Europcar Mietwagen in Málaga buchen

Car pick up in Malaga Airoort

Positiv: The car was very nice and new.

Negativ: Woman showing us to car was awful! I rented the car and did contract at airport, but she would only speak to my husband. Very odd, to only speak to males. I ask to take her name to speak to manager and she took off her name tag and wouldn’t show it to me. I told her I’d take her photo then and she tried to grab my camera. Bizarre! Be careful women! Also did not have car size reserved and had to pay more to upgrade.

Bait and switch

Negativ: First, the counter person was insistent that I had to take the vehicle that they were offering, which was nowhere near what I had requested. They lied to us, saying that they did not have another vehicle, until I told them to cancel the reservation, and went and stood on the Avis line. Then, all of a sudden, another vehicle popped up, miraculously. They still charged the same price, as if a luxury vehicle, and over charged for the insurance. I do not feel that we should have even been charged for the vehicle which I turned in less than 24 hours after getting it. Very bad experience, very poor customer service, not the way to start any vacation.

So expensive

Negativ: I paid 200 euros and booked a car. When I got there with all the additions and blabla ended up paying 400 euros!!!! It's just too much and it happens every time

Negativ: I followed your suggestion bought an insurance to cover my rental vehicle at Eurocar rental. The policy number is PL11319420303 of Allianz Global Assistance. But at the rental company, a lady rep. said I have no insurance and almost force me to buy their own insurance. I told her I have an insurance when I booked and paid my contract. She still says I need one , otherwise I will get trouble. Finally, she charged me higher security deposit for did not buy Eurocar own insurance. It is every bad business action to the customers.

Abholung am Auto in Málaga Airoort

Positiv: Das Auto war sehr schön und neu.

Negativ: Frau, die uns zum Auto zeigte, war schrecklich! Ich mietete das Auto und hatte einen Vertrag am Flughafen, aber sie würde nur mit meinem Mann sprechen. Sehr seltsam, nur mit Männern zu sprechen. Ich bitte, ihren Namen zu nehmen, um mit der Führungskraft zu sprechen, und sie nahm ihren Namensschild ab und würde ihn mir nicht zeigen. Ich sagte ihr, ich würde ihr Foto machen, und sie versuchte, meine Kamera zu greifen. Bizarr! Seid vorsichtig bei Frauen! Auch hatte keine Fahrzeuggröße reserviert und musste mehr zahlen, um zu upgraden.

So teuer

Negativ: Ich habe 200 Euro bezahlt und ein Auto gebucht. Als ich mit all den Ergänzungen dorthin kam, zahlte blabla schließlich 400 Euro!!!! Es ist einfach zu viel, und es passiert jedes Mal