Bewertungen
Gesamtbewertung
7,8
Gut
Basierend auf 45 Bewertungen
Sauberkeit
8,0
Komfort
8,2
Abholung/Abgabe
7,9
Preis-Leistung
7,4
Neueste Bewertungen
Gästebewertung
9
5
3
0
1
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8,4
Negativ: Windows were very dirty on the inside. The film on the windows made it very hard to see at night at was hard to clean with just water at a gas station. Food left in glove box and a melted chocolate bar.
Bewertung von
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10,0
Positiv: Staff friendly, vehicle clean, good price.
Bewertung von
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9,2
Positiv: I liked all of our encounters with the service staff from the folks working behind the counter to the complementary ride from the airport to the train station. Excellent service.
Negativ: The car I rented needed some attention, for example the alignment was off.
Bewertung von
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8,0
2nd Hertz car from this location with minor mechanicals
Positiv: Clean car, except for a pair of sunglasses and papers in glove box. Ran well.
Negativ: One back seat release to lay seat down was jammed, and the seat belt was trapped behind it. Our 4th person had no belt, and that is not ok. This is 2nd car from this location with trouble. Last month it was a rear view mirror falling off. Quality control lacking.
Bewertung von
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8,4
Negativ: Windows weren't properly cleaned. A bit pricey for the car.
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7,6
ok, but it's a small market
Positiv: Pick up and dropoff were painless and quick. Hertz agents don't pressure about extra insurance, which I don't need.
Negativ: My rental was in good condition, but not cleaned well. I cut my finger on a cut zip tie in the driver door pocket, and there were two used hairties on the wiper stalk. I called the local Hertz branch the day before to try to get hours open and left a message. they never returned the call.
Bewertung von
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2,0
Over booked wouldn’t honor my reservation
Negativ: I called the office and they said they didn’t have any cars after I had booked my reservation over a month prior. Refused to help me find a car with another company. Do yourself a favor and rent with enterprise or the new turo app. Hertz has the worst customer service I’ve ever experienced.
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10,0
Perfect!
Positiv: Very friendly and helpful! Great Service.
Negativ: All perfect!
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10,0
Positiv: Upgrade to SUV
Bewertung von
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8,0
Positiv: Great ride. We decided to splurge and take Mom for a ride in a convertible. Her first time ever. We found the car, clean and exactly what we had been looking for. It was also, surprisingly, fuel efficient.
Negativ: The Bluetooth system (Sync) was not operational, so we were unable to play Mom's favorite music during the ride.
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10,0
Positiv: Didn't see anyone at SLO- dropped off key at airport. Very easy to do which is great!
Bewertung von
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4,4
Positiv: Cute car and easy pickup
Negativ: I was never once told that they would take a $200 deposit, just on the phone and at pickup that they would run a credit check. Both times they never mentioned money and I know this because that was my gambling money for my reno vacation. They just took it without asking and ruined my vacation. On top of that, they did not go over the car at pickup and did not tell me I had Sirius. They did not say what to do with the car at after hours drop off and customer service had no idea and tried to transfer me to roadside assistance for the answer but after 20 minutes on hold I hung up, made a guess and hoped for the best. I will not rent from them again.
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