Avis Mietwagen in Noord buchen

Negativ: They took the reservation. When we got there the only employee was at lunch. We waited for 49 minutes and when she got back she told us they had no cars available. She called another office and they were out of cars too. We had a confirmation number but neither person c

Positiv: N/a

Negativ: The location was closed on the day I went to pick up and on the website it says it was supposed to be open. That’s very misleading and not professional

Negativ: Despite the reservation being confirmed, told by the staff at the Avis location that they have no cars available.

Made to pay for Avis' ncompetency

Positiv: The car was clean and I was able to pick it up on time

Negativ: I had to make 3 trips to drop the car off because each time I went (which was a distance from my hotel and used up gas), the agent was not there. He said it was because he was the only person there and also drove the shuttle. I got there 15 mins before my car return was due (noon) but he had already left and the sign said will return at 1:15. I went back at 1:15 and had to pay for the extra time. The agent felt that he couldn't help it and that I should talk to corporate as the billing is done automatically. I was not happy with the whole drop off process and having to pay extra for something that is Avis' fault.

Negativ: Sie nahmen die Reservierung. Als wir dorthin kamen, war der einzige Angestellte beim Mittagessen. Wir warteten 49 Minuten und als sie zurückkam, sagte sie uns, dass sie keine Autos zur Verfügung hätten. Sie rief ein anderes Büro an und sie waren auch aus Autos. Wir hatten eine Bestätigungsnummer, aber keine Person c

Positiv: NN.

Negativ: Die Lage war an dem Tag geschlossen, an dem ich abgeholt wurde, und auf der Website heißt es, dass sie geöffnet sein sollte. Das ist sehr irreführend und nicht professionell

Negativ: Obwohl die Reservierung bestätigt wurde, teilte das Personal am Standort Avis mit, dass keine Autos zur Verfügung stehen.