Bewertungen
Gesamtbewertung
7,7
Gut
Basierend auf 176 Bewertungen
Sauberkeit
7,9
Komfort
7,8
Abholung/Abgabe
7,5
Preis-Leistung
7,6
Neueste Bewertungen
Gästebewertung
44
16
15
11
13
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2,0
Positiv: Trip was cancelled due to the pandemic. The cancellation process was terrible and stressful. Having to wait until 3 days prior to arrival in light of this pandemic was awful
Bewertung von
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10,0
Positiv: Easy and nice car.
Negativ: Nothing
Bewertung von
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10,0
Positiv: The Mustang GT is a beautiful car and rate was great
Negativ: Nothing
Bewertung von
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2,0
No good
Positiv: Nothing
Negativ: Didn’t need it
Bewertung von
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9,2
Positiv: Telephone support was excellent.
Negativ: People at the front desk and at the drop off point could use additional training.
Bewertung von
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9,6
Clean- Newer Car
Positiv: Everything was great on our trip, the car was clean. The pickup counter talked me into a prepaid fuel. I shouldn't have done this. I only used half a tank. When we went to return the car the attendant took us straight to the airport. Very nice service.
Bewertung von
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8,8
had a problem with the car
Positiv: The second car we had was fine -- not as nice as the first, but it worked and got us there. We had a problem with the first car (tire pressure warning light), but after some protests on our part (They couldn't figure out how to start the time for our new car -- they kept the original time we picked up the first car that was faulty!), they finally deducted $15 from our overall charge to compensate for additional time. Wish we'd gotten as nice a car as our first for our replacement, but at least it worked.
Negativ: A few miles away from the rental agency, a warning light went on and we had to go back to the airport to trade it in. It was very difficult to figure out how to do that. (I found it hard to believe this had never happened before.) We finally got another car but no one could figure out how to clock the new time out for the rental car (so we wouldn't be charged for the hour plus we had spent dealing with replacing the car). However, our insistence prompted the manager to finally take $15 off of the total price to compensate us.
Bewertung von
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10,0
Positiv: Everything went smoothly. good customer service both the beginning and the end.
Bewertung von
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5,2
DIfficulty in returning car
Positiv: Ease of getting car.
Negativ: I had to return the car by 4:00 am for a 5:00 am flight. I was provided instructions on how to return the car unattended as they did not open until 6:00 am. When I attempted to return the car the lot was closed off (with several other people waiting) and there was no entry except for another company. I was forced to park in a wrong place in order to make my flight and was charged for "towing". This would not have been an issue if their lot had been available as promised and directed.
Bewertung von
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9,6
Top notch customer service
Positiv: Customer service. The gentlemen was friendly and gave us some options for places to visit.
Negativ: We up-graded our rental but the vehicle was having some issues with consistent acceleration.
Bewertung von
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9,2
Great service and best prices
Positiv: Mejor precio de alquiler.
Negativ: En el momento de entrega no hay personal disponible
Bewertung von
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4,0
Out for the money
Positiv: Car ran
Negativ: Car was not full of fuel when picked up after dark yet I am likely to be charged if I return it so. Car had a number of scratches but man at the gate would not leave his booth to document them. Our flight home was cancelled due to weather providing a three day delay. Thrifty showed no mercy or compassion. Charged us much more for those three days than the original contract and on top of that added an adjustment fee.
Bewertung von
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