Advantage Mietwagen in Phoenix buchen

Positiv: drop off was confusing since this was my first time.

Negativ: Freeway exits could be clearer

Positiv: OK

Negativ: When I rented/and paid the car via Kayak, it was noted as "unlimited" miles BUT when I picked up the car, I was told there was a 250 miles limitation per day.Therefore, at our scheduled pick up the vehicle time of 10 PM, I did not have other options but to rent the same vehicle BUT twice the cost!

Positiv: Staff was horrible. I rent 10-15 cars a year. This was my first time with this company. There staff was rude and disrespectful and after waiting in line for an HOUR to get my rental that I had reserved online I was told they would not rent me a car. Ridiculous! I will never even attempt again!

Negativ: Everything could have been better!

Positiv: Drop off went very smoothly

Negativ: The pick up involved waiting in line for an hour No enough support for the customers

Positiv: Staff was ok and pickup was ok also ok. Drop off went very well

Negativ: Car condition was very poor with damage on almost every surface. I marked the form showing that. I also had to use diesel for refilling car which I didn’t know until I picked up car

Positiv: Nothing

Negativ: They could’ve have had my rental

Positiv: Nothing. The customer service representative was rude. Online price is a scam. Everything they advertised on the website is a lie and they justify it by telling you “you should of read the fine print”. Never doing business with them again.

Negativ: Everything. There was nothing I liked about my experience.

Positiv: N/A

Negativ: Bait and switch pricing.