kayak.de gibt es auch auf Englisch. Visit site in English.
Negativ: I was not given an option to decline insurance coverage not needed or wanted. My reservation would not have been honored and they would have declined car rental. I had 8 pieces of luggage and 94 and 92 year olds with me. I had no choice but to accept very expensive insurance, not needed as my credit card covers it. Also, no car available on location for me and I had to wait a full hour for the car. I was lied to, being told it was being cleaned. I walked over to the cleaning bay to check and no caravan was there. I asked again and was told it was a few more minutes while they finished cleaning it. I confronted them and explained there was no car there and to give me an honest answer. They finally said it was coming from a different location. They still had to clean it when it arrived. Poor customer service and dishonest.
Positiv: Price. They tried to get me insurance which I secured thurs party. So $77 for insurance and $5 for the car for a week. Not bad. Almost put more in gas then that.
Negativ: The condition of the car was kind of beat up, but what the hell its mexico. Bumper was loose, brakes iffy, dings and scratches and the drivers seat was not secure (shifted around on turns)
Negativ: Biggest issue was we bought insurance through kayak and when we got to rental place they said it was not valid and charged us a crazy amount to insure. Would definitely not use them again. Feel like they take advantage of people not from Mexico.
Positiv: Staff was friendly.
Negativ: Car was an old model. Ac was not cold.
Positiv: return time was good
Negativ: Wait time to get car 1 hour, older car bad tires, phone charger and USB port did not work
Positiv: Nothing at all never got a car rental !!!!
Negativ: Everything specially don’t lie about prices insurance etc ....
Negativ: Did not respect the reservation done. Never using this service again
Positiv: I did NOT like that I was not able to use the insurance I purchased through Kayak with this rental company. I WASTED MY MONEY
Negativ: A whole lot. How about you don’t offer insurance when the rental company is not going to accept it, requiring you to purchase additional insurance.
Positiv: normal car rental but
Negativ: they forced me to buy insurance i didn't need. the price in your system was a lie.
Positiv: The car was nice
Negativ: They did not honor the price that I booked with you guys, although I showed my confirmation for the booking they said I booked for a smaller size car (which was not true) we had car problems and got stranded with a broke down van, plus they stole some of our gas. Worst experience with a car rental
Bait and switch
Negativ: They require you to buy their very expensive LDW insurance for basic liability. Even if your credit card rental car insurance covers internationally, they require proof. Not just one from the bank, which I got. But also, a second one from the Comisión Nacional de Seguros y Fianzas to prove that your credit card company (Citibank, in my case) has an agreement with them. Anyway, I ended up renting from Avis, and had a much better service.
Got to the rental place and they wanted double the amountFor the seaso
Positiv: The other company that i rented the car from
Economy (Kia Rio Hatchback oder ähnlich) ist die meist gebuchte Mietwagenklasse von Europcar in Guadalajara.
Europcar hat 3 Mietwagenstationen in Guadalajara. Finde auf unserer Europcar Karte mit Mietwagenstationen die besten Mietwagen in deiner Nähe.