Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
kayak.de gibt es auch auf Englisch. Visit site in English.
Montag | 07:00 - 23:30 |
Dienstag | 07:00 - 23:30 |
Mittwoch | 07:00 - 23:30 |
Donnerstag | 07:00 - 23:30 |
Freitag | 07:00 - 23:30 |
Samstag | 07:00 - 22:30 |
Sonntag | 07:00 - 23:30 |
Montag | 07:00 - 22:30 |
Dienstag | 07:00 - 22:30 |
Mittwoch | 07:00 - 22:30 |
Donnerstag | 07:00 - 22:30 |
Freitag | 07:00 - 22:30 |
Samstag | 07:00 - 22:30 |
Sonntag | 07:00 - 22:30 |
Montag | 07:00 - 23:30 |
Dienstag | 07:00 - 23:30 |
Mittwoch | 07:00 - 23:30 |
Donnerstag | 07:00 - 23:30 |
Freitag | 07:00 - 23:30 |
Samstag | 07:00 - 22:30 |
Sonntag | 07:00 - 23:30 |
Positiv: Very friendly when I picked up the car thank you for good service
Negativ: It all went good wouldn't change a thing
Positiv: All of the staff that I interacted with were super friendly, helpful, and accommodating.
Negativ: Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.
Positiv: The team was kind and quickly went through rental procedure.
Negativ: It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
Negativ: Cleanliness of the vehicle.
Negativ: The car smelled like smoke
Positiv: Employees at the Mobile airport location were very courteous and helpful.
Easy
Positiv: I dropped off at a different location because it was close to my house. Everything went smooth.
Drop off process not intuitive
Positiv: Curbside drop was convenient. Inside agent was friendly.
Negativ: I dropped the car off a small regional airport, so the ability to drive to the terminal and drop off 100ft from the entrance was convenient. The signage got me close. The rep who was outside directing customers where to park, etc. wasn't very helpful. A bit snarky and felt like I was being "talked down to."
Positiv: WE LIKED THE FRIENDLINESS AND EFFICIENCY OF ENTERPRISE EMPLOYEES.
Negativ: WE HATED THE CAR - CHRYSLER 200.
Positiv: Very friendly when I picked up the car thank you for good service
Negativ: It all went good wouldn't change a thing
Positiv: All of the staff that I interacted with were super friendly, helpful, and accommodating.
Negativ: Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.
Positiv: The team was kind and quickly went through rental procedure.
Negativ: It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
Easy
Positiv: I dropped off at a different location because it was close to my house. Everything went smooth.
Negativ: Cleanliness of the vehicle.
Negativ: The car smelled like smoke
Positiv: Employees at the Mobile airport location were very courteous and helpful.
Drop off process not intuitive
Positiv: Curbside drop was convenient. Inside agent was friendly.
Negativ: I dropped the car off a small regional airport, so the ability to drive to the terminal and drop off 100ft from the entrance was convenient. The signage got me close. The rep who was outside directing customers where to park, etc. wasn't very helpful. A bit snarky and felt like I was being "talked down to."
Positiv: WE LIKED THE FRIENDLINESS AND EFFICIENCY OF ENTERPRISE EMPLOYEES.
Negativ: WE HATED THE CAR - CHRYSLER 200.
Montag | 07:00 - 22:30 |
Dienstag | 07:00 - 22:30 |
Mittwoch | 07:00 - 22:30 |
Donnerstag | 07:00 - 22:30 |
Freitag | 07:00 - 22:30 |
Samstag | 07:00 - 22:30 |
Sonntag | 07:00 - 22:30 |
Positiv: Friendly staff
Negativ: Cleaner interior
Fast, great xar, great price
Positiv: Chech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.
Negativ: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
Positiv: The fact that my work discount was applied at the counter during check out
Negativ: That when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again
Don't get a Yaris
Positiv: clean, timely
Negativ: uncomfortable seat and no cruise control - what car doesn't have cruise control?
How to dropoff
Negativ: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
Fast, great xar, great price
Positiv: Chech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.
Negativ: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
How to dropoff
Negativ: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
Positiv: Friendly staff
Negativ: Cleaner interior
Positiv: The fact that my work discount was applied at the counter during check out
Negativ: That when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again
Montag | 07:00 - 23:30 |
Dienstag | 07:00 - 23:30 |
Mittwoch | 07:00 - 23:30 |
Donnerstag | 07:00 - 23:30 |
Freitag | 07:00 - 23:30 |
Samstag | 07:00 - 22:30 |
Sonntag | 07:00 - 23:30 |
Positiv: They cancelled my reservation 8 hours before I needed the car which put me in a bind. Then I had to make a reservation with another company and pay double the price. They would not reimburse me or give me any sort of reparation.
Positiv: Drop off was great
Negativ: Sat and waited over 20 minutes to get a vehicle during pick up
Negativ: Customer service rep you walk the customer to the car or employee to help with the bags and the same teach someone how to work the new technology of the vehicle you get... since is going to be yours for fee hrs or days..... and do together a full inspection of the vehicle....
Positiv: The customer service staff were incredibly friendly and nice. Cannot commend them enough.
Negativ: The car had an overwhelming smokers smell. It was intense. Especially in the heat. It was horrible. Also the car's touch screen (which basically controls everything) didn't work well. It routinely would freeze and we'd have to restart the car to get it to work again.
Positiv: Staff friendly
Negativ: they charged me for a damage on their symbol which I didn't do. And on top of it, the level of damage was so minor, OMG.
Positiv: The pick up and drop off were very easy. The car they gave me was okay, not very comfortable but good gas mileage. My drop off went great, they had an assistant to help park so I could just go to my flight at the airport.
Negativ: The initial online cost estimate was misleading. My first estimate was ~70$ for one day and another 10$ for the insurance. But because I'm 24 and not 25 I was charged 130$. Which is alot higher than I expected. Being more upfront about the online estimates regarding not meeting whatever arbitrary age requirement you want to use would be appreciated.
Positiv: Great staff!
Negativ: All was great!
Negativ: Staff at MSY was not friendly at all.
Positiv: your staff was friendly and made it easy to do business with your company,
Negativ: This was a one way rental I would have liked to have dropped it off at a location closer to the town I live in instead of at the airport. Other than that I thought that the experience was very good.
Positiv: The Mobile airport is very user friendly and easy to navigate. I had to change my rental place s multiple times and they were super helpful.
Negativ: My rental went from $87 for 4 days to $490 for 6 days, due to all my changes, which were related to bad weather in Houston. That’s unacceptable.
Positiv: Everything was easy and the car was clean. Some of the others I've had from Mobile (different counter) have not been that clean.
Negativ: Don't like red cars :)
Positiv: friendly staff, easy drop
Positiv: Staff friendly
Negativ: they charged me for a damage on their symbol which I didn't do. And on top of it, the level of damage was so minor, OMG.
Positiv: Great staff!
Negativ: All was great!
Positiv: your staff was friendly and made it easy to do business with your company,
Negativ: This was a one way rental I would have liked to have dropped it off at a location closer to the town I live in instead of at the airport. Other than that I thought that the experience was very good.
Positiv: The Mobile airport is very user friendly and easy to navigate. I had to change my rental place s multiple times and they were super helpful.
Negativ: My rental went from $87 for 4 days to $490 for 6 days, due to all my changes, which were related to bad weather in Houston. That’s unacceptable.
Positiv: Everything was easy and the car was clean. Some of the others I've had from Mobile (different counter) have not been that clean.
Negativ: Don't like red cars :)
Positiv: friendly staff, easy drop
Positiv: Drop off was great
Negativ: Sat and waited over 20 minutes to get a vehicle during pick up
Positiv: The pick up and drop off were very easy. The car they gave me was okay, not very comfortable but good gas mileage. My drop off went great, they had an assistant to help park so I could just go to my flight at the airport.
Negativ: The initial online cost estimate was misleading. My first estimate was ~70$ for one day and another 10$ for the insurance. But because I'm 24 and not 25 I was charged 130$. Which is alot higher than I expected. Being more upfront about the online estimates regarding not meeting whatever arbitrary age requirement you want to use would be appreciated.
Negativ: Staff at MSY was not friendly at all.
Positiv: They cancelled my reservation 8 hours before I needed the car which put me in a bind. Then I had to make a reservation with another company and pay double the price. They would not reimburse me or give me any sort of reparation.
Negativ: Customer service rep you walk the customer to the car or employee to help with the bags and the same teach someone how to work the new technology of the vehicle you get... since is going to be yours for fee hrs or days..... and do together a full inspection of the vehicle....
Positiv: The customer service staff were incredibly friendly and nice. Cannot commend them enough.
Negativ: The car had an overwhelming smokers smell. It was intense. Especially in the heat. It was horrible. Also the car's touch screen (which basically controls everything) didn't work well. It routinely would freeze and we'd have to restart the car to get it to work again.
Montag | 07:00 - 22:00 |
Dienstag | 07:00 - 22:00 |
Mittwoch | 07:00 - 22:00 |
Donnerstag | 07:00 - 22:00 |
Freitag | 07:00 - 22:00 |
Samstag | 07:00 - 22:00 |
Sonntag | 07:00 - 22:00 |
Positiv: Absolutely nothing
Negativ: This booking site and their actual inventory are totally inaccurate. Booked 4 separate times and vehicle was never available even after speaking with an agent all those times. Ended up using a dealership to rent something. Don’t depend on this service!
Positiv: Staff was friendly but not able to provide clear answers. Drop off was easy.
Negativ: Clearer instructions prior to pickup when rental has been paid in full via deal through travel website such as Kayak. No mention of credit card being needed for deposit nor explanation of what the deposit is for.
A much better trip
Positiv: Easy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.
Negativ: No complaints with Hertz. The vehicle shifter could use a relocation.
Quick & Easy
Positiv: I rented at the Mobile, AL airport which is tiny so pick up and drop off was super easy and fast. Charge was about what was estimated via kayak, just $15 more. No issues with the car!
Positiv: A small car and easy to park.
Negativ: The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
quoted price was not honored
Negativ: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
Positiv: Nithing
Negativ: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.
Negativ: Wouldnt rent me a car without major credit card. Couldnt use a debit card, which is crazy. My brother had to drive 8 hours to pick us up! These policies suck! I have plenty of money in the bank, but no credit built up due to paying cash for almost everything i own.
A much better trip
Positiv: Easy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.
Negativ: No complaints with Hertz. The vehicle shifter could use a relocation.
Quick & Easy
Positiv: I rented at the Mobile, AL airport which is tiny so pick up and drop off was super easy and fast. Charge was about what was estimated via kayak, just $15 more. No issues with the car!
Positiv: Absolutely nothing
Negativ: This booking site and their actual inventory are totally inaccurate. Booked 4 separate times and vehicle was never available even after speaking with an agent all those times. Ended up using a dealership to rent something. Don’t depend on this service!
Positiv: A small car and easy to park.
Negativ: The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
quoted price was not honored
Negativ: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
Positiv: Nithing
Negativ: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.
Negativ: Wouldnt rent me a car without major credit card. Couldnt use a debit card, which is crazy. My brother had to drive 8 hours to pick us up! These policies suck! I have plenty of money in the bank, but no credit built up due to paying cash for almost everything i own.
Montag | 07:00 - 22:00 |
Dienstag | 07:00 - 22:00 |
Mittwoch | 07:00 - 22:00 |
Donnerstag | 07:00 - 22:00 |
Freitag | 07:00 - 22:00 |
Samstag | 07:00 - 22:00 |
Sonntag | 07:00 - 22:00 |
Positiv: Pick up and drop off were very easy. The car itself was nice quality and easy to drive.
Negativ: Car wasn’t very clean. Smelled like smoke. No wiper fluid.
Positiv: They provided a new and clean car for a price that’s hard to beat. Extremely fuel efficient Sentra, wife room to carry my luggage.
Positiv: Everything was great until we went pick the card
Negativ: The airport location could’ve told us that using your debt card to rent a car you would to rent the car 24hours in advance so we unable to make our trip
Negativ: They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
Make sure your clients know where cars can be dropped
Positiv: I liked the car and the price. The ease of ordering was nice too.
Negativ: We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental.
It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
Positiv: Clean car, easy to find the rental desk, good rate
Negativ: It was an older van with 45K miles and not very nice..
Positiv: Nothing
Negativ: Did not inform me what was needed for pickup.
Quick and Easy
Positiv: They were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.
Negativ: The car smelled faintly of cigarette smoke.
Gave me the vehicle promised
Positiv: No smoking vehicle. Clean. Easy check out and check in.
Negativ: Did not like driving 30 minutes across town to pick up vehicle.
Positiv: They provided a new and clean car for a price that’s hard to beat. Extremely fuel efficient Sentra, wife room to carry my luggage.
Positiv: Clean car, easy to find the rental desk, good rate
Gave me the vehicle promised
Positiv: No smoking vehicle. Clean. Easy check out and check in.
Negativ: Did not like driving 30 minutes across town to pick up vehicle.
Positiv: Everything was great until we went pick the card
Negativ: The airport location could’ve told us that using your debt card to rent a car you would to rent the car 24hours in advance so we unable to make our trip
Make sure your clients know where cars can be dropped
Positiv: I liked the car and the price. The ease of ordering was nice too.
Negativ: We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental.
It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
Quick and Easy
Positiv: They were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.
Negativ: The car smelled faintly of cigarette smoke.
Positiv: Pick up and drop off were very easy. The car itself was nice quality and easy to drive.
Negativ: Car wasn’t very clean. Smelled like smoke. No wiper fluid.
Negativ: They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
Negativ: It was an older van with 45K miles and not very nice..
Positiv: Nothing
Negativ: Did not inform me what was needed for pickup.
Montag | 07:00 - 22:00 |
Dienstag | 07:00 - 22:00 |
Mittwoch | 07:00 - 22:00 |
Donnerstag | 07:00 - 22:00 |
Freitag | 07:00 - 22:00 |
Samstag | 07:00 - 22:00 |
Sonntag | 07:00 - 22:00 |
Positiv: Nothing at all
Negativ: Rude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.
Positiv: The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
Positiv: staff did not know what they were doing, they were not friendly
Negativ: everything
Negativ: When I attempted to pick up my car, I was informed that the rental agency had no cars left.
They offered me an apology.
Unfortunately, that did very little to fix the fact that I was now stranded with no car.
Negativ: I had to pay extra at the counter for additional driver
Unable to rent
Positiv: Nothing
Negativ: That I couldn’t rent the car and was not informed on having to have a credit card
Positiv: Great agent. Quick process to check-in the car & receive final billing.
Overall good experience
Positiv: The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Negativ: When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
I didn't get the car
Positiv: The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Negativ: Terrible service
Price Change
Negativ: I had reserved a car for about $200, I got there and the rental rate went up to about $550.
Great car, but tried to rip me off
Positiv: I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Negativ: I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
Positiv: Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
Positiv: The staff at the counter was awesome! She was very informative and friendly. In my opinion, she went above and beyond to make our trip to watch our son graduate from Army bootcamp a very pleasant experience.
Positiv: Great agent. Quick process to check-in the car & receive final billing.
Overall good experience
Positiv: The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Negativ: When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
Positiv: Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
Negativ: I had to pay extra at the counter for additional driver
Great car, but tried to rip me off
Positiv: I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Negativ: I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
Positiv: Nothing at all
Negativ: Rude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.
Positiv: staff did not know what they were doing, they were not friendly
Negativ: everything
Negativ: When I attempted to pick up my car, I was informed that the rental agency had no cars left.
They offered me an apology.
Unfortunately, that did very little to fix the fact that I was now stranded with no car.
Unable to rent
Positiv: Nothing
Negativ: That I couldn’t rent the car and was not informed on having to have a credit card
I didn't get the car
Positiv: The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Negativ: Terrible service
Price Change
Negativ: I had reserved a car for about $200, I got there and the rental rate went up to about $550.
Montag | 00:01 - 23:59 |
Dienstag | 00:01 - 23:59 |
Mittwoch | 00:01 - 23:59 |
Donnerstag | 00:01 - 23:59 |
Freitag | 00:01 - 23:59 |
Samstag | 00:01 - 23:59 |
Sonntag |
Ein Mietwagen am Flughafen Mobile kostet durchschnittlich 38 € pro Tag.
Unsere Nutzer haben folgenden Mietwagenanbieter am Flughafen Mobile am besten bewertet: Alamo (8,1, 71 Bewertungen).
Nur folgender Mietwagenanbieter bietet einen Shuttle-Service von bzw. nach Flughafen Mobile an: Thrifty.