Avis Mietwagen in San Francisco buchen

Negativ: The car was old, the cost was high, and the check-in was the WORST!! They had five people standing around and it took me an hour to get a car!

Negativ: The two hour wait at pick up was RIDICULOUS. Avis has TERRIBLE customer service.

Positiv: Poorly trained staff, tried to upsell insurance even though I’d already purchased some insurance on kayak site (agent told me that was worthless). At checkout they tried to charge me $660 for $330 quoted charge. Took a half hour to get “preferred customer” counter to reinstate quoted price.

Negativ: CHECK YOUR FINAL RECEIPT BEFORE LEAVING LOT. Poorly trained staff on front and back end (at SFO and PDX), rude manager, and worst of all they double-charged me when I brought the car back. Took half hour at “preferred customer” counter to get them to take double charge off and charge quoted price

Negativ: Upon arrival to SFO, we waited over an hour in line to check out. There were only 2 people available to assist customers and only 6 people ahead of us. For each party, it took between 10-15 minutes to finalize the reservation. The only questions I was asked were about insurance and gas. Otherwise, the person checking us out just typed on the computer for 10+ minutes. I will not use Avis again nor will I recommend it. I will use a company that just has a kiosk.

More expensive than anticipated

Positiv: Convenient pickup / dropoff, good vehicle

Negativ: Far more expensive than I anticipated, with many fees and extra charges