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3,2
Positiv: you gave me a choice of car model
Negativ: We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.
Bewertung von
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2,8
Positiv: Nothing
Negativ: Having the car that I originally booked ready for me.
Bewertung von
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6,8
Negativ: Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.
Bewertung von
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2,0
Negativ: After I received the confirmation of the rental reservation from Alamo, I drove two and a half hours to Houston airport to pick it up. Once I arrived at Alamo I was told that because the reservation was made within the last twenty- four hours, the reservation would not be honored. I was told that they would not rent me a car and that there was no car for me. No option or possible resolution was offered. I was left to navigate my circumstance on my own having wasted three hours and driving over a hundred miles for a reservation that was deemed not important by the company. Never again Alamo.
Bewertung von
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7,6
Positiv: How easy the whole process was and the car choice wasn’t bad
Negativ: The total price for a day was crazy with all the different charges that was added that bring it to the grand total. If they can remove some of those different hidden fee it would be better for customers
Bewertung von
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7,2
Positiv: The convenience of pickup and dropoff service & proximity to IAH Airport.
Negativ: 500+$ wk is excessive. Y'all should give breaks based on the mileage. I used my rental for only about 80mi in a week's time...
Bewertung von
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10,0
Positiv: Staff were professional, positive, and friendly.
Bewertung von
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10,0
Positiv: Good price and value.
Negativ: N/A
Bewertung von
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2,8
Negativ: I was scammed when I picked up my rental. I booked the special the one that you don't know what you are getting until you are there. I arrived and the man told me they only had pick ups, when I got back home from my vacation I noticed an upgrade charge which i think i shouldn't have to pay for upgra
Bewertung von
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10,0
Positiv: They where very friendly and professional
Negativ: I would Not Change a thing.... the service was awesome
Bewertung von
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10,0
Positiv: SUPER FAST PICK UP AND DROP OFF!
Negativ: CLEAN AND NEW VEHICLE EVERY TIME AND THE BEST PRICE AROUND!
Bewertung von
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10,0
Positiv: The staff in Houston was fantastic - fastest processing ever and super friendly. Same upon return - made everything so easy - thank you!
Bewertung von
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10,0
Positiv: Staff were professional, positive, and friendly.
Bewertung von
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10,0
Positiv: Good price and value.
Negativ: N/A
Bewertung von
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10,0
Positiv: They where very friendly and professional
Negativ: I would Not Change a thing.... the service was awesome
Bewertung von
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10,0
Positiv: SUPER FAST PICK UP AND DROP OFF!
Negativ: CLEAN AND NEW VEHICLE EVERY TIME AND THE BEST PRICE AROUND!
Bewertung von
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10,0
Positiv: The staff in Houston was fantastic - fastest processing ever and super friendly. Same upon return - made everything so easy - thank you!
Bewertung von
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6,8
Negativ: Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.
Bewertung von
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7,6
Positiv: How easy the whole process was and the car choice wasn’t bad
Negativ: The total price for a day was crazy with all the different charges that was added that bring it to the grand total. If they can remove some of those different hidden fee it would be better for customers
Bewertung von
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7,2
Positiv: The convenience of pickup and dropoff service & proximity to IAH Airport.
Negativ: 500+$ wk is excessive. Y'all should give breaks based on the mileage. I used my rental for only about 80mi in a week's time...
Bewertung von
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3,2
Positiv: you gave me a choice of car model
Negativ: We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.
Bewertung von
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2,8
Positiv: Nothing
Negativ: Having the car that I originally booked ready for me.
Bewertung von
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2,0
Negativ: After I received the confirmation of the rental reservation from Alamo, I drove two and a half hours to Houston airport to pick it up. Once I arrived at Alamo I was told that because the reservation was made within the last twenty- four hours, the reservation would not be honored. I was told that they would not rent me a car and that there was no car for me. No option or possible resolution was offered. I was left to navigate my circumstance on my own having wasted three hours and driving over a hundred miles for a reservation that was deemed not important by the company. Never again Alamo.
Bewertung von
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2,8
Negativ: I was scammed when I picked up my rental. I booked the special the one that you don't know what you are getting until you are there. I arrived and the man told me they only had pick ups, when I got back home from my vacation I noticed an upgrade charge which i think i shouldn't have to pay for upgra
Bewertung von
