Mietwagen am Flughafen Tampa Saint Petersburg

Negativ: Car rental was not at airport, was offsite at an old hotel which was very strange. Shuttle was broken down upon arrival and not running for our departure. We had to take an Uber to the airport which was very inconvenient because we were traveling with a car seat and a small child. This location should not be included as an airport location.

Positiv: The free upgrade.

Negativ: Long wait for the van at the airport, cultural preference playing music for preferred culture loudly in the van, no one at the desk to return the car, one was driving one was washing cars. The car I ordered was unavailable. The next car was dirty, and the trunk would not open. The last car I was offered was wonderful.

Negativ: Drop off was at a desk tucked away in the side of the lobby of a holiday inn and required waiting on a shuttle to drive us the mile to the airport terminal.

Positiv: Good price.

Negativ: Drop off is off-site. Pick up van was a normal Chrysler Pacifica with minimal seating. Very slow to pick up at PIE Airport.

Never rent from Dollar

Positiv: Dollar lists themselves as "being at the airport". They are not at the airport and there was no shuttle, no counter, no phone. When we called the LOCAL phone number to have them bring us a car or shuttle us to their location, NO ONE ANSWERED THE PHONE. We called again and again, but as you can imagine, you can only stand around the airport for so long before you give up and rent a car from one of the counters at the airport.

Negativ: Terrible service and zero help from the 1800 phone number. No one answered the phone at the local office. We landed at 8:00 pm - so after business hours - but certainly not the middle of the night. There is no excuse for Dollar Rental Car leaving us high and dry. DO NOT, I REPEAT, DO NOT RENT FROM THEM! TERRIBLE BUSINESS OWNERS

Miss leading

Positiv: Nothing

Negativ: Miss led they were located in airport, they are not