Hotels in Kensington and Chelsea - London

Positiv:: Standorte! 2 Minuten von der South Kensington U-Bahnstation entfernt. mit der U-Bahn und Bus leicht erreichbar.

Negativ:: Kleine Zimmer

Positiv:: Beautiful details and amazing location

Negativ:: Rooms small because historic building

Positiv:: Fantastic location

Negativ:: No complaints at all.

Positiv:: My first choice when staying in London - for business or pleasure. Great on all counts.

Negativ:: Nothing

Positiv:: Fantastic location. The staff were extremely helpful and cheery. The restaurant/bar served delicious cocktails and hearty, tasty breakfast. If were there longer, we would have enjoyed dining in, I’m sure.

Negativ:: A balcony would have been lovely.

Positiv:: Sehr edles Hotel. Wir und unsere Hündin wurden sehr freundlich begrüßt (mit Körbchen, Näpfen und Leckerlis). Wunderschönes Zimmer und mit tollen Bad und riesigem Bett und einer besonders leisen Klimaanlage.

Negativ:: Keine eigenen Parkplätze und der öffentliche Parkplatz ist ziemlich teuer.

Positiv:: Alles sehr geschmackvoll und stylisch.

Positiv:: The location is great. Right around the corner from the V&A and the Natural History Museum. Across the street from the Tube, and surrounded by great restaurants. This was the perfect home base for a weekend in London. The decor was charming and whimsical, sort of Alice in Wonderland with lots of bright colors and a bird theme which ran through the hotel. Our room was small as most London Hotels are, and finding a place to stow the luggage was a bit of a hat trick, but once we figured it out, everything was great. Although we never had breakfast at the hotel, we did have morning coffee and tea in the tea room every day. Delightful. Would return in an instant!

Positiv:: The hotel is truly lovely. I think we had the smallest room there which I booked unknowingly. But it worked just fine. The bed was so comfy. There were slippers and robes and the bathroom floor was heated. The daily tea was also very nice. I can't write enough to explain how exceptional the hotel, staff and location were. You will have to try it for yourself. Overall I plan to go back to London and stay here again.

Negativ:: I have no complaints

Positiv:: Wonderful hotel. Very comfortable and quiet. We loved the location, near the South Kensington tube station. Very convenient near the Picadilly, Circle, and District lines.

Negativ:: We liked everything.

Positiv:: Situated very close to South Kensington Tube station, rooms and public spaces pristine clean.

Negativ:: Room a little too small.

Positiv:: I loved pretty much everything about the hotel. I stayed there twice in September. It was gorgeous inside, extremely well located near the South Kensington tube and nearby pubs and restaurants in Chelsea, the staff was simply wonderful and the rooms were pretty and very comfortable. Also loved the front room where you can grab a bite to eat and a glass of wine, and the breakfast room downstairs. The free water, juices and soft drinks provided in the bar fridge were a nice touch.

Negativ:: The gym was very well appointed in terms of weights, towels and free water but the space was too small in my view, it needed to be at least double the size as only 2-3 people would comfortably fit. Equally, the smaller hotel rooms (where my sisters stayed) have limited space if you are staying for more than 2 nights, but the hotel reception kindly advised us of this beforehand.

Positiv:: Great location, nice staff, comfortable bed

Negativ:: Room is too small and breakfast is overpriced

Positiv:: location

Negativ:: The bathroom of our room was not ergonomic at all

Positiv:: I like the location. And the staff welcoming. Also I like the smart technique in the room. I like room view.

Negativ:: The room was small.

Positiv:: Close to everything I needed in London. Easy to find and easy area to get around

Negativ:: Nothing, it was a fantastic stay

Positiv:: Marvelous hotel — amazing staff.

Positiv:: We had a family celebration meal which was wonderful and the staff helped to make it memorable

Negativ:: Nothing

Positiv:: The hotel was beautiful and the rooms were extremely comfortable. The staff throughout our stay were very friendly and helpful. There's not much of a lobby area to spend time in but there's a very cute little bar with excellent cocktails! The location is also great - it's tucked away on a side street so that it's quiet and peaceful, but its within easy walking distance (5-10 min) of central areas, tube stations and main streets. I would love to stay here again at any time!

Negativ:: This is my second time and although the staff were excellent - My key card did not work the entire time I was there. My room missed a service on one day and I had to send my breakfast back on o e morning as it was inedible

Positiv:: Secret garden and very help full staff

Negativ:: Too small lobby and restaurant

Positiv:: Sehr netter Empfang, Zimmer Upgrade, toller Concierge Service , super Tipps

Negativ:: Drinks oberes Preis Niveau , Room Service für Frühstück war teils etwas wirr , da Teile fehlten

Positiv:: Staff were really friendly and supportive. Very nice location nearby great Café. Room design is fabulous. WiFi is great and fast unlike other hotels.

Negativ:: Nothing

Positiv:: für mich das schönste Boutique Hotel in London, auch die Details stimmen und es gibt nicht nur oberflächlich vor, top zu sein, auch bei näherem Hinsehen ist alles bis ins Detail durchdacht und von äusserst guter Qualität

Positiv:: unglaublich schönes hotel mit liebe zum detail! das personal war sehr freundlich und hat jeglichen wunsch erfüllt. sehr sehr schönes hotel, das wir jederzeit weiterempfehlen würden!

Positiv:: Großartige Lage und tolle Aussicht auf den Kensington Palace. Das Personal, das Englisch sprach, war gut.

Negativ:: Das Zimmer war klein, der Preis war hoch für das Zimmer und einige Angestellte waren sehr schlecht.

Positiv:: Die Lage war perfekt. Das Hotelpersonal empfahl uns einige ausgezeichnete Restaurants und sie waren sehr hilfsbereit.

Positiv:: Wir hatten extra ein Zimmer genommen mit Blick in den Hyde Park. Es war wunderbar, fast wie Kino, wir hatten eine Sitzecke auf einer Empore, haben die Sessel in Richtung Park gedreht und haben uns das Treiben angeschaut. Das Frühstück am Wochenende war mit einer zusätzlichen Frischetheke versehen, wo man Eierspeisen wie z. B. Omelette, Spiegeleier, Egg Benedict und Waffeln bekam, aber auch typisch für England Speck und baced beans. Alles sehr lecker !!

Negativ:: Es hat uns alles sehr gut gefallen !

Positiv:: location and view

Negativ:: the room was slightly smaller than I expected

Positiv:: Safety

Negativ:: Noise in the night

Positiv:: Breakfast was good property was clean staff was very polite. The hotel was great at giving guidance on car services and taxis.

Negativ:: The rooms are not very sound proof we had extremely loud neighbors several nights. More of business hotel. There were not many things to help tourists book restaurants or get around. The staff didn't have guidance on hop on hop off buses or tours. We figured it out on our own but I think in other hotels there is more help for that type of thing.

Positiv:: Location, comfort

Negativ:: 5 star hotel with 2 star organisational skills.

Positiv:: Everything it was perfect

Negativ:: Nothing

Positiv:: Great staff and fabulous situation.

Negativ:: My room was too small.

Positiv:: Great location, large comfortable room - larger than rooms at similar prices in other 5 star places. Good room service, excellent breakfast in the room. Friendly front desk service.

Negativ:: There could have been a proper coffee machine.

Positiv:: Good location and very friendly and helpful staff! It’s next to Kensington park ,nice view an quiet room.

Negativ:: The hotel is in urgent need of update ,it’s overused and does not leave a 4 star impression -rather( 3-).

Positiv:: Gute Lage in Kensington. Bus direkt vor der Tür und zahlreiche Restaurants fußläufig zu erreichen. Hotel ziemlich busy... Zimmer ziemlich klein in der Standardversion, Bad winzig; aber alles funktioniert. Nach Entfernung von einigen Haaren der Vorgänger oder des Houskeepings alles sauber. Empfang beim Frühstück etwas chaotisch; Angebot des Frühstückbuffets für deutsche Gemüter ok-Brotauswahl allerdings eher mäßig.

Negativ:: Kein Flair, etwas Seelenlos..

Positiv:: Good location. Professional staff.

Negativ:: Bathroom is old. Should be renovated.

Positiv:: The staff was extremely welcoming and friendly and accommodating. They upgraded me to a suite for no reason at all and had a lovely stay.

Positiv:: Die Freundlichkeit des Personals Lage

Negativ:: Die Zimmer waren zu klein

Positiv:: Das Zimmer war klein aber durchdacht und jede Ecke sinnvoll genutzt. Das Zimmer war ruhig, das Bad sehr schön. Die Rezeption sehr hilfsbereit.

Positiv:: Nothing much

Negativ:: Hopeless information when they finaly answers the email with some questions about how to get to the hotel from the airport. They gave the wrong information and we ended up to pay alot of money on taxi. They were not good to give suggestions on what to do.

Positiv:: An interesting hotel with unusual interior decoration. Room was clean, looked brand new and was reasonably sized. Comfortable bed. Complimentary tea/cofee/water and crisps. Very central location.

Negativ:: A bit of noise from the street at night.

Positiv:: Room layout and shower cubicle size

Negativ:: Painting update

Positiv:: Good location, nice interior.

Negativ:: Very poor quality windows. You can hear every noise from the street. Could hardly rest during the night although I’m an experienced business traveller and a a good sleeper.

Positiv:: Design and décorations

Negativ:: Room too small and not enough space in the closets

Positiv:: Staff were really helpful, down to earth and not snobbish

Positiv:: Quirky, good location, reception staff friendly and helpful

Negativ:: Had to wait ages to get drink at Bar when we arrived and in the evening when we returned from evening out Breakfast staff uninterested, scrambled egg was bizarre! Room was nice but so tiny couldn’t get round one side of bed and not room to get plug in socket beside bed....?

Positiv:: Lovely clean comfortable room, with small out door space. Good shower. Breakfast was very good and all the staff were delightful.

Negativ:: Nothing

Positiv:: Great S Kensington neighborhood, close to metro, restaurants, museums.

Negativ:: The room was very small.

Positiv:: Friendly and helpful staff. Very nice food.

Negativ:: Would have liked more choice of cereals at breakfast.

Positiv:: Das Zimmer war für Londoner Verhältnisse groß. Das gesamte Design des Hotels war witzig. Und die Lage war phantastisch geeignet um die Museen und die Innenstadt zu erkunden.

Negativ:: Der Aufzug war etwas beengt.

Positiv:: The pictures dont do it justice. I would have paid more would highly recommend and will be coming back.

Negativ:: Faultless

Positiv:: It was great! So handy to loads of transport options to go anywhere. The staff were helpful. The room was a comfortable size with all you could need. Being able to leave your bags there while you went about your day after checking out was so handy. Overall a great experience.

Positiv:: Near Olympia - good for us!

Negativ:: Very small! Tv connection rubbish!

Positiv:: schone zimmer, sehr sauber

Positiv:: A basic hotel, reasonably priced.

Negativ:: Most of the stay was fine, but twice we were given dirty towels, and one afternoon they turned the water off to the building for hours without warning. When we went to inquire, it turned out it was planned maintenance, but they did not bother to warn the guests. The bed was poor quality and you could feel the individual springs in the mattress.

Positiv:: Water was hot.

Negativ:: The room was really a single with a double bed in it. The photos where not representive.

Positiv:: Very cheerful street presence. The geraniums were still in bloom and it was very pleasant to walk down the street and see the welcoming entrance. The front courtyard was very well presented. The room was well laid out and welcoming. Up to date and spotless. the housekeeping staff were thorough and diligent. They did a marvellous job of tidying our room every day. Thank you for that. Nice reading lamps in the wall, a night table on each side with electrical outlets. The suite had a mini kitchen tucked behind behind two frosted glass closet doors and held two electric burners, a nice sized sink and a relatively large mini fridge, a toaster, and a kettle, microwave, pots, pans, cutlery, dishes, glasses, cutting board. It was perfect! It was tight with not a lot of counter space between the sink and the burner elements but we managed without any hardship really. It was a lovely room with windows that opened into a courtyard storage area for the hotel. Even though there were a few employees heading in and out of the storage area from time to time, they didn’t disturb us at all. Our room also had the elevator shaft built into it and I never once heard the elevator. You could hear muffled voices in the hall as they got on and off (which is to be expected) but we never once the elevator at work. Very quiet. Very quiet hotel for the most part. And well situated as well. Within a short walking distance you had access to overground trains, underground trains, bus, a shopping mall, grocery stores, dry cleaners. Shepherds Bush is a good 7 to 10 minute walk. We didn’t find that problematic in the least. It was a very enjoyable walk.

Negativ:: I didn’t like the heating/cooling system. It would appear that the controls for the entire set of suites in building are at the reception desk. There is a control panel in each suite but it is regulated by the main control. The only access to temperature control in your room is how hot or cold your room based on the program they’ve chosen, but not whether you want heat vs cold. If the A/C was on you couldn’t change that. You could turn it off but then there was no air movement. And the A/C was cold. Set at 18C. We had one cool rainy day and reception turned off air and put the control at Heat. Our room was so warm it was uncomfortable sleeping. So no happy medium with the temperature controls and no in-suite regulation. The thing I really really didn’t like was the bathroom door. It was a sliding door and it was a frosted glass. No privacy really. And when you slid it shut, unless you pushed and slid at the same time, it made a god awful screech like nails on a chalkboard. No electrical outlets in the bathroom. Blow dryer was hardwired in the closet and the closet was just outside of the bathroom door. The cord wasn’t quite long enough to reach into the bathroom. I would suggest in the kitchen they might put a can opener, a corkscrew & bottle opener and a pair of scissors. I went to reception to borrow a can opener but they didn’t have on there either. Thankfully we travel with our own corkscrew! Also, my husband and I enjoy our coffee in the morning. We each have 3 cups before we even think about starting our day. Every day we had to go to the front desk to ask for a couple of pods as the 1 each provided just wasn’t enough. Every day our requests were met with a scowl and a hard glare. The coffee is complimentary so don’t make your guests work that hard to be comfortable - especially when we were there for 8 days.

Positiv:: Clean , quiet and the staff was excellent

Negativ:: Nothing

Positiv:: Large room in a good location.

Negativ:: There was black mold in our bathroom. The shower was clogged so it did not drain properly. The hotel staff could not find our reservation. The hotel overcharged us.

Positiv:: Clean and comfortable and my room was quiet!

Negativ:: Bathroom was too small and no bath!

Positiv:: Great location for Olympia.

Negativ:: Rooms quite noisy as hotel is on a busy street.

Positiv:: Location was convenient and quiet, local supermarket only a couple of minutes away, overground station also a couple of minutes walk.

Negativ:: Bed was very small for the two of us - like a king-sized single bed - the bedside tables were fixed to the sides of the bed which made it feel quite cramped.