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8,8
Positiv: Staff and car was great.
Negativ: Price
Bewertung von
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9,2
Good experience
Positiv: They vehicle was nice specially since it was going to snow. I drive a small car older car overall it was great just a couple of issue just because of me being new in a new car and the snow.
Negativ: I wasn't told in the beginning how the car works. I didn't know about the push start or that the emergency break is on automatically after you out the gear in park or where the emergency break was. Also, they told me it was going to snow but there was no snow brush so when it did snow I had to use my sleeve and my hand to try and get rid of a lot of snow.
Bewertung von
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8,8
Great Car and Good Price
Positiv: Great car, good price, friendly staff at pick-up
Bewertung von
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10,0
Fast service
Positiv: Very efficient service, nice car and good price.
Bewertung von
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10,0
Positiv: Drop off was friendly, quick and efficient.
Bewertung von
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9,6
Positiv: Overall the car was perfect for our needs...we are used to a SUV so it was different to drive but still a great ride.
Bewertung von
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10,0
Great Service at a Great Price
Positiv: Rented a midsize SUV, for two weeks, in western Canada. Speedy service at the check-in counter and then met by an agent at the pick-up site. Showed us to the car, assisted in the usual pre-rental review of the car and offered direction to out first destination. Then we received a welcome email from the local manager, including where the closest gas station was when we returned the car. Equally courteous greeting and assistance at the return. Probably the best service I have ever experienced when renting a car. No complaints at all with the car - was just what we wanted. Yes, all was exactly as the reservation specificed. No surprises!!!
Bewertung von
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9,2
Very professional
Positiv: No lines, knowledgeable and professional staff, offered me a bottle of water, took me out to the car and went over the way they check for damage (a bit over the top on that). At that point we discovered they had mistakenly booked the car as a round trip when I'd reserved one way, not a problem and promptly fixed.
Negativ: The review of how they checked for damage was a bit over the top. One way fee is annoying but in line with the market.
Bewertung von
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8,4
pricey rental
Positiv: quality of car was fine
Negativ: there seems to be a discrepancy between different websites about whether enterprise at YYC is on airport or offsite. It is at the airport, but they seem to be less well integrated into the parking garage than other companies. Return was a bit confused. I also didn't appreciate the aggressive upsetting of the insurance coverage. My brother rented a similar SUV at the same time in Calgary, slightly away from the airport for about 2/3 the price, something that didn't;t get picked up by the Kayak search.
Bewertung von
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10,0
Positiv: Caitlin Smigel at Calgary treated us like royalty. Thanks Caitlin.
Bewertung von
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10,0
Positiv: Top notch staff. In particular, Jaden Harding, who did the car review with us, was friendly, thorough, and a great representative of Enterprise. He made us feel welcome and important.
Negativ: There was nothing to dislike.
Bewertung von
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10,0
Positiv: Quick drop off and inspection
Bewertung von
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8,8
Positiv: Staff and car was great.
Negativ: Price
Bewertung von
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9,2
Good experience
Positiv: They vehicle was nice specially since it was going to snow. I drive a small car older car overall it was great just a couple of issue just because of me being new in a new car and the snow.
Negativ: I wasn't told in the beginning how the car works. I didn't know about the push start or that the emergency break is on automatically after you out the gear in park or where the emergency break was. Also, they told me it was going to snow but there was no snow brush so when it did snow I had to use my sleeve and my hand to try and get rid of a lot of snow.
Bewertung von
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8,8
Great Car and Good Price
Positiv: Great car, good price, friendly staff at pick-up
Bewertung von
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10,0
Fast service
Positiv: Very efficient service, nice car and good price.
Bewertung von
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10,0
Positiv: Drop off was friendly, quick and efficient.
Bewertung von
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9,6
Positiv: Overall the car was perfect for our needs...we are used to a SUV so it was different to drive but still a great ride.
Bewertung von
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10,0
Great Service at a Great Price
Positiv: Rented a midsize SUV, for two weeks, in western Canada. Speedy service at the check-in counter and then met by an agent at the pick-up site. Showed us to the car, assisted in the usual pre-rental review of the car and offered direction to out first destination. Then we received a welcome email from the local manager, including where the closest gas station was when we returned the car. Equally courteous greeting and assistance at the return. Probably the best service I have ever experienced when renting a car. No complaints at all with the car - was just what we wanted. Yes, all was exactly as the reservation specificed. No surprises!!!
Bewertung von
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9,2
Very professional
Positiv: No lines, knowledgeable and professional staff, offered me a bottle of water, took me out to the car and went over the way they check for damage (a bit over the top on that). At that point we discovered they had mistakenly booked the car as a round trip when I'd reserved one way, not a problem and promptly fixed.
Negativ: The review of how they checked for damage was a bit over the top. One way fee is annoying but in line with the market.
Bewertung von
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10,0
Positiv: Caitlin Smigel at Calgary treated us like royalty. Thanks Caitlin.
Bewertung von
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10,0
Positiv: Top notch staff. In particular, Jaden Harding, who did the car review with us, was friendly, thorough, and a great representative of Enterprise. He made us feel welcome and important.
Negativ: There was nothing to dislike.
Bewertung von
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10,0
Positiv: Quick drop off and inspection
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