Enterprise Mietwagen in Denver buchen

Positiv: Nothing

Negativ: Booked through KAYAK And enterprise let us know that they had no cars available. So we had to scramble once we were at the airport to try and find one. I recommend going directly through a car rental company and not kayak

Negativ: The morning of my reservation, I got an email confirming my reservation. I did not notice that they changed my pick up and drop off location because there was no announcement, headline, etc. to notify me. It just appeared to be a confirmation, not a change. So I went to the Enterprise desk at the airport, where I originally scheduled my car. They were very rude and said we could pay double what we booked it for or Uber to the other location. We said - can someone take us? What about the slogan, “We’ll Pick you up”. They said, oh that’s only if it’s 5 miles from here.

Positiv: The car ran well and had a sunroof

Negativ: Pick up time took over an hour The car that was “non smoking” smells terrible like smoke. Which gives a migraine- not ideal for every day in vacation. There were crumbs on the console and the passengers side interior door had something spilled down the front. Biggest concern is the terrible smoke smell- especially since we are in a hot climate- it’s so bad :/ so disappointed that a stinky smoking car is passed off (at my expense) While is says no smoking right in it. I am frustrated to pay that amount of money for a smelly car especially during our fun family vacation, I hate to get in the car each time. It should be the last thing on my mind.

Negativ: After booking the car months in advance I received a call about 4 hours before my scheduled pick up time that they don’t have any cars and he wasn’t sure when they would but he’d call me as soon as they did. I ended up calling around town until I found a different car at a different location.

Positiv: The guy that picked us up was very nice I don’t think any of the things wrong with that car were his fault .

Negativ: I would never recommend the downtown Enterprise Very shady area and especially if you were to drop off there after hours! Once I saw that during the day there was NO way I was dropping back there. I dropped car at the airport. Also the car was filthy it needed a good steam cleaning on the seats. So I question the whole sanitize thing. Also the car was not ready when we arrived. The low tire pressure light Was on and they offered us a 10% off and I had to tell them I would prefer that handled before we left. Not sure I will Ever rent from enterprise again!

Positiv: Easy drop off

Negativ: The staff was terrible. They charged me an extra deposit fee. we had to wait 5 hours for our vehicle.

Negativ: Went to pick up truck scheduled for noon. I went there about thirty minutes late thinking that would not matter. Apparently because of COVID Enterprise had shortened their hours and had removed the vehicle from the lot already.

Positiv: Nothing, last minute they said they didn’t have any cars available for me and left me stranded

Negativ: Not offer vehicles. They didn’t have a single vehicle. They had multiple vehicles listed available on kayak