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9,6
Positiv: The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.
Negativ: I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!
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9,6
Positiv: The renting process at both airports and the car were great.
Negativ: The website and confirmation. Other than going into the Kayak System, I had no email confirmation about my rental. So I was nervous that the reservation did not truly exist. It did, but without some confirmation, it was difficult. I would also like it if there were notifications sent the day before confirming the reservation and what to expect.
Bewertung von
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7,2
Positiv: Staff was very helpful and check in was super speedy. Vehicle was very clean and well outfitted.
Negativ: Due to Covid the rental offices of a number of rental agencies had been combined to a central location, a fact that was not relayed to myself or many renters as there was lots of confusion with folks picking up and dropping off vehicles. People should be advised to call their rental provider for updated information on new operating system.
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9,2
Negativ: Inside of the car cleaner, dog hair all over
Bewertung von
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8,4
Positiv: Your staff was very nice and did the best they can do with all this Covid stuff going on. Returning was super easy and fast!
Negativ: Actually I really didn’t like my van. It was fine and it fit my family. I drive an suv at home so I would of preferred that but they are costly to rent. But all in all enterprise was great and I’ll use enterprise again. Thanks!☺️
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2,8
Negativ: They would not take my debit card to make the payment.
Bewertung von
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6,4
Negativ: Let me know that I needed a returning flight to use a debit card
Bewertung von
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7,2
Positiv: The check in and checkout processes were the fastest ever. It was incredible.
Negativ: The car was grossly dirty inside. Seats were badly stained and it smelled of old smoke.
Bewertung von
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10,0
Positiv: Excellent rate on a last minute, walk up reservation.
Bewertung von
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8,8
Positiv: The car is clean and new and easy to drive.
Negativ: I never received my itemized receipt and the price shown on my credit card statement ended up being 50+ dollars than quoted on the website and at check out. I contacted them they never gave a clear explanation
Bewertung von
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10,0
Positiv: Staff was friendly and attentive and drop off was a breeze
Negativ: Nothing. An optimum experience
Bewertung von
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9,6
Positiv: Overall great experience
Negativ: The Ford seats were very uncomfotable
Bewertung von
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9,6
Positiv: The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.
Negativ: I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!
Bewertung von
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9,6
Positiv: The renting process at both airports and the car were great.
Negativ: The website and confirmation. Other than going into the Kayak System, I had no email confirmation about my rental. So I was nervous that the reservation did not truly exist. It did, but without some confirmation, it was difficult. I would also like it if there were notifications sent the day before confirming the reservation and what to expect.
Bewertung von
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9,2
Negativ: Inside of the car cleaner, dog hair all over
Bewertung von
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10,0
Positiv: Excellent rate on a last minute, walk up reservation.
Bewertung von
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8,8
Positiv: The car is clean and new and easy to drive.
Negativ: I never received my itemized receipt and the price shown on my credit card statement ended up being 50+ dollars than quoted on the website and at check out. I contacted them they never gave a clear explanation
Bewertung von
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10,0
Positiv: Staff was friendly and attentive and drop off was a breeze
Negativ: Nothing. An optimum experience
Bewertung von
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9,6
Positiv: Overall great experience
Negativ: The Ford seats were very uncomfotable
Bewertung von
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7,2
Positiv: Staff was very helpful and check in was super speedy. Vehicle was very clean and well outfitted.
Negativ: Due to Covid the rental offices of a number of rental agencies had been combined to a central location, a fact that was not relayed to myself or many renters as there was lots of confusion with folks picking up and dropping off vehicles. People should be advised to call their rental provider for updated information on new operating system.
Bewertung von
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8,4
Positiv: Your staff was very nice and did the best they can do with all this Covid stuff going on. Returning was super easy and fast!
Negativ: Actually I really didn’t like my van. It was fine and it fit my family. I drive an suv at home so I would of preferred that but they are costly to rent. But all in all enterprise was great and I’ll use enterprise again. Thanks!☺️
Bewertung von
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7,2
Positiv: The check in and checkout processes were the fastest ever. It was incredible.
Negativ: The car was grossly dirty inside. Seats were badly stained and it smelled of old smoke.
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