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6,0
Negativ: Will the company need more comunication because I don't have the car went I need
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5,6
very unorganized
Positiv: i liked that in the end I dealt with hertz
Negativ: i got off of my plane and walked to the thrifty (ACE) car booth. Noone was there and noone ever showed up. I had to wait 30 minutes for the video Kiosk for a representative to answer. He was as confused as I was and after speaking to his supervisor he told me that Hertz owned thrifty and ACE and for me to go and tell the hertz rep what was going on. After I did she said that she couldn't honor that price and i had to pay more. Because of the time I already had involved I wasn't arguing and went ahead and got a car. Never again ACE
Bewertung von
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6,0
Negativ: Will the company need more comunication because I don't have the car went I need
Bewertung von
-
5,6
very unorganized
Positiv: i liked that in the end I dealt with hertz
Negativ: i got off of my plane and walked to the thrifty (ACE) car booth. Noone was there and noone ever showed up. I had to wait 30 minutes for the video Kiosk for a representative to answer. He was as confused as I was and after speaking to his supervisor he told me that Hertz owned thrifty and ACE and for me to go and tell the hertz rep what was going on. After I did she said that she couldn't honor that price and i had to pay more. Because of the time I already had involved I wasn't arguing and went ahead and got a car. Never again ACE
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