E-Z Rent-A-Car Mietwagen in Fort Myers buchen

Positiv: The car was nice

Negativ: The customer service was horrible

Positiv: They never picked me up at the airport or answered their phone

Negativ: The sales representative was very misleading and continuously trying to up sell products . After we received our final invoice via email, there was a $67 charge for adding an extra driver . We were never informed about this charge . The representative simply said , maybe you should have your wife’s drivers license on file in case she wants to drive . We agreed and provided it not knowing there was a charge.

Negativ: I called the number to be picked up and no one ever called me back. I never did get a rental car

Positiv: No comment. A car was not received so I did not return a car here.

needed to change pick up time and no one would answer or return calls.

Negativ: could not get ahold of anyone to change pick up time, would not hold car after my flight was canceled

Negativ: Contract was not clear, signed screen, not paper. manager was not willing to discuss no process for returns, just leave the car, no receipt, etc.. OFF site location

Not worth it!

Positiv: flying into RSW, the rental is off site, whereas the major rental brands are on site. Also it had us signed up for a manual transmission. The shuttle took 40 minutes to come. They would not answer the phone. We forfeited our fee and quickly made a reservation with enterprise.

Negativ: Shuttle, customer service