Mietwagen am Flughafen Zürich

Smooth and easy experience all the way

Positiv: Staff were very helpful at Zurich airport, they were also flexible to accomodate us with the change in our flight time and pickup-drop off time. the car was pretty new and very clean and in good shape.

Negativ: The Mini Cooper had the most uncomfortable seat of all the cars I have driven! I’m 180cm tall with an average body, although the drive be is fun but I don’t recommend this car for any drive longer than one hour, well this is not Hertz problem, I should complain to the car designers!!

Positiv: got an upgraded size of the car as the requested size was not available, it was new and spacious and clean. Droppoing it of was a breaze, just handed the keys back and the papers and off to my flight. The location of the rental at the Zuirich airoport was great. Staff was really friendly.

Negativ: Small comment that it was not very clear what to do when I came back to return the car. I parked it and then saw a Herz person working with someone else, so I waited a couple of minutes. It turned out I could just give him the keys and go, but that was not clear coming in, so it would be useful if that was said to me when I was picking up the car.

good rental

Positiv: OVerall, we liked the car rather well. The GPS helped most of the time and the Hybid helped gas prices quite a bit

Negativ: I would like some form of owners manual. There were several things about the car we never could figure out, like the Orange emergency alarm that would go off for reasons we never could figure out.

Negativ: Had to wait a long time. Not enough people working.

Positiv: Easy pick-up at Zurich airport, friendly staff and very helpful. Car was clean and drove very well.

over the top customer service

Positiv: pickup and drop off was easy, I made a mistake with date off reservation and they where able to get me a car for same price with no hassle. great customer service.