ: Was better then pick up
Montag | 08:30 - 18:00 |
Dienstag | 08:30 - 18:00 |
Mittwoch | 08:30 - 18:00 |
Donnerstag | 08:30 - 18:00 |
Freitag | 08:30 - 18:00 |
Samstag | 08:30 - 18:00 |
Sonntag | 08:30 - 18:00 |
Positiv: Car was nice, clean, and comfortable.
Negativ: Rate at pickup was about $70 more than rate quoted. (This was quickly fixed.)
Drop-off point was a Mazda Dealership - there wasn't any signage at all. I had to ask the sales guys if I was in the right place and, even after they pointed me to the right place, the only "signage" was a COVID notice on the door and a rug on the floor INSIDE the facility. When a customer is trying to return property you by a specific deadline, this additional stress is not a good thing.
Positiv: Staff was wonderful, very friendly and helpful. Easy drop off and prompt refund on hold.
Negativ: Can’t think of anything
Positiv: Nothing
Negativ: Was not able to rent because if their policy for security deposit. When reservation was cancelled my card was charged for the rental fee a second time. $350 charged to my credit for a rental that never occurred
LYH
Positiv: Excellent customer service! They even brought the car to me so I did not have to hike to the lot.
Negativ: bad customer service. car was paid for with third party priceline. insurance purchased as well. come to find when we got to the airport to get the car we were denied because we were using a debit card. clearly using the debit card to pay should have been a prompt to tell us we could not use this card for the car since it was not a major credit card. I dont even understand the difference anyway. pay is pay. this caused us to be late to an event where my sister was lecturing and a dinner in her honor was delayed. this could have all been avoided if the person booking would have explained this rule
Positiv: Easy process.
Negativ: Nothing.
Negativ: I would like to see lower rental rates per day,and have the airport allow your personal car be left,without paying a ridiculous charge for parking.
Negativ: Lynchburg Airport charges $10/ day to park. Pretty much killed the good deal that they offered me on the rental.
Negativ: When I went to pick up the car Hertz was going to charge me an additional $200 i did not have it available on my card at the time so I was not able to rent the car.
I was told I would not be charged for the rental I did not get that hight.
But they charged me anyway. I will try to get them to do what they said.
Never again
No Cars Available
Negativ: After making a reservation online, I arrived to pick up my rental only to find out that nothing was available. Clerk was of no help and it seemed like I was bothering him. So I just left.
Tried to overcharge
Positiv: The vehicle had less than 2,000 miles
Negativ: They tried to charge me for being late because they had a line. They also tried to charge me 279$ for one extended day in a Camry!
Quick and easy
Positiv: The pick up process was so easy and convenient. Great price, comfortable car with gret features.
Positiv: Staff was wonderful, very friendly and helpful. Easy drop off and prompt refund on hold.
Negativ: Can’t think of anything
LYH
Positiv: Excellent customer service! They even brought the car to me so I did not have to hike to the lot.
Positiv: Easy process.
Negativ: Nothing.
Negativ: I would like to see lower rental rates per day,and have the airport allow your personal car be left,without paying a ridiculous charge for parking.
Negativ: Lynchburg Airport charges $10/ day to park. Pretty much killed the good deal that they offered me on the rental.
Quick and easy
Positiv: The pick up process was so easy and convenient. Great price, comfortable car with gret features.
Positiv: Car was nice, clean, and comfortable.
Negativ: Rate at pickup was about $70 more than rate quoted. (This was quickly fixed.)
Drop-off point was a Mazda Dealership - there wasn't any signage at all. I had to ask the sales guys if I was in the right place and, even after they pointed me to the right place, the only "signage" was a COVID notice on the door and a rug on the floor INSIDE the facility. When a customer is trying to return property you by a specific deadline, this additional stress is not a good thing.
Positiv: Nothing
Negativ: Was not able to rent because if their policy for security deposit. When reservation was cancelled my card was charged for the rental fee a second time. $350 charged to my credit for a rental that never occurred
Negativ: bad customer service. car was paid for with third party priceline. insurance purchased as well. come to find when we got to the airport to get the car we were denied because we were using a debit card. clearly using the debit card to pay should have been a prompt to tell us we could not use this card for the car since it was not a major credit card. I dont even understand the difference anyway. pay is pay. this caused us to be late to an event where my sister was lecturing and a dinner in her honor was delayed. this could have all been avoided if the person booking would have explained this rule
Negativ: When I went to pick up the car Hertz was going to charge me an additional $200 i did not have it available on my card at the time so I was not able to rent the car.
I was told I would not be charged for the rental I did not get that hight.
But they charged me anyway. I will try to get them to do what they said.
Never again
No Cars Available
Negativ: After making a reservation online, I arrived to pick up my rental only to find out that nothing was available. Clerk was of no help and it seemed like I was bothering him. So I just left.
Tried to overcharge
Positiv: The vehicle had less than 2,000 miles
Negativ: They tried to charge me for being late because they had a line. They also tried to charge me 279$ for one extended day in a Camry!
Montag | 09:00 - 17:30 |
Dienstag | 09:00 - 17:30 |
Mittwoch | 09:00 - 17:30 |
Donnerstag | 09:00 - 17:30 |
Freitag | 09:00 - 17:30 |
Samstag | 12:00 - 16:00 |
Sonntag | 09:00 - 13:00 |
Positiv: The car was clean and ready for pick up
Negativ: The car wasn't full of gas so they said if I filled it I would be credited. I had to go back because they initially didn't give me the credit.
Positiv: Pick up and drop off were easy.
Negativ: The lady behind the counter at the Lynchburg Airport was less than helpful. She seemed bothered by my questions. She was due any day to have a baby, and it really showed in her attitude. She should not have been at work, she should have been home resting getting ready to have a child.
Horrible Customer Service.
Positiv: The car worked and was clean.
Negativ: Lynchburg rental was just as bad. Horrible customer service. Was told I could go to the employee's job for her with checking the car in or I could leave my number and e-mail address and she could get to it later but there might be a late fee.
Will not rent from either location again!
Mixed bag
Positiv: Recommended a upgrade which I took advantage of. The Maxima was a incredible and comfortable experience for the 6 1/2 hour drive. The car exterior was washed.
Negativ: The interior of the car was not cleaned. Fingerprints were all over the back seat windows. Food wrappers were present in the car. The car seems to have needed maintenance as well. I was picking up some road noise from the rear axle and I also heard a bang sound when I took left turns coming from the rear as well. I did not feel the car was safe as it needed to be.
Easy service
Positiv: Checked in at Lynchburg. No wait. Quick Service.
Negativ: Car had cigarette smell.
Positiv: Pick up and drop off were easy.
Negativ: The lady behind the counter at the Lynchburg Airport was less than helpful. She seemed bothered by my questions. She was due any day to have a baby, and it really showed in her attitude. She should not have been at work, she should have been home resting getting ready to have a child.
Easy service
Positiv: Checked in at Lynchburg. No wait. Quick Service.
Negativ: Car had cigarette smell.
Positiv: The car was clean and ready for pick up
Negativ: The car wasn't full of gas so they said if I filled it I would be credited. I had to go back because they initially didn't give me the credit.
Mixed bag
Positiv: Recommended a upgrade which I took advantage of. The Maxima was a incredible and comfortable experience for the 6 1/2 hour drive. The car exterior was washed.
Negativ: The interior of the car was not cleaned. Fingerprints were all over the back seat windows. Food wrappers were present in the car. The car seems to have needed maintenance as well. I was picking up some road noise from the rear axle and I also heard a bang sound when I took left turns coming from the rear as well. I did not feel the car was safe as it needed to be.
Folgende Mietwagenanbieter bieten einen Shuttle-Service von bzw. nach Flughafen Lynchburg an: Avis, Budget, Hertz and National.