Hotels in London - in der Nähe von: London Victoria Station

Positiv:: Alles

Negativ:: Da er in einer Nichtraucheretage

Positiv:: Breakfast, service, security, decor and General manager all superb

Negativ:: nothing

Positiv:: Exzellenter Tee, bemühtes und freundliches Personal, sehr komfortable Zimmer mit sehr angenehmen Betten und eine perfekte Lage. Das englische Frühstück sollte sich niemand entgehen lassen!

Negativ:: Die Badezimmertür war defekt, sodass sich diese nur mit starker Kraft und lautem Geräusch öffnen lies. Leider zum Nachteil der anderen schlafenden Gäste im Zimmer.

Positiv:: The hotel were amazing from start to finish, every touch point of the hotel from checking in to the quality of the breakfast was on point. All staff were perfect. Well done The Ritz!

Negativ:: nothing

Positiv:: Das Ritz London ist ein wunderbares Hotel. Die Mitarbeiter sind das Herz des Hotels und tun alles, um dem Gast einen schönen Aufenthalt zu bereiten und ihn zu entlasten und zu unterstützen. Noch immer habe ich ein Lächeln im Gesicht, wenn ich daran denke wie herzlich sowohl der Empfang als auch die Verabschiedung waren. Das Frühstück lässt keine Wünsche offen, die Produkte sind vielfältig und sehr lecker. Zu einem reichhaltigen Buffet mit ausgewählten und sehr frischen Produkten kann man aus der Karte Gerichte bestellen, die in der Küche frisch zubereitet werden. Der Service ist überaus freundlich und professionell und hat es nach unseren Beobachtungen nicht immer nur mit einfachen und freundlichen Gästen zu tun. Die Zimmer sind eine Augenweide, darüber hinaus bequem und alle Funktionalitäten sind vorhanden. Die Betten sind sehr bequem und bieten vor allem Platz. Das ist in englischen Hotels ansonsten nicht immer der Fall. Wir haben uns sehr wohl gefühlt und würden sehr gerne wieder ins Ritz reisen.

Negativ:: Da fällt mir absolut nichts ein.

Positiv:: One of the most iconic hotels in London Jackson was very helpful and we would like to thank him

Positiv:: Attention to detail, staff very attentive , food amazing.

Negativ:: The breackfast was amazing once served , had to wait for instruction on order of service.

Positiv:: The meal in the restaurant was out of this world the beef just melted The bed was really comfy The staff couldn’t do enough for you

Negativ:: I would have liked tea making facilities in the room

Positiv:: Das Frühstück war vorzüglich, das Bett sehr bequem, das Badezimmer phantastisch, viel Liebe zum Detail

Negativ:: Keine Brot- und Brötchenauswahl beim Frühstück

Positiv:: In central London

Negativ:: Disappointed that we could not book the restaurant.

Positiv:: was given a complimentary upgrade for my 50th. made it all the more special

Negativ:: check that the celebration tea includes champagne as booked for £69. but charged £88. very misleading

Positiv:: Virtually every thing . The setting the building the quality all second to non . It was a fantastic experience and I considered it value for money despite some eye watering prices , the staff are very friendly and great fun . Great is a very over used world but I would certainly apply it here , best hotel I’ve stayed in . The conciage are just like on tv very friendly and welcoming

Negativ:: Virtually nothing , the only thing ld change is the tables I’m the bar , bit Formica like . That is really a tiny criticism compared with all else in this superb hotel

Positiv:: Excellent service first class

Negativ:: Everything! So nice. You made are day thank you all

Positiv:: Location

Negativ:: Very small room

Positiv:: Great design, location, staff, comfortable beds

Positiv:: Cozy place, well located

Negativ:: Expensive

Positiv:: Sehr freundliches und aufmerksames Personal. Ein für England aussergewöhnlich gutes Frühstück mit frischen Zutaten. Die Lage des Hotels ist sehr zentral und perfekt für Shopping-Ausflüge.

Positiv:: We had a lovely, romantic and restful stay. Our room was comfortable, large, light, airy, some quirky decorations, but soothing colours and some elegance. Room service was good and very responsive. Fluffy robes, separate bath and shower, Nespresso machine. Quiet! So near Hyde Park. Hotel decor is unique. Fun.

Negativ:: Very minor issues such as a lack of a mirror over the desk. This is a very good hotel.

Positiv:: Very clean, comfy bed, very trendy decoration.

Negativ:: Nothing

Positiv:: Very friendly staff, loved the bath in the room, upgraded room because it was my first visit

Positiv:: I like the area, the nice streets and restaurants in Marylbone. The hotel is cute and very British

Negativ:: Very small room and not as good breakfast as I hoped. Everything is extremly small an norrow.

Positiv:: The staff was very friendly and helpful the room is comfortable and very clean

Negativ:: The room was a bit small for his cost

Positiv:: sehr gute Atmosphäre, kleine aber sehr gute Auswahl beim Frühstück

Positiv:: Excellent location, cosy rooms, helpful staff

Positiv:: Das Zimmer war sehr schön und sehr komfortabel. Das Personal war sehr aufmerksam und zuvorkommend.

Positiv:: Guter Service Tolle Lage

Negativ:: Frühstücksbuffet jeden Tag das gleiche. Nicht viel Auswahl für ein 5 Sterne Luxushotel. Ich verbrachte hier 13 Nächte und jeden Morgen stand das gleiche Frühstück zur Auswahl. Es sollte viel mehr Auswahl geben.

Positiv:: Die Lage ist perfekt für den Theaterbezirk. Das Personal ist sehr freundlich und zuvorkommend. Das Hotel ist sehr elegant, ein bisschen formell. Könnte für einen Touristen aus dem US-Westen einschüchtern.

Negativ:: Es gab einen guten Zimmerpreis, aber Getränke, Tee und Frühstück waren so teuer wie man es von einem 5-Sterne-Hotel im Zentrum Londons erwarten würde. Wir haben unser Zimmer zweimal gewechselt - das erste Mal auf Vorschlag des Bellmans, weil es keine Aussicht hatte. Das zweite Zimmer hatte eine Aussicht, war aber viel kleiner als das andere und hatte keine Badewanne. Wir wurden ein drittes Mal auf unsere Anfrage verlegt und bekamen ein wunderbares Zimmer (aber ohne Flussblick). Das Personal machte beide Bewegungen wirklich sehr einfach.

Positiv:: Die Zimmer waren komfortabel und wir hatten einen schönen Blick auf den Fluss und das beleuchtete Riesenrad. Das Personal war höflich, professionell und reaktionsfreudig. Die Lage ist großartig. Der Concierge war sehr hilfreich. Das Frühstück war großartig, aber wenn wir nicht einen guten Preis inklusive Frühstück erhalten hätten, wären die Kosten für das Frühstück nach a-la-Carte nicht Wert gewesen. Das Hotel ist schön und wir hoffen, wieder hier zu übernachten.

Negativ:: Für etwa die Hälfte unseres Aufenthalts funktionierte das Telefonsystem des Hotels nicht. Das Waschbecken in einem unserer Zimmer war ziemlich hoch und unangenehm für unseren älteren und kurzen Verwandten.

Positiv:: Der Service und die Angestellten waren außergewöhnlich. das Gefühl, etwas Besonderes zu sein, und wir fühlten uns sehr willkommen.

Negativ:: Room was like a dungeon. Very disappointing.

Positiv:: Ein ausgezeichnetes Hotel, sehr freundliches Personal, wunderbarer Afternoon Tea, spannende Geschichte, zu Fuß 10 Gehminuten zum Buckingham Palace, 5 Gehminuten zu Scotland Yard, 10 Gehminuten zum London Eye, 5 Gehminuten zum Trafalger Square... alles in allem sehr zufrieden. Das Hotel hat Geschichte, Kleinigkeiten in den Zimmern könnten renoviert werden, aber wir waren rundum zufrieden!

Positiv:: All the staff were great, very friendly and wanting to help.

Negativ:: I didn't like the room, we were given a disabled room with disabled fixtures and fittings in the bathroom, I didn't request this and wasn't informed about it, the first I new was when we got to the room. Paintwork flaking off of woodwork, split silicone sealant around sink area. Your average premier Inn room was better than this...….and much cheaper. Frosted secondary double glazing on the windows, absolutely no view at all, pull aside the secondary glazing to reveal the middle of the building, pipes, ductwork and filth everywhere (explains the frosted glass).

Positiv:: Nothing good to say. Extremely disappointing

Negativ:: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...

Positiv:: Great location away from the London bustle!

Negativ:: Nothing!

Positiv:: Lovely comfortable bed and complimentary mini bar.

Negativ:: Long check-in process. And paying an advance of £50 per day for possible charges? which can take up to 7 days to be returned to me.

Positiv:: The location is great.

Negativ:: Firstly I don’t like the service of the bell boy at the front gate. I have been to a lot of hotels including five stars but never have seen the attitude like the bell boys from that hotel. All are standing even though seeing the customer is taking luggages. Secondly I don’t like the attitude of front desks stuff. Already requested for an early check in as I have a meeting and I arrived the hotel at 2:30. It was half an hour before of that hotel policy to check in time. They won’t let me in until 3:03pm and said the room is not ready yet. Seeing the customer is waiting and sitting there for half an hour, they have no effort like asking the housekeeper whether the room is ready or no welcome drink at all. Thirdly, I don’t like the room. I booked a river view but the view of the window is so small and can’t even say it is a view. I am feeling my money for that view is not worth it. The room is so small and the hotel is very old. Fourth, the elevator is very old model 1000kgs type and very narrow. It was stopping once in every floor. Very disappointed to take that elevator. Fifthly, I stayed in that hotel at the raining day. The hotel is so old and so bad and even water drops are pouring drop by drop from the ceiling. I saw a bucket and it was collecting the rain drops in front of the elevator entrance of eighth floor. I was so shocked seeing the rain dropping from the ceiling. When I check about the hotel, it says “the Royal Horseguards” is a Five Star Hotel. I don’t know in what part it is being rated five stars. I will rate it not even a three star hotel.

Positiv:: Nice interior

Negativ:: The room was small, the shower pressure was very weak the view was not brilliant

Positiv:: service and cleanliness

Negativ:: WIFI in romm sucks

Positiv:: The front fest was very gracious and accommodating. Housekeeping was extremely responsive to requests. Concierge was helpful. The bar was friendly and had a nice light menu. The restaurant was excellent for dinner. It was very easy to get a table and service was excellent.

Negativ:: Took a bit of time to get attention of the waitstaff in the tea lounge for a seat just for a pot of afternoon tea. The breakfast buffet hardly changed over the week we were there so we started going out to breakfast after three days.

Positiv:: I took my partner for his birthday. it was lovely but i wanted the river view room and i rang before we got there to be told it was a river view room. When we arrived that wasn't the case. other than that it was lovely and the breakfast was delicious.

Negativ:: Nothing

Positiv:: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.

Negativ:: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.

Negativ:: Die Zimmer sind klein, alt und heruntergekommen. Das schlechteste Preis-Leistungs -Verhältnis.

Positiv:: Die Lage ist großartig, guter Zugang zu großen Teilen von London zu Fuss Die Zimmer sind geräumig für eine große Stadt Das Personal war sehr hilfsbereit

Negativ:: Das Fitnessstudio war etwas klein Zu lange warten auf die Aufzüge Frühstück überfüllt mit Leuten spät am Morgen, nicht so besonders

Positiv:: Tolle Lage, tolles Personal, toller Service. Das Hotel ist spotloss sauber und ordentlich.

Positiv:: Das Personal war sehr hilfsbereit, das Zimmer und die Details sehr schön.

Negativ:: Kein unvergesslicher Ort. Alles/ alle sind generell gut. Mangel an individuellem Charakter.

Positiv:: Tolle Lage zu zahlreichen Restaurants und Einkaufsmöglichkeiten. Das Personal ist sehr hilfreich, ebenso wie der Concierge bei Reservierungen

Positiv:: Breakfast was a disaster.

Positiv:: Grosses Zimmer, gute Ausstattung, elektronische Prozesse.

Negativ:: Etwas ringhörig

Positiv:: .

Negativ:: I was told the breakfast room is full which seemed to be not the case.

Positiv:: 1. Location 2. Room Service and room size 3. Good and friendly staff 4. close to the underground station and beckenham palace

Negativ:: 1. GYM and wellness centre is a bit small 2. Too expensive to be without a breakfast 3. Little noise area from the nearby street where lots of cars seems racing. 4. Furniture needs some upgrade ....

Positiv:: Great location. Lovely bar area

Negativ:: Rooms was a little tired, old dirty carpet.

Positiv:: location staff friendly

Negativ:: noisy

Positiv:: Really good location

Negativ:: When we asked to upgrade the room they told us there wasn’t any suites available. There was only a one bedroom suite which was three grades above our booking. When we checked on booking.com there were rooms available. When we informed them of this, the suites suddenly became available. They’re just after your money all of the time. It’s not about customer service.

Positiv:: Gute Lage, toller Service, Zimmer na ja

Negativ:: Bad hatte den Kleiderschrank included, doof! Vielleicht sollte das Bügelbrett , welches auch im Bad war vergessen werden, denn die Feuchtigkeit vom Duschen, hat gleich alle Kleider gebügelt..! Die Minibar war nicht richtig gekühlt

Positiv:: Great location.

Negativ:: Rooms should be refurbished. The decorations is very poor.

Positiv:: Great staff, great location, good breakfast.

Negativ:: Furniture is worn out and partially broken. Bathrobe was with holes, stitches and stains of blood or something. Key doesn’t work most of the attempts and it is a usual practice as herd from other visitors in lift or lobby.

Positiv:: Personal touch, it was my girlfriends birthday upon return to our room, slice of birthday cake was left. Small touch went far!

Negativ:: N/A

Positiv:: Breakfast

Negativ:: Room paint flicked off the wall light bulb gone sofa cigarette burns room poor condition for a five star hotel