Bewertungen
Gesamtbewertung
8,5 Hervorragend
Basierend auf 31 Bewertungen
Gesamt
8,6
Sauberkeit
8,6
Komfort
8,5
Service
8,5
Preis-Leistung
8,5
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Mietwagen-Bewertungen und -Verzeichnis für Santa Fe
Avis
Bewertungen zu Avis
Mietwagenstandorte
╳
Avis
Standorte in Santa Fe
121 Aviation Drive, Unit 3
+1 505 471 5892
1946 Cerrillos Road
+1 505 820 7943
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
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6,0
Positiv: I liked the car(Hyundai Elantra)! Great gas mileage, good interface. I received great customer service over the phone, problems were resolved rapidly!
Negativ: Car was a little dirty, had a few cigarette burns in the seats.
Bewertung von
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10,0
Fast service out in no time
Positiv: Friendly staff
Bewertung von
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10,0
Positiv: Great service... Great car
Bewertung von
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9,6
Positiv: Everything except the closing time of 7pm.
Bewertung von
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6,4
Positiv: Friendly on-site staff who listened to our complaints
Negativ: We were sent to go pick up our car at another location that was already closed by instruction of agents at the airport location. We then were penalized in price even though we had the car for three days less than originally booked. Took calling 1-800 three times to actually talk to someone who competently help us.
Bewertung von
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6,8
Negativ: Renting a car in New Mexico was expensive, even for an economy size. Had to taxi to/from airport.
Bewertung von
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10,0
Positiv: Friendly counter help. Very nice and helpful
Negativ: Selection of cars available
Bewertung von
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10,0
Positiv: ease of return
Negativ: cost of all the insurance--but I can['t really complain, since I ended up needing it!
Bewertung von
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10,0
Fast and efficient service
Positiv: Staff were very quick to complete paper work so we could start our vacation
Bewertung von
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7,2
Outside dirty but helped when needed ...
Positiv: When lost keys provided good support.
Negativ: Car was dirty on outside. Replacement car was smaller than original rental.
Bewertung von
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10,0
Understood the unpredictability of nature
Positiv: Was in a flash flood and had to get the car back a day late , and there was no hassle whatsoever. Very easy.
Bewertung von
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7,6
Positiv: Good little car.
Negativ: Didn't realize the extra fees for liability were charged per day. That ended up being way too high.
Bewertung von
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10,0
Fast service out in no time
Positiv: Friendly staff
Bewertung von
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10,0
Positiv: Great service... Great car
Bewertung von
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9,6
Positiv: Everything except the closing time of 7pm.
Bewertung von
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10,0
Positiv: Friendly counter help. Very nice and helpful
Negativ: Selection of cars available
Bewertung von
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10,0
Positiv: ease of return
Negativ: cost of all the insurance--but I can['t really complain, since I ended up needing it!
Bewertung von
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10,0
Fast and efficient service
Positiv: Staff were very quick to complete paper work so we could start our vacation
Bewertung von
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10,0
Understood the unpredictability of nature
Positiv: Was in a flash flood and had to get the car back a day late , and there was no hassle whatsoever. Very easy.
Bewertung von
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6,8
Negativ: Renting a car in New Mexico was expensive, even for an economy size. Had to taxi to/from airport.
Bewertung von
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7,2
Outside dirty but helped when needed ...
Positiv: When lost keys provided good support.
Negativ: Car was dirty on outside. Replacement car was smaller than original rental.
Bewertung von
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7,6
Positiv: Good little car.
Negativ: Didn't realize the extra fees for liability were charged per day. That ended up being way too high.
Bewertung von
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6,0
Positiv: I liked the car(Hyundai Elantra)! Great gas mileage, good interface. I received great customer service over the phone, problems were resolved rapidly!
Negativ: Car was a little dirty, had a few cigarette burns in the seats.
Bewertung von
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6,4
Positiv: Friendly on-site staff who listened to our complaints
Negativ: We were sent to go pick up our car at another location that was already closed by instruction of agents at the airport location. We then were penalized in price even though we had the car for three days less than originally booked. Took calling 1-800 three times to actually talk to someone who competently help us.
Bewertung von
Budget
Bewertungen zu Budget
Mietwagenstandorte
╳
Budget
Standorte in Santa Fe
1946 Cerrillos Rd
+1 505 984 1596
Bewertungen
Gesamtbewertung
7,1 Gut
Basierend auf 12 Bewertungen
Gesamt
6,5
Sauberkeit
7,5
Komfort
7,5
Service
7,3
Preis-Leistung
6,5
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
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2,0
Positiv: OK - not an upscale place, but ok.
Bewertung von
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2,0
Positiv: I showed up to the rental car location around 12:30PM. The location closed at 12:00PM! Nobody called to tell me and the hours of the location were not listed on my reservation. It was such a disappointing experience and it ruined my plans for the afternoon.
Bewertung von
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10,0
Efficient, courteous and effective service.
Positiv: Small but efficient franchise. Service personnel were efficient, courteous, and friendly. Car and paperwork ready when I arrived. In and out in 5 minutes. Good car, clean, low mileage, full tank.Who could ask for anything more! I'm happy to recommend this location.
Negativ: N/A. It was all good.
Bewertung von
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10,0
Good Job Budget
Positiv: Courteous counter personnel. Quick, efficient check out. Will be back again.
Bewertung von
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9,6
Positiv: Service staff very nice and accomodating
Negativ: I'm too short to get in and out of VW Jettas
Bewertung von
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4,8
Overcharged
Negativ: I was overcharged $140.25 and offered no explanation. Will not be usuing Budget/Kayak in the future. This is the first time I booked through this service. I travel a lot and have never been deceived in this manner.
Bewertung von
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10,0
Positiv: Service is quick and cars are always clean and ready
Negativ: I agree with one other person a short overview of features would be nice.
Bewertung von
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5,6
BUDGET MAY NOT RENT TO YOU
Negativ: Although I was able to book a reservation and obtain car insurance through Kayak, Budget denied my debit card. Therefore I was unable to rent the car. It shouldn't be possible to book a reservation and then be denied car rental.
Bewertung von
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2,0
Positiv: OK - aber nicht ein gehobenes Hotel, aber in Ordnung.
Bewertung von
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10,0
Effizient und höflich.
Positiv: Klein, aber effizient Franchise. Service Personal war effizient, höflich und freundlich. Auto und Unterlagen bereit, als ich ankam. In und out in 5 Minuten. Gutes Auto, sauber, geringer Kilometer, voller Tank.Was will man mehr! Ich bin glücklich zu empfehlen dies Lage.
Negativ: N/A Es war alles gut.
Bewertung von
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10,0
Gute Arbeit Budget
Positiv: Zuvorkommendes Personal an der Rezeption. Schnell, effizient Auschecken. Ich werde wiederkommen.
Bewertung von
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9,6
Positiv: Service Personal war sehr nett und zuvorkommend
Negativ: Ich bin zu klein, um bei VW Jettas ein- und auszusteigen
Bewertung von
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10,0
Efficient, courteous and effective service.
Positiv: Small but efficient franchise. Service personnel were efficient, courteous, and friendly. Car and paperwork ready when I arrived. In and out in 5 minutes. Good car, clean, low mileage, full tank.Who could ask for anything more! I'm happy to recommend this location.
Negativ: N/A. It was all good.
Bewertung von
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10,0
Good Job Budget
Positiv: Courteous counter personnel. Quick, efficient check out. Will be back again.
Bewertung von
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9,6
Positiv: Service staff very nice and accomodating
Negativ: I'm too short to get in and out of VW Jettas
Bewertung von
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10,0
Positiv: Service is quick and cars are always clean and ready
Negativ: I agree with one other person a short overview of features would be nice.
Bewertung von
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10,0
Effizient und höflich.
Positiv: Klein, aber effizient Franchise. Service Personal war effizient, höflich und freundlich. Auto und Unterlagen bereit, als ich ankam. In und out in 5 Minuten. Gutes Auto, sauber, geringer Kilometer, voller Tank.Was will man mehr! Ich bin glücklich zu empfehlen dies Lage.
Negativ: N/A Es war alles gut.
Bewertung von
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10,0
Gute Arbeit Budget
Positiv: Zuvorkommendes Personal an der Rezeption. Schnell, effizient Auschecken. Ich werde wiederkommen.
Bewertung von
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9,6
Positiv: Service Personal war sehr nett und zuvorkommend
Negativ: Ich bin zu klein, um bei VW Jettas ein- und auszusteigen
Bewertung von
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2,0
Positiv: OK - not an upscale place, but ok.
Bewertung von
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2,0
Positiv: I showed up to the rental car location around 12:30PM. The location closed at 12:00PM! Nobody called to tell me and the hours of the location were not listed on my reservation. It was such a disappointing experience and it ruined my plans for the afternoon.
Bewertung von
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4,8
Overcharged
Negativ: I was overcharged $140.25 and offered no explanation. Will not be usuing Budget/Kayak in the future. This is the first time I booked through this service. I travel a lot and have never been deceived in this manner.
Bewertung von
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5,6
BUDGET MAY NOT RENT TO YOU
Negativ: Although I was able to book a reservation and obtain car insurance through Kayak, Budget denied my debit card. Therefore I was unable to rent the car. It shouldn't be possible to book a reservation and then be denied car rental.
Bewertung von
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2,0
Positiv: OK - aber nicht ein gehobenes Hotel, aber in Ordnung.
Bewertung von
Enterprise
Bewertungen zu Enterprise
Mietwagenstandorte
╳
Enterprise
Standorte in Santa Fe
100 E San Francisco St
+1 505 982 0335
1611 St. Michael's Drive
+1 505 986 1414
3961 Cerrillos Rd
+1 505 424 1134
Bewertungen
Gesamtbewertung
9,4 Hervorragend
Basierend auf 16 Bewertungen
Gesamt
9,4
Sauberkeit
9,5
Komfort
9,3
Service
9,3
Preis-Leistung
9,5
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
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8,0
good value, mechanical problem with car, long wait
Positiv: Car performed well and was clean. Great value for 1 way rental
Negativ: Car was smaller than I was expecting Right headlamp not adjusted properly Long wait to pickup the car
Bewertung von
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10,0
Positiv: Very customer focused, very helpful and willing to go the extra distance for you.
Negativ: Return was difficult due to my lack of attention to return location hours of operation. The manager explained a local security issue regarding the use of after hours drop box that precludes the local area offices from using this option. After hours drop will improve in the Santa Fe area as an airport location is due to open soon (they have the concession rights, just waiting on the airport to move on execution of new lease/concession.
Bewertung von
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10,0
Positiv: What an amazing team--they were so considerate, generous, professional, prompt, and courteous. Give them all a raise. Seriously!
Negativ: Nothing to say here--everything was awesome.
Bewertung von
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10,0
Customer Service Great!
Positiv: Customer Service was able to switch out our vehicle halfway through our rental agreement so we could have more room. They called us back right away and got us on our way.
Bewertung von
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2,0
Negativ: Por customer service...Didn't like my rental... Never again
Bewertung von
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10,0
Easy pick up/drop off and free upgrade
Positiv: Even though I had to wait awhile to pick up my car, the staff was friendly as they buzzed around tending to cars and customers. Olivia gave me a free upgrade and that ride was smooooooth for my 4 hour drive down south. Checking back in was a snap. I'd use Enterprise through Kayak again in a second. Best prices in Santa Fe.
Bewertung von
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10,0
Great service!
Positiv: Friendly and professional staff.
Negativ: Cramped parking
Bewertung von
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10,0
Nothing not to like. Perfect car for what we neede
Positiv: Van driver was really friendly and helpful. Office staff were pleasant.
Bewertung von
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8,0
sehr gutes Preis- Leistungsverhältnis, mechanische
Positiv: Auto sehr gut und war sauber. Tolles Preis/Leistungsverhältnis für 1 Weg Vermietung
Negativ: Auto war kleiner als erwartet. Direkt Scheinwerfer nicht richtig angepasst lange warten, bis das Auto abgeholt
Bewertung von
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2,0
Negativ: Por Kundenservice ... nicht wie meine Ferienwohnung ... Nie wieder
Bewertung von
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10,0
Toller Service!
Positiv: Freundliche und professionelle Angestellte.
Negativ: Eng Parken
Bewertung von
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10,0
gab Nichts nicht zu mögen. Auto Perfekt für das, w
Positiv: Van Fahrer war wirklich freundlich und hilfsbereit. Die Angestellten waren sehr angenehm.
Bewertung von
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10,0
Positiv: Very customer focused, very helpful and willing to go the extra distance for you.
Negativ: Return was difficult due to my lack of attention to return location hours of operation. The manager explained a local security issue regarding the use of after hours drop box that precludes the local area offices from using this option. After hours drop will improve in the Santa Fe area as an airport location is due to open soon (they have the concession rights, just waiting on the airport to move on execution of new lease/concession.
Bewertung von
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10,0
Positiv: What an amazing team--they were so considerate, generous, professional, prompt, and courteous. Give them all a raise. Seriously!
Negativ: Nothing to say here--everything was awesome.
Bewertung von
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10,0
Customer Service Great!
Positiv: Customer Service was able to switch out our vehicle halfway through our rental agreement so we could have more room. They called us back right away and got us on our way.
Bewertung von
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10,0
Easy pick up/drop off and free upgrade
Positiv: Even though I had to wait awhile to pick up my car, the staff was friendly as they buzzed around tending to cars and customers. Olivia gave me a free upgrade and that ride was smooooooth for my 4 hour drive down south. Checking back in was a snap. I'd use Enterprise through Kayak again in a second. Best prices in Santa Fe.
Bewertung von
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10,0
Great service!
Positiv: Friendly and professional staff.
Negativ: Cramped parking
Bewertung von
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10,0
Nothing not to like. Perfect car for what we neede
Positiv: Van driver was really friendly and helpful. Office staff were pleasant.
Bewertung von
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10,0
Toller Service!
Positiv: Freundliche und professionelle Angestellte.
Negativ: Eng Parken
Bewertung von
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10,0
gab Nichts nicht zu mögen. Auto Perfekt für das, w
Positiv: Van Fahrer war wirklich freundlich und hilfsbereit. Die Angestellten waren sehr angenehm.
Bewertung von
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8,0
good value, mechanical problem with car, long wait
Positiv: Car performed well and was clean. Great value for 1 way rental
Negativ: Car was smaller than I was expecting Right headlamp not adjusted properly Long wait to pickup the car
Bewertung von
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8,0
sehr gutes Preis- Leistungsverhältnis, mechanische
Positiv: Auto sehr gut und war sauber. Tolles Preis/Leistungsverhältnis für 1 Weg Vermietung
Negativ: Auto war kleiner als erwartet. Direkt Scheinwerfer nicht richtig angepasst lange warten, bis das Auto abgeholt
Bewertung von
Hertz
Bewertungen zu Hertz
Mietwagenstandorte
╳
Hertz
Standorte in Santa Fe
100 E San Francisco St
+1 505 238 7836
125 Washington Avenue
+1 505 438 4650
2010 Cerrillos Road Ste 7
+1 505 438 4650
309 W.san Francisco Street
+1 505 995 4514
Bewertungen
Gesamtbewertung
7,9 Gut
Basierend auf 48 Bewertungen
Gesamt
7,8
Sauberkeit
8,3
Komfort
8,0
Service
7,8
Preis-Leistung
7,7
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
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10,0
Nice car; good value
Positiv: Gave us an extra day at no addilitional cost. Also gave us credit for transportation to airport.
Negativ: Rental site was not at airport and no shuttle = requires paid transport from Sante Fe airport to this location.
Bewertung von
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10,0
How To Rent a Great Auto! Just Go To Hertz!
Positiv: i liked everything. It was small, convenient and full of Pep!!!
Negativ: There was nothing I did not like. In fact, I would like ti own the same model!
Bewertung von
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7,6
Additional driver $13???
Negativ: Hertz wanted to charge me $13 per day for my wife to also drive the car. I have never been charged for an additional driver, and this price is outrageous! I'll think twice about renting from Hertz again.
Bewertung von
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9,2
Great Experience
Positiv: We rented a Hyundai Accent which is rather small. It's no touring car but it handled the passes in New Mexico without a hitch, was clean, and pickup and drop-off were both easy-peasey.
Bewertung von
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2,0
Negativ: They didn't have a car for me and wouldn't for another day.
Bewertung von
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10,0
Positiv: Very cordial staff
Negativ: Lack of shuttle to airport
Bewertung von
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10,0
Lovely staff. Very helpful.
Positiv: Great place to rent car. Good price and efficient service.
Negativ: Not a thing.
Bewertung von
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4,8
Not My best Hertz Experience
Positiv: Car when I got it was fine. Clean and functioned well.
Negativ: Made my reservation on Kayak. The reservation was supposed to be for the Santa Fe Airport. Got the confirmation, questioned the address as really the airport. Called Hertz. They confirmed it was the airport. Got to Santa Fe, car was not there. Hertz at airport advised me that my car was in central Santa Fe. Had to spend $64 on shuttle to pick up car. Car was not available when I reached Hertz in Santa Fe. Car was not ready for an additional day. They had no cars. Once I got the car, things went fine but I had the car for a day less than the reservation and had to pay $64 additional days because they didn't have the car and wasn't in the location they had assured was my destination.
Bewertung von
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9,2
Positiv: good economical car. satellite radio worked great out in the middle of nowhere, that helped passed the time.
Negativ: the vehicle didn't have cruise control !
Bewertung von
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6,8
Issue renting a vehicle
Positiv: I was thrilled that I was finally able to speak with an person and get the issue resolved. I would think twice again before renting thru Hertz unless I had an actual person to speak to. They apparently missed my reservation thru Kayak. The woman at Hertz did upgrade my vehicle to try to make up for all the confusion.
Negativ: Called Hertz in area where I planned to be. No answer. "voicemail has not been set up" Went online to rent and secured a car for the day. Was called an hour later by Hertz to say they didn't have any available vehicles until mid afternoon. We changed our plans for the following day. Called the local Hertz and still no answer and no available voicemail. Went online and rented for later that day thru the following day. Pickup was scheduled for 5 PM that day and no one showed up with a vehicle. (this pickup location was at a hotel site that Hertz uses but does not routinely staff ) The manager of the hotel was not pleased and tried calling other local Hertz offices. While he was doing that, I called the 800 number and they said they could not help and apologized for the issue. The hotel manager did get an individual at the airport Hertz location and they handled the issue. This took approximately and hour to get resolved.
Bewertung von
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10,0
Much better experience in Santa Fe
Positiv: I couldn't find the initial drop-off location so the manager allowed me to drop off the car at a different location without any hassles. The employees were friendly and apologized for any problems we had during our trip.
Negativ: Everything was great here.
Bewertung von
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10,0
Off airport Hertz office hours
Positiv: This is an off-airport Hertz. Please be aware of the Hertz office hours and your flight times. We arrived 6 minutes after the Hertz office had closed. Thankfully the Hertz employee saw us getting dropped off and our shuttle driving away. She reopened the store to rent us a vehicle. Above and beyond service!!!
Bewertung von
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10,0
Nice car; good value
Positiv: Gave us an extra day at no addilitional cost. Also gave us credit for transportation to airport.
Negativ: Rental site was not at airport and no shuttle = requires paid transport from Sante Fe airport to this location.
Bewertung von
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10,0
How To Rent a Great Auto! Just Go To Hertz!
Positiv: i liked everything. It was small, convenient and full of Pep!!!
Negativ: There was nothing I did not like. In fact, I would like ti own the same model!
Bewertung von
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9,2
Great Experience
Positiv: We rented a Hyundai Accent which is rather small. It's no touring car but it handled the passes in New Mexico without a hitch, was clean, and pickup and drop-off were both easy-peasey.
Bewertung von
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10,0
Positiv: Very cordial staff
Negativ: Lack of shuttle to airport
Bewertung von
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10,0
Lovely staff. Very helpful.
Positiv: Great place to rent car. Good price and efficient service.
Negativ: Not a thing.
Bewertung von
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9,2
Positiv: good economical car. satellite radio worked great out in the middle of nowhere, that helped passed the time.
Negativ: the vehicle didn't have cruise control !
Bewertung von
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10,0
Much better experience in Santa Fe
Positiv: I couldn't find the initial drop-off location so the manager allowed me to drop off the car at a different location without any hassles. The employees were friendly and apologized for any problems we had during our trip.
Negativ: Everything was great here.
Bewertung von
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10,0
Off airport Hertz office hours
Positiv: This is an off-airport Hertz. Please be aware of the Hertz office hours and your flight times. We arrived 6 minutes after the Hertz office had closed. Thankfully the Hertz employee saw us getting dropped off and our shuttle driving away. She reopened the store to rent us a vehicle. Above and beyond service!!!
Bewertung von
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7,6
Additional driver $13???
Negativ: Hertz wanted to charge me $13 per day for my wife to also drive the car. I have never been charged for an additional driver, and this price is outrageous! I'll think twice about renting from Hertz again.
Bewertung von
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6,8
Issue renting a vehicle
Positiv: I was thrilled that I was finally able to speak with an person and get the issue resolved. I would think twice again before renting thru Hertz unless I had an actual person to speak to. They apparently missed my reservation thru Kayak. The woman at Hertz did upgrade my vehicle to try to make up for all the confusion.
Negativ: Called Hertz in area where I planned to be. No answer. "voicemail has not been set up" Went online to rent and secured a car for the day. Was called an hour later by Hertz to say they didn't have any available vehicles until mid afternoon. We changed our plans for the following day. Called the local Hertz and still no answer and no available voicemail. Went online and rented for later that day thru the following day. Pickup was scheduled for 5 PM that day and no one showed up with a vehicle. (this pickup location was at a hotel site that Hertz uses but does not routinely staff ) The manager of the hotel was not pleased and tried calling other local Hertz offices. While he was doing that, I called the 800 number and they said they could not help and apologized for the issue. The hotel manager did get an individual at the airport Hertz location and they handled the issue. This took approximately and hour to get resolved.
Bewertung von
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2,0
Negativ: They didn't have a car for me and wouldn't for another day.
Bewertung von
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4,8
Not My best Hertz Experience
Positiv: Car when I got it was fine. Clean and functioned well.
Negativ: Made my reservation on Kayak. The reservation was supposed to be for the Santa Fe Airport. Got the confirmation, questioned the address as really the airport. Called Hertz. They confirmed it was the airport. Got to Santa Fe, car was not there. Hertz at airport advised me that my car was in central Santa Fe. Had to spend $64 on shuttle to pick up car. Car was not available when I reached Hertz in Santa Fe. Car was not ready for an additional day. They had no cars. Once I got the car, things went fine but I had the car for a day less than the reservation and had to pay $64 additional days because they didn't have the car and wasn't in the location they had assured was my destination.
Bewertung von