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8,0
good value, mechanical problem with car, long wait
Positiv: Car performed well and was clean. Great value for 1 way rental
Negativ: Car was smaller than I was expecting Right headlamp not adjusted properly Long wait to pickup the car
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10,0
Positiv: Very customer focused, very helpful and willing to go the extra distance for you.
Negativ: Return was difficult due to my lack of attention to return location hours of operation. The manager explained a local security issue regarding the use of after hours drop box that precludes the local area offices from using this option. After hours drop will improve in the Santa Fe area as an airport location is due to open soon (they have the concession rights, just waiting on the airport to move on execution of new lease/concession.
Bewertung von -
10,0
Positiv: What an amazing team--they were so considerate, generous, professional, prompt, and courteous. Give them all a raise. Seriously!
Negativ: Nothing to say here--everything was awesome.
Bewertung von -
10,0
Customer Service Great!
Positiv: Customer Service was able to switch out our vehicle halfway through our rental agreement so we could have more room. They called us back right away and got us on our way.
Bewertung von -
10,0
Nothing not to like. Perfect car for what we neede
Positiv: Van driver was really friendly and helpful. Office staff were pleasant.
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10,0
Positiv: Very customer focused, very helpful and willing to go the extra distance for you.
Negativ: Return was difficult due to my lack of attention to return location hours of operation. The manager explained a local security issue regarding the use of after hours drop box that precludes the local area offices from using this option. After hours drop will improve in the Santa Fe area as an airport location is due to open soon (they have the concession rights, just waiting on the airport to move on execution of new lease/concession.
Bewertung von -
10,0
Positiv: What an amazing team--they were so considerate, generous, professional, prompt, and courteous. Give them all a raise. Seriously!
Negativ: Nothing to say here--everything was awesome.
Bewertung von -
10,0
Customer Service Great!
Positiv: Customer Service was able to switch out our vehicle halfway through our rental agreement so we could have more room. They called us back right away and got us on our way.
Bewertung von -
10,0
Nothing not to like. Perfect car for what we neede
Positiv: Van driver was really friendly and helpful. Office staff were pleasant.
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