Negativ: When I did the reservation online, the cost of the SUV car for 2 weeks was $330.00. However, when I got there the cost was actually $450.00 + insurance. I was told that the online price was just an estimation and subject to change, so it was paying or not getting the car at all. After that, since I refused to pay for insurance (it's covered by the credit card) they made a safety deposit of $3,000.00 on my card. Then they sent me to the garage to pick up the car and surprise, they didn't have the SUV I reserved available, so they "upgraded" my car to a full size car (Nissan Sentra) that barely fit all my luggage (the size of my luggage was the main reason I chose a SUV). The tag on the windshield said the next maintenance and oil change should be at 37,000 km. The car was at 48,000 km. I should've taken that as a sign.
One week after, while driving on a highway, my front right tire blew, I maneuvered to the highway shoulder and replaced with the spare tire (that was in terrible condition). I then went to the tire fitter to get a new tire (tires are not included on the insurance's coverage and they say that you are responsible for the replacement) and he said that the tire I had was vulcanized already, with a patch so large that was bound to blow sooner or later. Another $50.00 on a second hand (in much better condition) tire. He also calibrated all the tires because they were all almost flat.
2 days after that I ran out of windshield wiper fluid. When I stopped at the gas station to get it filled, the gas station clerk checked the car oil and brake fluid and to my surprise said that the brake fluid was almost dry. Since I was about to return the car and had somehow survived 2 weeks with that car, I refused to spend any more money on it.
So I ended up spending $500.00 on a car I didn't want. Avis/Budget will never see me or my family and friends again.
