Dollar Mietwagen in Oakland buchen

Positiv: clean car, quick & decent pickup

Negativ: Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.

Positiv: Had to wait for awhile for the pickup. Drop off was better

Negativ: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.

Great car, meh service

Positiv: The car was clean, well maintained, and relatively new (12K miles).

Negativ: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.

2 BIG

Positiv: Dollar employees were friendly and helpful.

Negativ: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!