Alamo Mietwagen in Simpson Bay buchen

Positiv: Support team friendly, engaged and nice. Helpful.

Negativ: Manager was rude and arrogant First car no driver’s side wiper, quit one morning (told battery connect) and they exchanged. This service required 3 hours. Replacement car no wiper fluid, expired plates, bumper disengaged (plastic) fell off and we were stopped by sheriff and gendarmes. We ended up spending two more hours at spot. When I turned in car typical island scam new damage and they will bill my card. Totally unacceptable. Last time renting with them in SXM.

Negativ: When I arrived at the airport to pickup my car - the Alamo representative at the shuttle said there were no cars available for me. Even though I had reserved a car and received a confirmation of that reservation through Kayak. The representative explained that they try to block reservations because they have a limited number of cars available and cannot fulfill all of them. There should be a better way to track this through your site and your rental affiliates.

Negativ: my car had all sorts of large dents all over it, this thing had been through the war. After a couple days a plastic shield in the front under the car fell down and i had to wedge it back up in there but often it would fall back down and drag. I finally had to stop back at the rental agency for them to remove it.

Negativ: Car I reserved was in such poor condition I refused to accept it. When I got a better car, they charged me a much higher price.

Negativ: Took over 1 hour to get the car. The car had over 40,000 miles, and was missing both front hubcaps. The agent said I could return the car the next day if I didn’t like it, but every time I drove to the Alamo site there were no cars. The car had to have the A/C turned off to make the hills, and it al

The car was not clean, back light out, radio & window not working,

Positiv: Not much.

Negativ: Over charged my credit card. Was giving a price on line, when I arrived at the office was quoted a different price. Was not away that you are automatically charged for insurance with a debit card. This put a lot of stresso on my stay. The card had a small scratch which took place in the shopping lot. Even though Alamo charged me for insurance, I was told we will notify you of the charges before charging your card. I AM NOT AUTHORIZING ALAMO TO CHARGE MY CARD. You do not have my permission to impose charges on my card. Bill me direct, my insurance will contact you. Plus I was charged $30 for gas. It was raining heavily & station line was long, slow traffic, asked to waive charges due to conditions beyond my control, was told NO.