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Positiv: The staff was extremely helpful even when our flight arrived late and we missed our reservation. He helped us get another car at a similar rate and it ended up being even better than the one we had booked originally.
Positiv: Drop off was easy and car was fine
Negativ: Get rid of the hidden fees
Positiv: Staff was efficient and helpful, very easy return and pickup
Negativ: Car had been smoked in, small selection, could have been more upfront about fees and pricing
Positiv: Drop off was easy. Shuttle driver was courteous and helpful.
Negativ: Check-in was a disaster. Long lines, and communication was agent was difficult as his English was, unfortunately, poor and difficult to understand.. There were upcharges that raised the rate significantly from what was advertised. The first car smelled of cigarettes, and the remaining available car old, dented, and most importantly, was not clean - this in the time of Covid. I won't be renting here again.
Positiv: The wait at pick up was long about 40 min.
Drop off was fast.
Negativ: Wait time at pick up
Positiv: Line to check in wasn't terrible and busses were great.
Negativ: When I've used Fox before, they were fantastic, but like all other car rental companies I've used at LAX, this was not as good. Man at desk said if I didn't have proof that my insurance covered the rental, I had to pay for it. This was Saturday. On Monday I reached my insurance company and got the proof but was never able to get them to remove the extra cost of the insurance. If this is their policy, it should be clearer--they haven't asked me for proof in the past. Also the wait for a car after checking in was really long. They were upgrading a lot of people but seemed to be asking at least some of them to pay for the upgrade. Really not fair to the employee who has to deliver that news.
Positiv: Good location; short wait for pick-up; smooth counter service; car performed well; easy drop-off; prompt shuttle to terminal
Negativ: Counter associate tried too hard to sell insurance coverage and tank of gas; didn’t receive emailed receipt after drop-off.
Positiv: Drop off was easy, not enough staff for picking up and dropping off.
Negativ: I was told I was early and that they didn't have a car ready, but an SUV they did have, except they didn't. Paid more for "available" SUV, waited a half an hour. Smelled like crappy air freshener and weed. SUV was beat up, 65k on it.
Negativ: Shuttle Service to and from airport, quality inspection of vehicles
Negativ: The car smelled horribly of weed when I picked it up. I could tell they attempted to spray a Cherry air freshener, but the weed smell was still very strong. I’m not a smoking individual by any means, so it’s easy for me to pick up cigarette smoke or beyond.
Positiv: Staff was great but the wait in picking up the car was long. Drop off was easy but had to wait 10 minutes for the shuttle back to the airport
Positiv: Staff was very friendly and felt with the long line very efficiently.
Negativ: I had no issues and don’t think any improvement could be made for my experience. Thank you!
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Ein Mietwagen von Fox in Los Angeles kostet durchschnittlich 30 € pro Tag.
Oberklasse (Ford Mustang Convertible oder ähnlich) ist die meist gebuchte Mietwagenklasse von Fox in Los Angeles.
Fox hat 1 Mietwagenstation in Los Angeles. Finde auf unserer Fox Karte mit Mietwagenstationen die besten Mietwagen in deiner Nähe.
Keine (laut unseren Daten)