Enterprise Mietwagen in Ventura buchen

Positiv: Easy pick up and drop off

Negativ: I informed Enterprise about the car having a colony of ants that made their way inside the vehicle the entire three hour drive to our destination and I was told that it happens if the car is sitting out for long or not being rented.. They said it’s happened before so I question why this would happen again.. If this wasn’t the first time, they should have thoroughly inspected the car before renting it. Also, I mentioned that my friend had a minor allergy to cat fur because every time she got in the car, she would start sneezing and her eyes reddened. Thankfully she was mildly allergic so we were able to get some allergy medicine but it just made me question their overall inspection and cleaning process with their vehicles. The car itself kept glitching on us and kept showing an error message about a sd card being removed. We tried calling them about it but the automated message would say they were closed when their website said they were open. It was bothering to be asked what we wanted from them to make up for the inconveniences... We only wanted a car that wasn’t infested by ants and was thoroughly cleaned and inspected before renting out to people.

Positiv: Nothing

Negativ: They were not clear about my days after being upgraded and then over charged me for keeping the car too long when I was told I’d have a the car for a full week

Smokey Car

Positiv: That they gave me a discount

Negativ: That I didn’t get the car type I signed up for and that the car smelt like smoke.

Tried to scam us by charging us insurance we didn't agree to

Negativ: When dropping off the car, they claimed we bought insurance which would have made our bill double of the original price. We refused to pay it and had to go back and find our contract and once we returned with the contract they corrected the price. It felt like they were trying to scam us. Luckily we kept the contract we signed at the pickup location.