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Montag | 07:00 - 23:59 |
Dienstag | 07:00 - 23:59 |
Mittwoch | 07:00 - 23:59 |
Donnerstag | 07:00 - 23:59 |
Freitag | 07:00 - 23:59 |
Samstag | 07:00 - 23:59 |
Sonntag | 07:00 - 23:59 |
Montag | 07:00 - 23:59 |
Dienstag | 07:00 - 23:59 |
Mittwoch | 07:00 - 23:59 |
Donnerstag | 07:00 - 23:59 |
Freitag | 07:00 - 23:59 |
Samstag | 07:00 - 23:59 |
Sonntag | 07:00 - 23:59 |
Positiv: It was a last minute decision to rent & the process was easy and the car was great
Positiv: Staff was super friendly and efficient, pick up was quick
Positiv: Very efficient staff. The entire process was painless
Negativ: Nice fast check in and great car for rental!
Thank You!
Positiv: Everything was wonderful
Positiv: The staff was friendly but did not listen when running payment so it turned into a mess. They ran my card 3 times charging it 3 times.
Negativ: Not running my card 3 times and me spending 45 minutes getting it straightened out with bank.
Positiv: Easy drop off, friendly staff.
Positiv: Very easy to pick up and drop off.
Positiv: Friendly helpful staff.
Negativ: Nothing
Positiv: Nothin
Negativ: When yall can be more clear on things
Positiv: helpful staff
Negativ: check tire pressure light was on. back tire needed air.
Positiv: Lady was very nice and accommodating.
Negativ: Our experience was very satisfactory.
Positiv: It was a last minute decision to rent & the process was easy and the car was great
Positiv: Staff was super friendly and efficient, pick up was quick
Positiv: Very efficient staff. The entire process was painless
Negativ: Nice fast check in and great car for rental!
Thank You!
Positiv: Everything was wonderful
Positiv: Easy drop off, friendly staff.
Positiv: Very easy to pick up and drop off.
Positiv: Friendly helpful staff.
Negativ: Nothing
Positiv: Lady was very nice and accommodating.
Negativ: Our experience was very satisfactory.
Positiv: The staff was friendly but did not listen when running payment so it turned into a mess. They ran my card 3 times charging it 3 times.
Negativ: Not running my card 3 times and me spending 45 minutes getting it straightened out with bank.
Positiv: helpful staff
Negativ: check tire pressure light was on. back tire needed air.
Montag | 07:00 - 23:59 |
Dienstag | 07:00 - 23:59 |
Mittwoch | 07:00 - 23:59 |
Donnerstag | 07:00 - 23:59 |
Freitag | 07:00 - 23:59 |
Samstag | 07:00 - 23:59 |
Sonntag | 07:00 - 23:59 |
Very expensive car rental in Charleston SC
Negativ: Paying for a full tank of gas upfront that I didn't use!
Great if prices were more accurate
Positiv: It was very quick and easy to pick and drop off car. The staff was very nice.
Negativ: I made a reservation online for $53 total which I thought I selected to include the insurance... but it was $81 when I arrived and received the car for my 2 hour rental.
Negativ: I'm 84 and did not like the long walk to pick up with heavy luggage
and even longer walk on return.
Price change
Positiv: Overall the rental was a good experience but the price was a big difference from what I was quoted. Basically double.
Last minute decision. So glad we chose Enterprise
Positiv: Needed a one way rental at the last minute. Very pleased with our decision
You make a reservation and enterprise won't honor
Positiv: Ease of reservation.
Negativ: Their refusal to help.
Positiv: I was not allowed to rent the car because I was not told I needed a major credit card, ended up costing me$300 more to rent from another company.
Positiv: Easy, fast service.
Negativ: No complaints
The car was dirty - seats were all stained and it
Negativ: The inside of the car was dirty - it smelled as if someone were smoking inside and they tried to cover it up by using air freshener - it made me sick.
Great service and very friendly staff at Charlesto
Positiv: I rented SUV and they gave me choice of 2 different models, checkout was extremely quick and easy.
Positiv: Went up and beyond to find the rental I wanted and even went to partner company to get it for me. Both guys were very positive and nice. Great customer service.
Nothing Good to Say
Positiv: Nothing.
Negativ: Make a reservation for a one-way trip from Charleston to Indianapolis. Forced to go to the airport to pick up my rental. Would not allow me to rent from them because I did not have a current credit card that would allow me to rent. I call the next two Enterprise locations and they said they have no more cars left and there is nothing that they could do about it.
Great if prices were more accurate
Positiv: It was very quick and easy to pick and drop off car. The staff was very nice.
Negativ: I made a reservation online for $53 total which I thought I selected to include the insurance... but it was $81 when I arrived and received the car for my 2 hour rental.
Last minute decision. So glad we chose Enterprise
Positiv: Needed a one way rental at the last minute. Very pleased with our decision
Positiv: Easy, fast service.
Negativ: No complaints
Great service and very friendly staff at Charlesto
Positiv: I rented SUV and they gave me choice of 2 different models, checkout was extremely quick and easy.
Positiv: Went up and beyond to find the rental I wanted and even went to partner company to get it for me. Both guys were very positive and nice. Great customer service.
Very expensive car rental in Charleston SC
Negativ: Paying for a full tank of gas upfront that I didn't use!
Price change
Positiv: Overall the rental was a good experience but the price was a big difference from what I was quoted. Basically double.
You make a reservation and enterprise won't honor
Positiv: Ease of reservation.
Negativ: Their refusal to help.
Positiv: I was not allowed to rent the car because I was not told I needed a major credit card, ended up costing me$300 more to rent from another company.
The car was dirty - seats were all stained and it
Negativ: The inside of the car was dirty - it smelled as if someone were smoking inside and they tried to cover it up by using air freshener - it made me sick.
Nothing Good to Say
Positiv: Nothing.
Negativ: Make a reservation for a one-way trip from Charleston to Indianapolis. Forced to go to the airport to pick up my rental. Would not allow me to rent from them because I did not have a current credit card that would allow me to rent. I call the next two Enterprise locations and they said they have no more cars left and there is nothing that they could do about it.
Montag | 07:00 - 23:30 |
Dienstag | 07:00 - 23:30 |
Mittwoch | 07:00 - 23:30 |
Donnerstag | 07:00 - 23:30 |
Freitag | 07:00 - 23:30 |
Samstag | 07:00 - 23:30 |
Sonntag | 07:00 - 23:30 |
Positiv: Easy and quick !
Negativ: Car tremendously oversteers when making turns above 15 mph. Don’t know if it is a tire or inherent suspension problem. Would not be safe for non-confident, or new drivers.
Positiv: Roomy, tons of gadgets, convenience.
Negativ: Cleaning and engine maintenance.
Positiv: Drop off at FBO!
Positiv: Was upgraded to better car due to previous bad experience
Positiv: Ladies at the counter inside the airport were very courteous and professional
Negativ: First car smelled of smoke and had cigarette burns in the upholstery. I took the car back to the airport and they switched it. When I brought it back the person at the stop off was sitting in a van and didn't,t come out for a while, then said I had cracked a bumper which was not done by me but nobody had checked the replacement car
Positiv: great customer
Negativ: nothing
Negativ: The third seat is hard for older adults to get in and out of - agility is a must.
Positiv: The woman checking me in was unfriendly but efficient.
Negativ: Only the 'reception'.
Positiv: Pick-Up and Drop-off were super easy! The car was great. Clean/spacious.
Positiv: Staff were friendly.
Negativ: Bluetooth did not work in the car.
USB chargers did not work in the car.
Brakes were very squeaky.
Positiv: Staff Victoria was AMAZING! She was friendly professional and so very helpful. Thanks!!!
Negativ: Nothing!
Positiv: Easy and quick !
Negativ: Car tremendously oversteers when making turns above 15 mph. Don’t know if it is a tire or inherent suspension problem. Would not be safe for non-confident, or new drivers.
Positiv: Drop off at FBO!
Positiv: great customer
Negativ: nothing
Negativ: The third seat is hard for older adults to get in and out of - agility is a must.
Positiv: The woman checking me in was unfriendly but efficient.
Negativ: Only the 'reception'.
Positiv: Pick-Up and Drop-off were super easy! The car was great. Clean/spacious.
Positiv: Staff Victoria was AMAZING! She was friendly professional and so very helpful. Thanks!!!
Negativ: Nothing!
Positiv: Roomy, tons of gadgets, convenience.
Negativ: Cleaning and engine maintenance.
Positiv: Ladies at the counter inside the airport were very courteous and professional
Negativ: First car smelled of smoke and had cigarette burns in the upholstery. I took the car back to the airport and they switched it. When I brought it back the person at the stop off was sitting in a van and didn't,t come out for a while, then said I had cracked a bumper which was not done by me but nobody had checked the replacement car
Positiv: Staff were friendly.
Negativ: Bluetooth did not work in the car.
USB chargers did not work in the car.
Brakes were very squeaky.
Montag | 08:00 - 23:59 |
Dienstag | 08:00 - 23:59 |
Mittwoch | 08:00 - 23:59 |
Donnerstag | 08:00 - 23:59 |
Freitag | 08:00 - 23:59 |
Samstag | 08:00 - 23:59 |
Sonntag | 08:00 - 23:59 |
Positiv: We received an upgrade car from the one we reserved. Drop off at ATL airport rental car center was quick and convenient.
Negativ: Pickup at CHS was a little slow. Car had a strong smoker smell, but we didn’t want to delay our trip any further by going back to ask for another one.
Positiv: Staff at both pick up and drop off were excellent, very polite and helpful. Drop off location in Charlotte was a little difficult to find/notice due to location and store frontage, but figured it out after calling that office.
Negativ: Drop off location signage.
Positiv: Check in process fairly quick.
Negativ: Chose to return car with gas full with gas I bought. In the check in process in rental return they added $15.88 for gas. He could not remove it in the lot. Had to go inside and wait in line. She said that because I drove less than 74 miles, it adds that charge no matter. This is not right.
Positiv: The lady @Mansell office was super sweet and knew her customers..and, waited for someone running late,with an EXCEPTIONAL ATTITUDE..so I give this an excellent rating..
the staff at Charlston airport, not as helpful,organized friendly or knowledgeable..I had my reservation and rental policy insurance ready for her to see, and she said" drivers license and credit card" then asked for what I was prepared to show her..Short, slow line..
Positiv: Good basic transportation
Negativ: Long wait at counter. Unclear directions on where to get car.
Positiv: read above!!!!
Good car, upgrade
Positiv: The car was zippy, easy controls. I got upgraded when they ran out of the economy cars, but it didn't feel so great after the long wait, see below.
Negativ: Check in was 45 minutes!!! Slowest line and agents. Car pick up location was convenient but the drop off was so far away. I actually had an A-fib episode from dragging my suitcase so far! It lasted for five hours.
Doesn't hold to the Avis Name
Positiv: The woman who helped me at the front desk at pick-up was very nice and very professional.
Negativ: The Car's Side Mirror was damaged
They didn't have the type of car we booked
The drop off process was a disorganized mess
Positiv: Car was just what we needed.
Negativ: Car was a little dirty. Windshield wiper fluid was empty. And the associate at check out didn't inform us of a couple of additional options that would have been nice to have.
Positiv: Everything
Negativ: Nothing
Wanted Fusion got Kia.
Positiv: I thought I was getting a Ford Fusing and instead got a Kia. Really? When I got to the car there was door poop all down the driver side door/ handle. When I called they couldn't care less. They said I could come back and return it if I wasn't happy. Also, gas tank wasn't completely full but I didn't complain.
Positiv: Pickup and turning was easy and the price was far better than I could find on major renter sites
Positiv: Staff at both pick up and drop off were excellent, very polite and helpful. Drop off location in Charlotte was a little difficult to find/notice due to location and store frontage, but figured it out after calling that office.
Negativ: Drop off location signage.
Positiv: The lady @Mansell office was super sweet and knew her customers..and, waited for someone running late,with an EXCEPTIONAL ATTITUDE..so I give this an excellent rating..
the staff at Charlston airport, not as helpful,organized friendly or knowledgeable..I had my reservation and rental policy insurance ready for her to see, and she said" drivers license and credit card" then asked for what I was prepared to show her..Short, slow line..
Positiv: Everything
Negativ: Nothing
Positiv: Pickup and turning was easy and the price was far better than I could find on major renter sites
Positiv: We received an upgrade car from the one we reserved. Drop off at ATL airport rental car center was quick and convenient.
Negativ: Pickup at CHS was a little slow. Car had a strong smoker smell, but we didn’t want to delay our trip any further by going back to ask for another one.
Positiv: Check in process fairly quick.
Negativ: Chose to return car with gas full with gas I bought. In the check in process in rental return they added $15.88 for gas. He could not remove it in the lot. Had to go inside and wait in line. She said that because I drove less than 74 miles, it adds that charge no matter. This is not right.
Positiv: Good basic transportation
Negativ: Long wait at counter. Unclear directions on where to get car.
Positiv: Car was just what we needed.
Negativ: Car was a little dirty. Windshield wiper fluid was empty. And the associate at check out didn't inform us of a couple of additional options that would have been nice to have.
Positiv: read above!!!!
Good car, upgrade
Positiv: The car was zippy, easy controls. I got upgraded when they ran out of the economy cars, but it didn't feel so great after the long wait, see below.
Negativ: Check in was 45 minutes!!! Slowest line and agents. Car pick up location was convenient but the drop off was so far away. I actually had an A-fib episode from dragging my suitcase so far! It lasted for five hours.
Doesn't hold to the Avis Name
Positiv: The woman who helped me at the front desk at pick-up was very nice and very professional.
Negativ: The Car's Side Mirror was damaged
They didn't have the type of car we booked
The drop off process was a disorganized mess
Wanted Fusion got Kia.
Positiv: I thought I was getting a Ford Fusing and instead got a Kia. Really? When I got to the car there was door poop all down the driver side door/ handle. When I called they couldn't care less. They said I could come back and return it if I wasn't happy. Also, gas tank wasn't completely full but I didn't complain.
Montag | 08:00 - 23:59 |
Dienstag | 08:00 - 23:59 |
Mittwoch | 08:00 - 23:59 |
Donnerstag | 08:00 - 23:59 |
Freitag | 08:00 - 23:59 |
Samstag | 08:00 - 23:59 |
Sonntag | 08:00 - 23:59 |
Positiv: Staff was good, the car was dirty, the carpet was never vacuumed from the last renter and the dash board was covered in some film. The car wreaked of old cigarette smoke covered up by air freshener.
Negativ: Clean the cars.
Negativ: Car was FILTHY and reeked of cigarette smoke. Instead of changing out, they just gave me a slip notating that there was a "smoky smell". Didn't acknowledge that the car was absolutely disgusting.
Positiv: The van was very helpful and had lots of features I didn't expect.
Negativ: The pickup line was a little slow
Positiv: short line to pick up car.
Negativ: Car was lower grade than advertised. Smelled of cigarette smoke and unpleasant odor of upholstery cleaner/deodorizer. Quite a long walk in the humidity and heat (without shade or covered walkway) to terminal from drop-off.
Positiv: Car was nice
Negativ: Wasn’t any other large SUVs so I had to pay for premium which I didn’t plan for
Positiv: The car was great on gas !
Negativ: The carxpuld of wen cleaner, windows were dirty and it smelled like smoke that they were trying to cover up.
Positiv: Drop off was very easy.
Negativ: Staff member at pickup was not very friendly or transparent with fees. I had to ask what I was being charged multiple times in order to decline certain coverage.
The car itself was not a good value. The vehicle was not very clean (found fake nail in backseat, car was sandy).
Negativ: They didn't have a car for me after reserving early. Will never do business with them again.
Positiv: Yes!
Car check tire pressure gauge was on.
Car exterior cleanliness was not good but I understand the difficult times we are currently in but windows, lenses on headlights and taillights, and mirrors should be clear/clean for safe driving.
Budget reps at both ends were terrific. Special acknowledgement to Dan, the Manager st the Cherry Hill, NJ location. He was pleasant and welcoming and interested that I was a satisfied customer which I am. Thank you! James
Negativ: See above
Positiv: The pickup point only had one person operating it, and the line was pretty long, but they did a good job and were very pleasant
Positiv: Everything went smoothly both with the pickup and dropoff
Negativ: I'm very satisfied with the car and the service
Negativ: Charged me $40 for gas when I returned with full tank
Positiv: The van was very helpful and had lots of features I didn't expect.
Negativ: The pickup line was a little slow
Positiv: Everything went smoothly both with the pickup and dropoff
Negativ: I'm very satisfied with the car and the service
Positiv: The car was great on gas !
Negativ: The carxpuld of wen cleaner, windows were dirty and it smelled like smoke that they were trying to cover up.
Positiv: Yes!
Car check tire pressure gauge was on.
Car exterior cleanliness was not good but I understand the difficult times we are currently in but windows, lenses on headlights and taillights, and mirrors should be clear/clean for safe driving.
Budget reps at both ends were terrific. Special acknowledgement to Dan, the Manager st the Cherry Hill, NJ location. He was pleasant and welcoming and interested that I was a satisfied customer which I am. Thank you! James
Negativ: See above
Positiv: Staff was good, the car was dirty, the carpet was never vacuumed from the last renter and the dash board was covered in some film. The car wreaked of old cigarette smoke covered up by air freshener.
Negativ: Clean the cars.
Negativ: Car was FILTHY and reeked of cigarette smoke. Instead of changing out, they just gave me a slip notating that there was a "smoky smell". Didn't acknowledge that the car was absolutely disgusting.
Positiv: short line to pick up car.
Negativ: Car was lower grade than advertised. Smelled of cigarette smoke and unpleasant odor of upholstery cleaner/deodorizer. Quite a long walk in the humidity and heat (without shade or covered walkway) to terminal from drop-off.
Positiv: Car was nice
Negativ: Wasn’t any other large SUVs so I had to pay for premium which I didn’t plan for
Positiv: Drop off was very easy.
Negativ: Staff member at pickup was not very friendly or transparent with fees. I had to ask what I was being charged multiple times in order to decline certain coverage.
The car itself was not a good value. The vehicle was not very clean (found fake nail in backseat, car was sandy).
Negativ: They didn't have a car for me after reserving early. Will never do business with them again.
Positiv: The pickup point only had one person operating it, and the line was pretty long, but they did a good job and were very pleasant
Negativ: Charged me $40 for gas when I returned with full tank
Montag | 07:00 - 23:59 |
Dienstag | 07:00 - 23:59 |
Mittwoch | 07:00 - 23:59 |
Donnerstag | 07:00 - 23:59 |
Freitag | 07:00 - 23:59 |
Samstag | 07:00 - 23:59 |
Sonntag | 07:00 - 23:59 |
Negativ: Lost my confirmation twice while I was standing there. Average wait was over a hour to get a car. Staff was undermanned and under trained. Did not seem to be anyone in charge or able to correct problems. The staff there seemed to be trying, just did not know how to handle the pressure.
Positiv: Waited two hours in-line. Gave us the wrong car seat. Extremely disappointed. Never using Dollar again.
Positiv: No shuttle. No attendant when we returned the car.
Negativ: Read the add ons carefully.
The wording can be deceiving.
Positiv: The shuttle didn’t pick us up. It wasn’t running. Also we weren’t sure how to drop off the car and there was no attendant.
Negativ: The add-ons can be a bit deceiving the way they are order. Read carefully.
Positiv: Staff was very friendly and helpful
Negativ: Be more clear on things
Positiv: Nobody was at the desk I had to find them behind in the back office
Negativ: They could have been more attentive as the office is off airport
Positiv: Staff was friendly and drop off was easy and quick
Negativ: only two clerks working the desk and the line was out the door. I reserved a minivan days in advance and had to wait for one to be brought from another site, cleaned, and prepared. Then a tire was low on air and I had to wait again for air service. It took well over an hour to pick up the car.
Negativ: We waited over 35 minutes for the shuttle to pick us up. Then there was only one person at the counter for all 10 of us try to pick up the car. They were polite and professional and finally got another person to help out
Positiv: Drop-off was easy in comparison to pick-up.
Negativ: Pick-up was over an hour. Location was woefully understaffed for the volume of renters.
Positiv: Nothing
Negativ: They closed before we could get there and didn’t warn us. We had to scramble to find another service to rent from with short notice.
Negativ: This was one of the worst experiences I’ve had renting a car. I cancelled and walked out. Horribly run business.
Positiv: The shuttle didn’t pick us up. It wasn’t running. Also we weren’t sure how to drop off the car and there was no attendant.
Negativ: The add-ons can be a bit deceiving the way they are order. Read carefully.
Positiv: Staff was very friendly and helpful
Positiv: No shuttle. No attendant when we returned the car.
Negativ: Read the add ons carefully.
The wording can be deceiving.
Negativ: We waited over 35 minutes for the shuttle to pick us up. Then there was only one person at the counter for all 10 of us try to pick up the car. They were polite and professional and finally got another person to help out
Negativ: Lost my confirmation twice while I was standing there. Average wait was over a hour to get a car. Staff was undermanned and under trained. Did not seem to be anyone in charge or able to correct problems. The staff there seemed to be trying, just did not know how to handle the pressure.
Positiv: Waited two hours in-line. Gave us the wrong car seat. Extremely disappointed. Never using Dollar again.
Negativ: Be more clear on things
Positiv: Nobody was at the desk I had to find them behind in the back office
Negativ: They could have been more attentive as the office is off airport
Positiv: Staff was friendly and drop off was easy and quick
Negativ: only two clerks working the desk and the line was out the door. I reserved a minivan days in advance and had to wait for one to be brought from another site, cleaned, and prepared. Then a tire was low on air and I had to wait again for air service. It took well over an hour to pick up the car.
Positiv: Drop-off was easy in comparison to pick-up.
Negativ: Pick-up was over an hour. Location was woefully understaffed for the volume of renters.
Positiv: Nothing
Negativ: They closed before we could get there and didn’t warn us. We had to scramble to find another service to rent from with short notice.
Negativ: This was one of the worst experiences I’ve had renting a car. I cancelled and walked out. Horribly run business.
Montag | 07:00 - 23:59 |
Dienstag | 07:00 - 23:59 |
Mittwoch | 07:00 - 23:59 |
Donnerstag | 07:00 - 23:59 |
Freitag | 07:00 - 23:59 |
Samstag | 07:00 - 23:59 |
Sonntag | 07:00 - 23:59 |
Positiv: Nothing- terrible experience, did not have car even though we made a reservation.
Negativ: Made the reservation 3 weeks in advance, showed up and they told us they did not have the van in stock. Almost derailed our entire family trip. Customer service did not really even try to help or make it better, did not offer any solutions. We ended up having to cancel our reservation and paid an extra $150 to book a past minute car with Avis, luckily they had a van in stock. Terrible experience, will not use Thrifty again.
Positiv: Vehicle seemed new.
Negativ: We paid extra to reserve a mini van for 6 people with Bags. Thrifty said they only have a pickup truck. It was VERY UNSAFE.
Negativ: The car was not ready. We had to wait for one. We were given a pickup truck without being told. I requested a small car and did not like driving the truck. Not a good rental experience
Negativ: The car was not ready for us. We had to wait. Put in a pick up truck which we did not request, and I found extremely difficult to drive.
Negativ: I can’t believe I got a Dodge Charger Daytona as a rental car! Woohoo I hope to always rent for you guy so I can have another go in it. Thanks guys
My rental was awful
Positiv: Not much
Negativ: It took them about 20 minutes to pick me up at the airport. I stood in line an hour at the rental agency. There were maybe four in front of me. Every other rental company, you show up, give them your id and credit card, they give you the key and you are out in about two minutes. Oh no, not Thrifty/Dollar. My wife is not a patient person, and walked in while I was waiting and I told her it was a little slow. Counter lady gets mad at me for accusing her of being slow, said she was training the person. The car was supposed to be a Toyota Corolla and it was a Hyundai Accent, a step or two lower. Counter lady told me the owner was cheap. The low tire light came on and I called their road repair number, and they told me to recalibrate the tires. On a rental car! The person who took the car back told me it was the cold weather that did it. Overall,kind of a pain to rent this lousy car from a lousy company.
Slow service. Car washers don’t care about your time.
Negativ: I stood out side waiting for a car for nearly 45 mins with out anyone seeing me and helping me. Guy that was supposed to be filling up car with gas across the street was taking his sweet time. Talking on the phone and walking around the gas station that was in plain view for the rental car place. I was in town for 24 hours to see my grandmother and this event made us miss lunch
There was one very slow person on duty we timed it and each check in t
Negativ: It took us over 3 hours to get out of the lot
We watched as each customer came back because the car they were assigned was dirty, smelled of cig greeted, had damage the one we initially got smelled of ciggerrrtte smoke the one we finally got had a clicker that didn’t work
As we waited we looked at the yelp reviews and the reviews matched our experience
Kayak should not include this location as an option
All renters should not use it
Positiv: The lady behind the counter was super great at doing her job that wen quick and i like that .
Negativ: This car that i had was a great car, but the car had sugar ants coming from every vent it seems like and i was not in the mood to exchanged it being my journey had started at 5am and ended with delays to 6pm
Positiv: Your employees were very friendly.
Negativ: Our car was dirty. The last renter's information, including driver's license, was left in the car. The shuttle smelled like someone just went to the bathroom in there. No joke.
Poor customer service
Positiv: return was fast and easy.
Negativ: Terrible service. Waited 40 mins to be seen and they didn’t have the car I reserved. Every customer there was not happy as cars were cleaned after the customer finished at the check in counter, so everybody had to wait for a car to be available. Staff was not friendly nor interested in customer service. They did say that I could come back tomorrow to swap out for desired car. Who wants to do that on vacation. When I called to try and ensure If I did this that it would be ready to go with no more waiting they couldn’t confirm. They were supposed to call me back and never did. So I dropped the car off and got a rental with a new company for the remainder of my trip. Apparently, this Charleston thrifty is not part of corporate, but instead is an authorized dealer. I’ve had pleasant experiences with thrifty corporate locations in the past but this location is NOT like the rest. It may be cheaper but it’s not worth it.
Charleston Thrifty
Positiv: Best car for the money if you’re willing to sacrifice all your patience. Driver who returned us to the airport in the shuttle was safe, efficient and polite.
Negativ: Waited too long for the pickup shuttle, waited too long at the pickup counter, waited over 20 minutes for the vehicle to be cleaned even though I had a reservation for when I arrived. Subpar customer service and extremely inefficient process.
Positiv: Nothing- terrible experience, did not have car even though we made a reservation.
Negativ: Made the reservation 3 weeks in advance, showed up and they told us they did not have the van in stock. Almost derailed our entire family trip. Customer service did not really even try to help or make it better, did not offer any solutions. We ended up having to cancel our reservation and paid an extra $150 to book a past minute car with Avis, luckily they had a van in stock. Terrible experience, will not use Thrifty again.
Positiv: Vehicle seemed new.
Negativ: We paid extra to reserve a mini van for 6 people with Bags. Thrifty said they only have a pickup truck. It was VERY UNSAFE.
Negativ: The car was not ready. We had to wait for one. We were given a pickup truck without being told. I requested a small car and did not like driving the truck. Not a good rental experience
Negativ: The car was not ready for us. We had to wait. Put in a pick up truck which we did not request, and I found extremely difficult to drive.
My rental was awful
Positiv: Not much
Negativ: It took them about 20 minutes to pick me up at the airport. I stood in line an hour at the rental agency. There were maybe four in front of me. Every other rental company, you show up, give them your id and credit card, they give you the key and you are out in about two minutes. Oh no, not Thrifty/Dollar. My wife is not a patient person, and walked in while I was waiting and I told her it was a little slow. Counter lady gets mad at me for accusing her of being slow, said she was training the person. The car was supposed to be a Toyota Corolla and it was a Hyundai Accent, a step or two lower. Counter lady told me the owner was cheap. The low tire light came on and I called their road repair number, and they told me to recalibrate the tires. On a rental car! The person who took the car back told me it was the cold weather that did it. Overall,kind of a pain to rent this lousy car from a lousy company.
Slow service. Car washers don’t care about your time.
Negativ: I stood out side waiting for a car for nearly 45 mins with out anyone seeing me and helping me. Guy that was supposed to be filling up car with gas across the street was taking his sweet time. Talking on the phone and walking around the gas station that was in plain view for the rental car place. I was in town for 24 hours to see my grandmother and this event made us miss lunch
There was one very slow person on duty we timed it and each check in t
Negativ: It took us over 3 hours to get out of the lot
We watched as each customer came back because the car they were assigned was dirty, smelled of cig greeted, had damage the one we initially got smelled of ciggerrrtte smoke the one we finally got had a clicker that didn’t work
As we waited we looked at the yelp reviews and the reviews matched our experience
Kayak should not include this location as an option
All renters should not use it
Positiv: Your employees were very friendly.
Negativ: Our car was dirty. The last renter's information, including driver's license, was left in the car. The shuttle smelled like someone just went to the bathroom in there. No joke.
Poor customer service
Positiv: return was fast and easy.
Negativ: Terrible service. Waited 40 mins to be seen and they didn’t have the car I reserved. Every customer there was not happy as cars were cleaned after the customer finished at the check in counter, so everybody had to wait for a car to be available. Staff was not friendly nor interested in customer service. They did say that I could come back tomorrow to swap out for desired car. Who wants to do that on vacation. When I called to try and ensure If I did this that it would be ready to go with no more waiting they couldn’t confirm. They were supposed to call me back and never did. So I dropped the car off and got a rental with a new company for the remainder of my trip. Apparently, this Charleston thrifty is not part of corporate, but instead is an authorized dealer. I’ve had pleasant experiences with thrifty corporate locations in the past but this location is NOT like the rest. It may be cheaper but it’s not worth it.
Charleston Thrifty
Positiv: Best car for the money if you’re willing to sacrifice all your patience. Driver who returned us to the airport in the shuttle was safe, efficient and polite.
Negativ: Waited too long for the pickup shuttle, waited too long at the pickup counter, waited over 20 minutes for the vehicle to be cleaned even though I had a reservation for when I arrived. Subpar customer service and extremely inefficient process.
Montag | 00:01 - 23:59 |
Dienstag | 00:01 - 23:59 |
Mittwoch | 00:01 - 23:59 |
Donnerstag | 00:01 - 23:59 |
Freitag | 00:01 - 23:59 |
Samstag | 00:01 - 23:59 |
Sonntag |
Ein Mietwagen am Flughafen Charleston SC kostet durchschnittlich 36 € pro Tag.
Unsere Nutzer haben folgende Mietwagenanbieter am Flughafen Charleston SC am besten bewertet: Alamo (8,9, 131 Bewertungen), Enterprise (8,4, 57 Bewertungen) und Hertz (8,4, 228 Bewertungen).
Folgende Mietwagenanbieter bieten einen Shuttle-Service von bzw. nach Flughafen Charleston SC an: Budget, Enterprise, Avis and Alamo.