Hotels in Westminster - London

Positiv:: Sehr luxuriöses Hotel in guter Lage in London. ich würde auf jedem Fall wieder in das Hotel bei meinem nächsten Besuch.

Negativ:: nicht viel ...

Positiv:: Spektakulär, in jeder Hinsicht

Negativ:: Nicht länger bleiben

Positiv:: Sehr gutes Frühstück

Negativ:: Ich hätte mir aufmerksameres Personal gewünscht

Positiv:: The staff were so friendly and made you feel welcome.

Negativ:: My partner order a surprise birthday cake for the room but it wasn’t there on arrival but the staff did all they could to rectify it and went the extra mile.

Positiv:: In erster Linie war die Lage des Hotels perfekt. Eine sehr freundliche und angenehme Atmosphäre. Guter, herrausragender Empfang-.

Negativ:: Frühstück habe ich in anderen, vergleichbaren Hotels schon besser erlebt.

Positiv:: Breakfast was very expensive, we opted not to take this, rooms were small and the room service was terrible, food not up to standard

Negativ:: Room Service

Positiv:: It’s the Savoy no need to say anymore. Simply the best

Negativ:: N/A

Positiv:: Amazing building, such friendly staff and the most comfy bed ever! Such luxury

Positiv:: Always a pleasure to stay here

Negativ:: Very clean and staff are always very helpful

Positiv:: The friendliness of the staff and the very comfortable room

Positiv:: The breakfast was excellent. It was varied and a lot to choose from I had Continental and my husband had Savoy cooked breakfast. It was very tasty from start to finish. I would not hesitate to go there again!

Negativ:: I could not say. We liked everything.

Positiv:: We were looked after from start to finish. All staff extremely attentive with a special mention to Angel [security staff member]. Lots of special treats all throughout our stay making this a very memorable wedding anniversary. Extremely comfy bed and pillows. Wonderful food.

Negativ:: Noise from the road

Positiv:: Ein klassisches Hotel in britischer Tradition. Tolle Bar, gutes Restaurant (Gordon Ramsey), hervorragender Service. Danke Ihr hättet gern in der EU bleiben können.

Positiv:: Apart from the amazing service, the very special, personal and incredibly thoughtful gift we received from the hotel. Way above and beyond my expectations which were already quite high, given the excellent reputation of the hotel!

Positiv:: Staff were friendly and location is very good

Positiv:: The service was superb. Loved the hotel!

Negativ:: Nothing negative to say!

Positiv:: Very nice and clean hotel, most of the staff are friendly

Negativ:: Everything i order in room take little more time that i expect

Positiv:: The renovation of the hotel is great

Negativ:: We have stayed at the Lancaster many time in the past and it was the staff that made it special this time we felt it has changed and not for the better

Positiv:: The view from room 1001 was panoramic!

Positiv:: location is great.

Negativ:: Room is is very small. you can not move on it.

Positiv:: Staff

Negativ:: Price

Positiv:: Great location, luxurious hotel , very friendly staff

Negativ:: Non

Positiv:: I liked literally everything! The staff are very kind and professional. The rooms are cold and cozy. Everything about this hotel is amazing honestly, love it! We even had a problem with one of the rooms and they gave us an upgrade that was really nice of them. I especially would like to mention how great lot and Elizabeth were at nights they helped us with rooms and were extremely nice and helped us with my father going to hospital. The other staff members were all nice too. I already recommended this to 3 of my friends and will visit soon!

Negativ:: Nothing!! I’m absolutely going to stay in this hotel every time I visit london

Positiv:: Zimmer war super sauber, die Aussicht und Lage ist unschlagbar.

Positiv:: Das frühstück war absolute spitze, ebenso die aussicht von frühstückstisch in den hyde park.Das hotelpersonal ist hilfsbereit und höflich und ist stets bemüht sich hilfsbereit anzubieten.Die hotellage zum Hyde park und zur city ist ebenfalls absolute spitze.

Negativ:: Die benutzung der underground bahn ist nur in den verkehrsnebenzeiten zu empfehlen.

Positiv:: Ausgezeichnetes Frühstücksbuffet in Saal mit prächtiger Aussicht

Positiv:: Lage, Ambiente, Service

Positiv:: Die Betten waren komfortabel und das Frühstück war üppig

Negativ:: Die Zimmer waren etwas klein

Positiv:: Wundervolle Lage.

Negativ:: Das Zimmer war nicht sauber, im Bad gab es Schimmel an den Wänden, Flecken auf dem Teppich. Zu laut und konnte deutlich hören, wie die Leute im Zimmer über uns liefen und die Toilette nutzten.

Positiv:: Staff were friendly & attentive, room was spacious & super clean

Negativ:: Nothing it was perfect

Positiv:: Sehr freundliches Personal.

Negativ:: Spa schließt relativ früh.

Positiv:: Lovely hotel with friendly courteous staff. Breakfast was very good. We were selected as ‘guests of the day’ so we were treated extra special!

Positiv:: Wonderful hotel. Extremely happy with our two night stay. Staff were very professional and friendly. Great breakfast. Very comfy bed. The court yard was amazing so peaceful you would find it hard to believe you were in the centre of London. Highly recommend this hotel.

Negativ:: N/a

Positiv:: The Location was excellent

Negativ:: Breakfast was very poor Waiter Service in the Outdoor seating area - closed at 9pm which is unsatisfactory

Positiv:: Like everything about the Taj hotel

Negativ:: Staff were very attentive, we spent our Anniversary there and were truly spoilt

Positiv:: Sehr schöne Unterkunft und für uns optimal gelegen. Toller Garten und ein sehr schöner. Wellnessbereich

Positiv:: The variety of breakfast and excellent location.

Negativ:: Nothing to mention.

Positiv:: Loved the breakfast and particularly the customer service by all the staff in the hotel.

Negativ:: The happy hour in The Hampton bar should be available to all patrons whether in The Hampton Bar or outside in The Courtyard. Seems silly to have to go inside to purchase drinks inside and then go outside to enjoy the lovely weather.

Positiv:: The splendour of the building was beautiful

Negativ:: Quite expensive but worth for a special occasion

Positiv:: I like the old architecture of the building . Location of the hotel. Clean room

Negativ:: To start of with, we didnt receive adequate hot water for our shower which we so badly wanted after a long journey, Not only was the water hot enough but it also lacked adequate pressure. The toilet seat flush took to long to replenish water and also didnt have enough outflow of water. The telephone stopped working after some time due to which we had to step out of our room every time we needed something. They took one entire day to repair the telephone. The fridge and the room temperature controller were not working properly. The door of the room could not be locked from the inside due to which we were worried about our safety. The quality and variety of food served is very poor in my opinion. The breakfast was not continental. Very very less variety with more or less the same things being served everyday. More that half fourth of the things that were kept were heated - frozen stuff / preserved stuff/ ready to cook packets. We had to wait in the queue for getting a place to have breakfast for almost 20 mins To sum up , the service was not up to the mark of other five star hotels that we very often stay in. We are a member of Taj inner circle group and a regular guest at Taj hotels. This particular Taj hotel is nowhere even close to the ones that we have stayed in the past.

Positiv:: Special mention for sunaina the duty manager. I fell very sick and she was kind enough to upgrade me to a better and bigger room without any additional charge. Also the staff was very concerned about my health through out.

Positiv:: The location was perfect. 10-15 minute walk to Westminster Abbey area and a 10-15 minute walk to the Victoria station in the other direction. It was quiet but with a quick walk you are in the hustle and bustle of central London. The market was just a few minutes walk away.

Negativ:: Can't think of anything I didn't like.

Positiv:: Die Räumlichkeit, Sauberkeit und die Bedienung waren top.

Negativ:: Leider war der Kaffee schlecht. Cappuccino war nicht möglich. Gefehlt hat beim sehr überschaubaren Angebot vor allem etwas "Frisches" wie Gemüse (Gurke, Tomate, Kräuter). English Breakfast zusätzlich bezahlen zu müssen, fanden wir nicht gut für den Preis.

Positiv:: Boutique style with lovely decorLoved the doors!!

Negativ:: Beds were too hard for my liking but spacious.

Positiv:: Great location, quiet neighborhood, nice gym, nice rooms and dining area.

Negativ:: Staff could smile more and be approachable.

Positiv:: Location, smooth check in, and clean rooms

Negativ:: Nothing

Positiv:: Very helpful reception staff. Nice room. Great bed.

Negativ:: Service at breakfast was appallingly slow, very poor considering it was a busy Saturday morning - there were simply not enough staff on. They were all male and seemed to be trying their hardest to avoid looking at guests who wanted their coffee, toast, etc. I had to ask that the buffet breakfast be replenished as many items especially the hot food had run out (this was quite early on).

Positiv:: Pleasant staff, nice rooms.

Negativ:: The UHT milk was off because the tea-making facilities were kept in a hot cupboard. Disgusting! No possibility of have a drink in room for this reason.

Positiv:: Sehr freundliches Personal, extrem gute zentrale Lage, schönes Zimmer.

Negativ:: Das Frühstück war einfach, aber in Ordnung, allerdings eher teuer. Es ist in zwei unterschiedlich teure Kategorien eingeteilt. Nicht im Preis mit inbegriffen.

Positiv:: Loved being able to open a window and hear bird song from the park, even with aircon available..comfortable bed, loads of pillows, good (surprisingly) hairdryer and quiet! Really nice receptionist who gave me a free upgrade when I asked for a room with a bath. Would definitely return.

Negativ:: Only minor, housekeeping had forgotten to empty the fridge and there were a few items (milk) which were well past sell by date. Easily removed by me. Steps to entrance might seem initially daunting if you have a heavy case (me) and/or need assistance. Nowhere to call for concierge attention. Google map sent me to Grange Rochester...keep walk round the corner, its Grange Wellington opposite the park/green space!

Positiv:: Very nice room with garden view!

Positiv:: Proximity to Victoria Station.

Negativ:: Area a bit too quiet over the weekend and found it difficult to find a decent place open on a Sunday evening.

Positiv:: Beautiful hotel, tastefully decorated throughout. Amazing food! Location was good - not too close to the centre and all the hustle and bustle, but close enough to walk to the landmarks.

Negativ:: Nothing!

Positiv:: Erstklassige Lage

Positiv:: Tolle Lage, super Sauberkeit, Apartahotel Konzept sehr gut.

Negativ:: Internet nutzlos. Ich empfehle ihren eigenen USB-Modem mitzubringen

Positiv:: Everything

Negativ:: Cleaning services not available except for people staying over 5 nights

Positiv:: the location was the real winner here, next to 2 tube stations , plenty of supermarkets, restaurants and cafes the staff was great , great coffee and hot chocolate free all day , and most of all the perfect location did it for us .

Negativ:: the price was a bit expensive for such a small room , and the using the washer and drier was also rather expensive. cleaning the room was included only twice in our two week stay …for such a charge you expect a bit more

Positiv:: The location is perfect.

Negativ:: The interior was abit run down and old.

Positiv:: Didn’t eat

Positiv:: Loved the location, the staff, the aesthetic, the free coffee and the bed!

Negativ:: My partner said the shower felt a little off, like it hadn't been cleaned very well. Perhaps an off day for the cleaners.

Positiv:: Location, amenities

Negativ:: We couldn't figure out how to turn on the stove, and there was an extra charge to freshen up the room.

Positiv:: Fabulous location for getting around especially as travelling with my 9 year old son. The room was super spacious and well cleaned. On arrival all staff were welcoming and very helpful. I would definitely stay here again.

Positiv:: The property was well located.

Negativ:: The check in staff were very rude and unfortunately we had the same check out staff I asked to speak to the manager about some of my concerns and he informed me that the manager was not available but instead got his colleague to speak to me! The bathroom had not been cleaned well and we had dirty towels. We had requested a twin bed room as I was travelling with my son. We received a double bed which had been made into two singles however they were not seperated and couldn’t be as there were bedside tables that were fixed to the wall so you couldn’t move the beds. I do not call this a twin bed option. I had paid for a studio in the hope that the room would give us more room however we were given the disability room as this was all they had. I booked this room over two months ago!! The service was very bad. I will not be back.

Positiv:: Der einfache, klare Stil. Und dass alles wirklich funktionierte. Exzellent!

Negativ:: in seiner Preisklasse war alles passend!

Positiv:: The size of the studio, the room’s facilities made a ‘normal’ double room seem outmoded. Great location just off Trafalgar Square.

Positiv:: This property is wonderfully located for Westminster, Buckingham Palace and central London, and is a moment's walk only from both Embankment and Charing Cross stations. All rooms are apartments; we had a studio and it was fine, with sufficient for the self-catering traveller to do fairly well - although nearby grocery stores are quite limited in their offering. Free continuous tea and coffee in the lobby area was a bonus.

Negativ:: The room was fine. The only comment might be that the only places to sit were on the bed or in the two chairs at the table. A two-seater couch would have been great.

Positiv:: Das Hotel liegt einfach in bester Lage. 50 Meter zur U Bahn, 100 Meter zum Trafalgar Square. Wir hatten ein Studio mit Küchenzeile im 6. Stock. Perfekt für einen Städtetrip so konnte man sich sehr gut selbst versorgen und wenn man abends essen gehen will liegt schräg gegenüber Garfunkel‘s .. tolles Essen und faire Preise. Besonders gut war auch, dass es im Foyer Kaffee, Tee, Latte, Cappuccino und und und 24 Std incl gab. Wir hatten to go Becher mit so verbrennt man sich nicht die Finger an den Pappbechern wenn man sich Kaffee zum Frühstück aufs Zimmer holt. Das Hotel war besonders sauber. Die Einrichtung wirklich genau wie auf den Fotos. Das Fernsehbild hat Störungen gehabt (deutsche Programme) aber wer braucht schon TV in so einer schönen Stadt :)

Negativ:: Einziger Minuspunkt war die Bezahlung. Wir waren erst an Kreditkarten Gerät ohne Kabel. Dort ist die Buchung 2x abgebrochen. Dann sind wir zu einem anderen mit Kabel gewechselt. dort hat es geklappt. Die Mitarbeiterin sagte, dass die Abbrüche nicht abgebucht werden ... wurden sie leider doch und wir hatten das Hotel somit gleich 3x bezahlt. Das Hotel war sehr bemüht nachdem wir es bemerkt haben alles rückgängig zu machen. Leider gab es nur einen 2 std späteren check out. Da hätte ich mir etwas mehr Entgegenkommen gewünscht ... immerhin handelte es sich um 3000 Euro zu viel abgebucht und wir haben einen Vormittag damit verbracht mit der Bank und dem Hotel zu diskutieren.

Positiv:: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities

Negativ:: The room smelled a bit when I first moved in, especially the kitchenette, either it got better later or I got used to it. Linens were not changed during my stay (3 nights), but you sort of expect that with a serviced apartment. I would be better if we were told how often they change though.

Positiv:: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.

Negativ:: We found the room cold in the evening and could have done with another blanket or two, as the weather was very cold. The thermostat didn't appear to work. We woke up cold in the night.

Positiv:: Location

Negativ:: The room and hotel needed refurbishing and there were only old blankets on the bed.

Positiv:: Great service . Very good secure parking

Positiv:: It isso convenient and central for shopping and the theatre

Negativ:: I thought the carpets in the corridors were threadbare

Positiv:: Gute Lage!! Im Vergleich zu anderen Hotels in dieser Lage günstig. Empfehlenswert wenn man keine großen Ansprüche an die Zimmer hat.Freundliches Personal.

Negativ:: Einrichtung der Zimmer alt - hat sich seit meinem ersten Aufenthalt vor 7 Jahren nicht geändert oder verbessert (Ausnahme TV). Einrichtung bräuchte eine Renovierung.

Positiv:: Das Hotel selber und die gute Lage. Ist zentral und neben der U-Bahnstation gelegen.

Negativ:: Nichts

Positiv:: Das Personal war extrem freundlich und hilfsbereit

Negativ:: Die Teppiche in den Fluren und Zimmern sollten ausgetauscht werden.

Positiv:: Ohne Benachrichtigung einfach in anderes Haus übersiedelt

Negativ:: Wenn man um 20:00 ankommt und trotz 1 Stunde Diskussion sein Zimmer nicht bekommt (ohne daß vorher irgendeine Form der Benachrichtigung erfolgt ist) kan ich nur empfehlen, in diesem Haus nicht zu buchen!

Positiv:: The hotel has a very good position to visit many places in London. Annother important thing for us was the possibility to park our car in a garage inside the hotel.

Positiv:: Tolle zentrale Lage, viel Raum und gutes Preis-Leistungs-Verhältnis bei der Buchung eines 2-Raum-App. für vier Personen

Negativ:: Andere Länder, andere Sitten - aber die vorhandenen "Bettdecken" könnten eine Wäsche vertragen. (Es sind aber zusätzliche saubere Laken zum Zudecken vorhanden.)

Positiv:: Die zentrale und dennoch ruhige Lage, Grösse der Zimmer, gutes Preis-Leistungsverhältnis

Negativ:: Sauberkeit sollte besser sein.Elektronische Türschlüssel haben nicht gut funktioniert.