Mietwagen am Flughafen Luqa Malta

Positiv: The car itself was fine. Staff were terrible.

Negativ: 1. DO NOT BUY the Kayak insurance. When we arrived we assured them that we had comprehensive insurance. But they refused to accept it without putting a 10K hold on our card. Who is going to accept it. Another 236 euros on our way, we got the car etc. We returned early due to COVID. We asked the person if she could prorate our money - or at least the insurance she had made us buy. She flat out refused saying it was part of the contact. Luckily it looked like Hertz the company did the right thing and refunded our credit card, but the people at Hertz in Malta airport have a seriously bad attitude which is too bad because the rest of the Maltese people were delightful.

Not actually Hertz, $1000 hold on my credit card..

Positiv: Not much...

Negativ: They mandated a $1000 hold on my credit card for declining their insurance, which was a complete surprise to me. Also, when we turned the car in, they peeled the Hertz sticker off the car, and parked it another company's lot ("Gold?"). All in all, a shady (dodgy), unpleasant experience.

En realidad Hertz, $1000 de mi tarjeta de crédito.

Positiv: No mucho...

Negativ: Me ordenaron una retención de $1000 en mi tarjeta de crédito por la disminución de su seguro, lo que fue una sorpresa completa para mí. Además, cuando volcamos el coche, desmontaron la etiqueta de Hertz del coche y lo aparcaron en el lote de otra empresa ("Gold?"). En general, una experiencia sombría (poco vertida), desagradable.