Budget Mietwagen in Manchester buchen

Negativ: I was not given the size car I reserved. Nor an equivalent. I asked for a large car and was given a small SUV and they insisted it was an upgrade. I complained and was told to take it or leave it.

Positiv: Car was sufficient. Easy to drop off early in the morning.

Negativ: We went to the wrong place at first. Employee not very nice. But the second one was great.

Terrible Budget rental

Negativ: Generally when you pick up a car there is some wait. But when you drop off a car it should be fast because you need to catch a flight. I drove into Manchester, NH and no one met the car. I saw there was one person in the booth only and a long line of people waiting to both get their car and drop off their car. I waited 20 min and had to leave. I went inside and there was a huge long line and only 1 person. I left the key in the outside drop box which was to be used only when the office was closed. I called 4 times to the main budget office and they told me I have to talk to the individual office. They gave me the local number- it always rolled over to the main number and round and round we went. I finally got through the next day and got a receipt. Absolutely, terrible service. I won't use Budget again.

Positiv: Getting there was easy

Negativ: I handed the woman our pink slip that indicated the damage to the car before we picked it up so that it showed we did not cause any additional damage and she said, "oh I don't need that,it only shows damage, I really don't care......" It shows the level of care in the company, and also is uneasy knowing there was preexisting damage that we did not want to be responsible for.