Hertz Mietwagen in Eugene buchen

Positiv: Pick up went great! Stuff on site could not have been more helpful

Negativ: I had a reservation to drop this car off after driving 10+ hours to SF and when I arrive the location (and all others within city limits) closed at 5pm.... I was told by the attendant I had until 11pm to drop the car off but I guess that was a lie

Negativ: The Hertz staff said there was no car for me when I showed up. I was polite and asked if there was anything that could be done, as I clearly had the reservation. They said no and didn’t offer any assistance of any kind. I was very surprised and disappointed.

Negativ: Be considerate and flex le with reservation changes its a bunch of i ternary policies n procedure that do not account for customer satisfaction ..I reserved 2 trips with different drop off location..later found out because my flight changed I just wanted to return rental to same location..

Positiv: Car was not available at time promised, this cost me additional time & $. I spoke to Hertz three times in the am and eventually took a cab when the car when arrived. The manager who i had spoken to that morning didn't have my reservation and was a condescending. Nothing offered for the incoveinence.

Negativ: Respectful service

Negativ: ...WiFi hotspot password was not provided for us to use...vehicle internal road noise inhibits conversation...drives like it has no power steering...engine sometimes shuts off (by design)when stopped at signals...music volume arbitrarily lowers...recurring display message about keeping eyes on road.

Positiv: Staff very friendly, pick up and drop off easy

Negativ: Car was dirty, brake light not working

Positiv: Staff friendly.

Negativ: Pickup location not ideal - expected at airport, my bad - but listed ~2 miles from actual location. Cost $50+ extra to take Lyfts to and from airport. Old water bottle left from last driver, and some “play” in steering. Got me there and back alive but unimpressed. Will not book through you again.