2.0
They didn’t respect the reservation and the car was not available at the time of pick up. Terrible experience. We ended up using a different rental carBewertet am 11. Juli 2023
Bewertung von![momondo-kyk-wl]()
2.0
It doesn’t matter where or for how much you book anything. They’ll create a new reservation and charge you an unreasonable rate. It’s a game and you’re sport.Bewertet am 20. Juni 2023
Bewertung von![kayak]()
4.0
The car ended up twice as expensive. It rattled like crazy. The check-in was long and not straightforward. Hidden fees, lots of pushing for extras, and a long wait. I went with a known brand because I had heard negative things about renting a car in Mexico. And for the most part the negatives were true.Bewertet am 15. Apr. 2023
Bewertung von![kayak]()
6.0
They gave us a car with the back indicator light not working, luckily we thought to check all lights before leaving lot.. mexico is notorious for pulling cars over, this would have been the perfect excuse. This created an hour delay as they had to get us a different car and new paperwork. Even though we brought our own collision insurance with a letter from our credit car provider, they tacked on a $10 daily charge for a tracking monitor.Bewertet am 6. Apr. 2023
Bewertung von![kayak]()
2.0
They didn’t provide a carBewertet am 28. Feb. 2023
Bewertung von![kayak]()
2.0
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZYBewertet am 13. Okt. 2022
Bewertung von![kayak]()
2.0
Worst car rental experience ever: - 3 hours to pick-up the car - shadiness in costs, ending in paying more than 300 € for 24 hours rent - drop off guy even claimed I damaged the car and made me pay extra (even if I paid an insurance)Bewertet am 7. Sept. 2022
Bewertung von![kayak]()
8.0
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.Bewertet am 25. Aug. 2022
Bewertung von![kayak]()
8.0
Everything was easy, the reservarion worked really wellBewertet am 12. Aug. 2022
Bewertung von![kayak]()
4.0
The pick up was a horrible experience. We were told they didn't have our reservation in the system and then we proceeded to wait 2.5hrs till a care showed up for us. They were completely disorganized and we took a taxi to this hotel for the sole purpose of picking a car from the Budget desk inside the hotel.Bewertet am 4. Juli 2022
Bewertung von![kayak]()
2.0
Budget reps were not available at airport and luckily Alamo had a vehicle available.Bewertet am 16. Juni 2022
Bewertung von![kayak]()
2.0
Scam! I reserved my car in USD, once I rented the USD cost was described. When I returned it, they did not allowed me to pay in USD. They processed my payment in pesos at a crazy exchange, from the original price of $350 I was charged 446.34.Bewertet am 19. Apr. 2022
Bewertung von![kayak]()
