Bewertungen
Gesamtbewertung
6,5
Gut
Basierend auf 556 Bewertungen
Sauberkeit
6,8
Komfort
6,7
Abholung/Abgabe
6,3
Preis-Leistung
6,5
Neueste Bewertungen
Gästebewertung
93
63
73
36
54
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4,4
Positiv: The car I was provided was new and clear.
Negativ: **Read before you book**The pickup was very unprofessional. They didn’t have the car I reserved so I was offered an upgrade (nice). The first car I selected had expired tags and was only caught right before I drove off and after we did the walk around, etc. Tags expired in June 2019!!! Over a year ago. I was offered a Dodge Charger. Big issue is I was later charged for the upgraded car. More that double my original rental. I rent cars al the time and this is not how rental companies operate. If they don’t have your car they offer you an upgrade. I’ve called their billing department multiple tinew and it always says more than 10 people in front of you. I guess this is how Fox is doing business In the post covid environment. Very sleezy and unprofessional.
Bewertung von
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9,2
Negativ: Insurance was too high and the wheels were out of balance.
Bewertung von
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4,8
Positiv: Staff was great!
Negativ: The car was in serious need of mechanic maintenance. Steering wheel shook, front tires were bald. Seem as though the vehicle had been in a minor crash.
Bewertung von
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3,2
Negativ: The customer service was horrible from the moment i picked up the car with an extremely rude woman checking me in. Car smelled horribly of cigarette smoke and throw up, car was dirty with some gross substance stuck to steering wheel and all in the cup holder with stains on the seats. Had a tire go flat and there were no tools nor a jack to change the tire mused, and took 1.5 hours on hold to get in touch with someone to arrange roadside assistance - thankfully i was not stranded on the side of the road for that long. The towing company they dispatched did not want to change the tire, just wanted to fill it with air and hope i made it to the tire store. I insisted he change to the spare and he threw a bit of a fit. I understand this is a third party so not associated w Fox as much, just feedback to know. I wish i never booked the rental through Fox, the money i saved was absolutely not worth it for the headache.
Bewertung von
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10,0
Negativ: All good!
Bewertung von
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10,0
Positiv: Quick and easy
Negativ: I would like to inspect the car with agent.
Bewertung von
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8,4
Positiv: Staff was very friendly and helpful. Pick up and drop off very smooth.
Negativ: The seats were not especially clean and the smell of marijuana was lingering
Bewertung von
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8,8
Positiv: yes, the staff was very friendly and helpful.
Negativ: The car rental had bad smell (should have ask for non-smoking) but otherwise it was very clean.
Bewertung von
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10,0
Positiv: this was absolutely the best car rental experience I've had. pick up was easy, the garage staff was very accommodating, the vehicle was great, the gas mileage was great, and drop off was great, super easy.
Negativ: in the rental office itself, the agent was going through the paperwork electronically very quickly and I needed to ask her to slow down and explain to me what I was signing;
Bewertung von
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10,0
Positiv: Fast in and out
Bewertung von
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4,8
Positiv: The price
Negativ: the door handle fell off on the RR door the night BEFORE I returned the car. Now they want to charge me $600 for a latent defect? Absurd
Bewertung von
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7,2
Negativ: The rental car company said I will be charged for dropping off at a different location than pick up, but the terms of my original booking explicitly said that all fees are included up front.
Bewertung von
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