Mietwagen am Flughafen Barcelona-El Prat

Negativ: At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.

Positiv: The car we ended up getting was fine.

Negativ: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip

confused

Positiv: Was a little fast

Negativ: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything

Hired a 4x4, got a 2wd. Absolutely shocked.

Positiv: I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.

Negativ: Being given a 2wd when I specifically ordered a 4x4

Negativ: No momento do check-in fui informado de que como o aluguer foi feito através de uma agência baseada nos EUA e que eu estava usando um cartão de crédito baseado na UE e carta de motorista, que eu ESTAVA ABSOLUTAMENTE OBRIGADO a tomar o seu seguro completo ... caso contrário, o aluguer não seria honrado. Isto apesar de eu já ter uma boa política com o meu próprio carro e através do meu cartão de crédito ouro. O seguro era mais do que o aluguel. Sinto-me mentido por Kayak , Europcar, e qualquer homem médio que você subcontraiu via.

Positiv: O carro que acabamos ficando foi bom.

Negativ: Nós pagamos por um convertível de mustang ou semelhante, mas quando chegamos lá eles consideraram um fiat 500 comparável. Então só havia Outra opção era um bug VW conversível, em nossas mentes indo em férias costais e pagando por uma atualização nenhum desses carros comparados. Muito infeliz e colocar um amortecedor em nossa viagem